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“Amazing” 4 of 5 stars
Review of Turtle on The Beach

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Turtle on The Beach
4.5 of 5 Hotel   |   VPI/439, ITDC Road, Kovalam 695527, India   |  
Hotel amenities
Ranked #10 of 49 Hotels in Kovalam
kentucky
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
“Amazing”
4 of 5 stars Reviewed February 24, 2013

we had the executive suite on the 4th floor of the main building...sweeping views of the beach area, beautiful two room suite(one up and one down) private sunning area with a full bathroom, and a whirlpool with ocean views...staff was super and food was good...another great choice by Ashok and Ajay at Travelogy!!

Room Tip: Get an ocean view room!!!!!
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KaranBakshi, Regional General Manager at Turtle on The Beach, responded to this review, February 26, 2013
Dear Guest,

Many thanks for checking in at Turtle on the Beach and sharing your stay experience on TripAdvisor. We are pleased to know that you enjoyed your stay at one of the sought after luxury resorts in Kovalam. The team at Turtle on the Beach is happy to note that you liked the suites offering splendid view of the beach. We are glad that you were impressed by the food served at the restaurant and the personalized services of our staff.

We thank you once again for the review and look forward to serving you again with our par excellence hospitality.

Best Regards,
Karan Bakshi
Regional General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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547 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (237)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Oslo, Norway
1 review
4 of 5 stars Reviewed February 23, 2013

We travelled with a Scandinavian company and had a pleasenant stay.
Good service.
Nice staff on all levels.
Our room was a comfortable one, but the standard of rooms was surprisingly different. - some rooms did not meet the expected standard. Cleaning was good, but no cleaning was done under the beds for some time.
Food was good, but the coffee was undrinkable.
Pool was nice. Free towels; -very good.
Spa offers were very good.

Room Tip: Ask for a room in the main building.
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  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KaranBakshi, Regional General Manager at Turtle on The Beach, responded to this review, February 26, 2013
Dear Guest,

We thank you for choosing to stay with us recently and sharing your extremely valuable feedback. We are delighted to receive your admiring comments about our staff and other services.

Though we focus on providing a tussle-free stay to our patrons, we regret the minor inconvenience faced by you. We sincerely take this opportunity to inform you that your concerns have been duly noted and acted upon.

Again, we thank you for checking-in with us and for your comments. We look forward to serve you on another peaceful visit.

Best Regards,
Karan Bakshi
Regional General Manager
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Derby, United Kingdom
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
Reviews in 33 cities Reviews in 33 cities
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed February 21, 2013 via mobile

We recently returned from a 5 day stay here and were very disappointed in this hotel. Our room was good with amazing views but everything in the minibar was past it's sell by date. Only 1 restaurant was open. Neither the coffee shop, other restaurant, snack bar and most importantly, the bar were open. It was impossible to get a drink in the evening without going in the restaurant amongst the diners. The pool was poor. Like a larger version of a plastic swimming pool you would put in the garden. Hardly 5 star standard

Stayed February 2013, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KaranBakshi, Regional General Manager at Turtle on The Beach, responded to this review, March 11, 2013
Dear Guest,

Thank you for choosing to stay at Turtle on the Beach, during your recent visit to Kovalam and we thank you for sparing your valuable time to share your feedback on TripAdvisor.

As always, it has been our objective to deeply value the feedback from our esteemed guests. We highly regret the inconvenience caused and shall address all the issue at the earliest. We have perused your feedback about the swimming pool and will take necessary steps so that our guests can enjoy the pool.

We do hope that we have the pleasure of welcoming you back at Turtle on the Beach.

Warm Regards,
Karan Bakshi
Regional General Manager
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Faridabad, Haryana, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 20, 2013

Spent 3 nights at the hotel. Room perfect, awesome view from the room, great care. The restaurant by the pool was execellent with real caring staff who were just like friends. The restaurant by the beach, Bait, was quite exceptional. Had a really great massage in the spa, relaxation and I slept a perfect and relaxed night. We found it great value, but we don't need to work to a budget. The local beaches are lovely, lots of nice places to see. We will return!!!

