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“Horrible experience till now !!” 2 of 5 stars
Review of Green Park Villa Hotel Tianjin

Green Park Villa Hotel Tianjin
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Green Park Villa Hotel Tianjin
No.34 First Street, Economy And Technology Development Zone, Binhai New Area, Tianjin 300457, China   |  
Hotel amenities
Ranked #220 of 996 Hotels in Tianjin
Tianjin, China
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Horrible experience till now !!”
2 of 5 stars Reviewed December 11, 2014

Hotel is at good location. Rooms are good, spacious, bedrooms wooden floored, although beds are a bit firm, can be softer. But the reason i call the stay at this hotel a horrible experience because of the service staff, front desk etc.
1. The front desk staff are not good at speaking english. Its always a headache for me to explain them something. A terrible incident happened for this miscommunication regarding the payment for the hotel room.
2. I am staying here on a business trip, tried to make payment through my Forex card which was okay, but they tried to swipe for an amount which was slightly more than the current amount in my account. So i tried to make them understand to try for a lesser amount, (remaining amout i will pay later later), but they did not understand.
3. Somehow i was able to make them understand this and able to pay after a lot of hassle. Then nxt week when i tried to pay again, they again said the card is not working .. This time i had the entire amount. They once swiped my card successfully. So how on earth, the swipe is not successful this time ?? Even the card is not not declining (i checked my transaction history). And i am really having a terrible time here for making them understand all these things...
-- and at complementary breakfast, i have very few choices as most of menu are Chinese.

Room Tip: I have no idea..
See more room tips
  • Stayed December 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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9 reviews from our community

Traveler rating
    4
    3
    1
    1
    0
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Families
0
Couples
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Solo
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4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
Singapore
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 19, 2014

Stayed at this hotel on a business trip. I was given a free upgrade to their 3 bedroom apartment as the hotel rooms were not available. The reception area was simple and functional, and the service was efficient. The concierge drove me to the section of the hotel housing the 3-storey apartment blocks. It was a short distance from the main hotel building, and within a 5-min walking distance.

The 3-bedroom apartment was tastefully decorated and well furnished with a good sized living/dining room and kitchen. There is also a washing machine provided. As I only booked for one room, the other 2 bedrooms were locked. The heater can be controlled individually from each room. A good set of complimentary toilet amenities were provided. Bed mattress was a little too firm. Breakfast was provided and the spread was good with a mix of Chinese and Western dishes.

Room Tip: If you are travelling with a family, the 3 bedroom apartments are tastefully furnished, quiet and fu...
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  • Stayed November 2014, traveled on business
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanghai, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 3, 2013

Green park is one of best hotel in Tianjin. The environment is very beautiful, quiet and comfortable. When I entered the hotel gate first time, the comfortable feeling was coming soon. The service is very good. Waitress's manner is very kind.
But the bed is not very soft. I hope they can improve the mattress soft.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Green Park Villa Hotel Tianjin

Address: No.34 First Street, Economy And Technology Development Zone, Binhai New Area, Tianjin 300457, China
Location: China > Tianjin Region > Tianjin
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #220 of 996 Hotels in Tianjin
Price Range (Based on Average Rates): $
Number of rooms: 357
Reservation Options:
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