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KaranBakshi, Regional General Manager at Turtle on The Beach, responded to this review, February 25, 2013
Dear Guest,

It is a pleasure to receive such a wonderful review about our resort on TripAdvisor. We are really happy to learn that you enjoyed your stay with us in the lap of luxury. We are glad that you found the services of our staff caring and friendly. Spa is an oasis in Kovalam and Turtle on the Beach is a heaven to revitalize the mind and body. We fuse aromas and tactile sensations for those who seek organic-focused spa treatments.

Once again, we thank you for the review and look forward to your next visit soon to Kovalam, the ‘Paradise of the South’.

Best Regards,
Karan Bakshi
Regional General Manager
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Bengaluru (Bangalore), India
1 review
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed February 19, 2013

This is the first review of a hotel I'm writing. I have been in all kinds of hotels world wide from USA to Australia and in all categories. In 5$ models as well as in superb 5 star hotels. Never I felt the necessity to write a reveiw to warn people going into a hotel.

Whatever you read you have to keep in mind that this is a 5 start hotel and rooms are accordingly charged.

We have booked 3 Arabian Sea View Room. Upon arrival in all 3 rooms there was still the luggage of the previous guests. The rooms were not cleaned properly for months. There were cobwebs in every corner of the room, rooms were dusty and walls dirty. In my room the toilet was obviously used (I will avoid details here) but no cleaned. One of the three rooms was in such bad conditions, especially the bathroom that we have refused to stay in that one. Unfortunatelly all others were already sold out.
Staff came 3 times to clean the rooms half way so we accepted to stay in the hotel. Actually we had no other choice because all other hotels in Kovalam were sold out.

After a huge fight with the mainenance manager and front desk manager we got a 50% discount on food and drinks and after another fight 50% for one of the rooms. But by then our Kerala trip was completely spoiled and the discount did not help to enjoy the stay.
Even after having that much escalation, during our 3 days stay the shower was not cleaned a single time. All 3 days we got only one small towel and were forced to beg for another one.

The rooms did not provide a minimbar, 2 did not even a fridge, one had an empty one. I think this should be pretty much standard for a 5 star hotel.

Pool area is small and only very limited deckchairs are available mostly occupied by older european folks who keep chairs occupied empty for the entire day. Staff is supporting that by taking money to reserve chairs in the early morning.

This hotel should be called beach hotel. There is a small steep, slippy pathway going down to the beach nicely decorated with garbage which you can see from your sea view room.

The gym facilities are ridiculous. Its small and machines are probably some 20 years old. If you want to brake your neck on the treadmill, go ahead.

I really can't understand so much positive ratings for this hotel.

  • Stayed February 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KaranBakshi, Regional General Manager at Turtle on The Beach, responded to this review, February 26, 2013
Dear Guest,

First and foremost, we thank you for choosing to stay with Turtle on the Beach, Kovalam during your recent trip. We value your patronage and appreciate for sharing your experience with us. We perused your entire review and are working towards nullifying all the detrimental issues related to the property.

We endeavor in offering our guests with utmost luxury and superior facilities. Our prompt and willing staff takes constant effort in offering a relaxing, comfortable stay. It is however, disappointing to know that our rooms did not reflect the actual benchmark set. We shall be extra cautious while maintaining the same.

Our pool area is the centre of gravity and usually attracts many guests for leisure purposes. We deeply regret to know that you had to face inconvenience because of the heavy rush. Currently, we are working towards enhancing the recreational area so that our guests have a wholesome experience. Also, we will keep a regular check on the maintenance of the pathway.

Your insight has helped us improve for betterment. We would deem it a privilege to serve you again with amended services.

Best Regards,
Karan Bakshi
Regional General Manager
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Plymouth, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 16, 2013

We stayed at the hotel for two weeks in February 2013. It is a good standard of accomodation, large well kept rooms with good facilities. We had a sea view room which was in a block separate to the main hotel. The staff were very helpful, pleasnat and provided a good service each morning at breakfast.

The food at breakfast was fresh, with a good choice available. Extra choices could be requested and were provided. I woudl certainly consider staying at this hotel again.

Room Tip: Sea view rooms - 801-804
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KaranBakshi, Regional General Manager at Turtle on The Beach, responded to this review, February 19, 2013
Dear Guest,

Many thanks for checking in with us on your recent trip. We express our heartfelt gratitude for your admirable comments.

Our property, Turtle on the Beach undeniably acts as a source of a relaxing getaway where our patrons can unwind. Based on the testimony of our patrons, we are one of the most sought after hotels in Kerala.

Our hotel offers a perfect amalgamation of exorbitance and comfort. We offer our guests with spacious rooms and suites for relaxing; treat them with sumptuous delicacies and proffer options for visual feast. We are ecstatic to learn that you really enjoyed your stay with us and it was at par with your standards.

It’s been a pleasurable experience to have hosted you and we look forward to accommodate you on another excellent stay.

Best Regards,
Karan Bakshi
Regional General Manager
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Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 14, 2013

I finished escorting a group from Cochin to Kovalam and we ended our stay in Kovalam at The Turtle on the Beach. Upon arrival, we were greeted by the manager and the reception staff. They gave us a shell necklace and fresh wet towels along with a cold drink. The room I was assigned was spacious and overlooked the water. The property is lovely, well maintained with all the amenities including a fitness centre, yoga classes in the afternoon and a nice spa tucked in the corner towards the front.

The staff were really friendly and helpful. There was a buffet breakfast included with the room stay. The wait staff were great and would make me lattes when requested. They have an omelet station, muffins, croissants, fresh fruit, juices, toast and a variety of Kerla dishes. Now I never had an opportunity to eat dinner at the hotel but the breakfasts were great! The restaurant overlooks one of the pools. They have 3 pools or you can go for a swim in the sea. There is a path from the hotel leading down to the beach. I went swimming one morning and the water was so lovely and warm. I loved the location of the hotel as well. You come out the front turn right and go down to the seaside shops. They have great shopping. Lots of fresh seafood choices, vegetarian restaurants, spicy curries, a great Fusion restaurant, bags, shoes, beautiful Indian outfits.

All in all a fabulous hotel in an excellent location. I would book this hotel for my clients!

  • Stayed January 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KaranBakshi, Regional General Manager at Turtle on The Beach, responded to this review, February 18, 2013
Dear Guest,

Thank you for sharing your feedback with us. Turtle on the Beach is a boutique hotel with an artsy touch. We are one of the few hotels in Kovalam that can provide such as close to nature feeling with warmth of a home.

At Turtle on the Beach, our guest can relax in the pool or take a swim in the open sea close to the hotel or get spoiled in the lap of luxury. Our rooms are designed to make the guests feel pampered and at home. Most of rooms face either the sea or the garden; while our restaurants are facing pool area to give our guests a wholesome view of the nature. Also, we are inclined towards promoting the harmony between natural forces and inner self with our spa and yoga sessions conducted by trained therapists.

We thank you for your custom and feedback. We hope to welcome you again at our hotel.

Warm Regards,
Karan Bakshi
Regional General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Turtle on The Beach

Address: VPI/439, ITDC Road, Kovalam 695527, India
Location: India > Kerala > Kovalam
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Kovalam
#4 Luxury Hotel in Kovalam
#5 Family Hotel in Kovalam
#5 Business Hotel in Kovalam
#5 Spa Hotel in Kovalam
#6 Romantic Hotel in Kovalam
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Turtle on The Beach 4.5*
Number of rooms: 44
Official Description (provided by the hotel):
By blending the finest of art with the most sophisticated luxury, Turtle on the beach brings about a new grammar in holidaying in this part of the world. You will find it unique in every way you look at it, either as a whole or in parts that make it a whole. And that makes Turtle on the beach a one-of-a-kind boutique hotel. ... more   less 
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Also Known As:
Turtle On The Beach Hotel Kovalam
Turtle On The Beach Kovalam, Kerala

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