We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very impressive European atmosphere and good service” 5 of 5 stars
Review of Hotel Indigo Tianjin Haihe

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added Hotel Indigo Tianjin Haihe to your Saves list
Hotel Indigo Tianjin Haihe
4.5 of 5 Hotel   |   No.314 Jiefang South Road, Hexi District, Tianjin 300202, China   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save 10-30%
Ranked #4 of 1,010 Hotels in Tianjin
Certificate of Excellence 2014
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Very impressive European atmosphere and good service”
5 of 5 stars Reviewed June 4, 2014

This is a very nice hotel with European architecture. The moment you step in this hotel, you feel like you're in a European villa. The room was fantastic, nice but at the same time has a very artistic feel. Staff people are very nice also, since they kept helping me out when I had trouble billing with my card, and they tried to use alternative methods till we get the issue solved. There is a nice bar attached within the hotel which offers great food and beer! Nice hotel.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IndigoTJ, Public Relations Manager at Hotel Indigo Tianjin Haihe, responded to this review, June 17, 2014
Dear 中达孙,it's our pleasure to have you with us here at Hotel Indigo Tianjin Haihe and to read that you enjoyed every aspect of your stay. It is that which our staff strive to provide each of our guests in their own special and unique way. Thank you once again for your encouraging review. We look forward to welcoming you back to our hotel again. Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

83 reviews from our community

Traveler rating
    55
    22
    4
    2
    0
See reviews for
2
6
3
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
  • Japanese first
  • Korean first
  • Any
English first
Shanghai
Top Contributor
59 reviews 59 reviews
46 hotel reviews
Reviews in 31 cities Reviews in 31 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed June 3, 2014

It’s an impressive hotel in terms of architectural and decorative details, clearly it tried to bring the old German concession charm back to this busy industry city and have done a pretty good job. But it feels sort of out of the place because there were not much activities or foot traffic happening inside.

It looked the developer spend a lot on everything rather than to train staffs to give guests a holistic experience—front desk was friendly but rather slow, every request like ask for non-smocking room change was hard because I guess this kind of request is rather unusual.

Stayed at three different rooms within a week, this actually was confusing because I didn’t expect there are so many different room types. In general, rooms are in excellent condition and very clean, however not every bathroom considered the privacy issue. The real down side was the cigarette smoke. It started from the entrance hall all the way soaked to rooms.

Breakfast was good, sitting arrangement was good and people were very friendly. Really enjoyed it.

Very hard to get taxis because of the traffic layout outside the hotel and it seems not every taxi driver in Tianjin knows this place.

Room Tip: Choose rooms close to lobby if you don't want to drag your suitcases too far. Road side room can...
See more room tips
  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IndigoTJ, Public Relations Manager at Hotel Indigo Tianjin Haihe, responded to this review, August 31, 2014
Dear MinibearX, Thank you very much for choosing Hotel Indigo Tianjin Haihe and taking your time to share your feedback with us. We are glad to know that hotel architectural and decorative details gave you deep impression. Please accept our sincere apology for any inconvenience caused. We would like to assure you that we have communicated your feedback with the concerned department and corrective actions have been taken. Thank you once again for your comments. We look forwardto welcoming you back to our hotel again. Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanghai, China
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 15, 2014

Located at the other end of the historical Jiefang Road. Quiet but easy access to the metro and eateries. Nicely constructed with artful interior designs. Fresh and colorful breakfast restaurant operated by friendly and cheerful staff. Underground swimming pool with daylight was a relief from the smoggy city.

Like many hotel rooms in China, our only qualm was the air-conditioning in the room - too hot and cannot be turned down. Switching it off was the only option but tends to be stuffy as not many windows can be opened.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IndigoTJ, Public Relations Manager at Hotel Indigo Tianjin Haihe, responded to this review, June 2, 2014
Dear VictorC1883, Thank you for your stay with us at Hotel Indigo Tianjin Haihe. We are pleased to know that you appreciated the location of our hotel, an aspect of our hotel that is preferred by many of our guests. Your encouraging review will help us constantly improve our quality even further as we hope to exceed overand beyond our guest expectations. We sincerely apologize for the inconvenience due to the air-conditioning problem and will definitely rectify the issues that were being brought up. Thank you once again, we look very much forward to welcoming you back in the future. Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Qingdao, China
Top Contributor
137 reviews 137 reviews
78 hotel reviews
Reviews in 36 cities Reviews in 36 cities
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed April 26, 2014 via mobile

I checked-in here on a weekend. Nice staff. Hotel looks like a resort in the midst of a bustling city! Rooms elegantly designed and furnished. The height of the luxury one would find in the toilets- provided with a fully automatic electronically control system: the first time I ever witnessed at any of the hotels I had travelled world-wide. Staff go at lengths to keep the guests happy with their quick personalized service. Nice gestures from their front-end managers with a gift pack. Hotel is very safe. Have some bicycles for rent, though their quality is a question. Food is very limited for a hotel of this magnitude. But restaurant staff are extremely well mannered and nice. A German named bar is functioning in the campus, a bit of disappointment though with even basic gestures for a bar found wanting. Entertainment and relaxation facilities are lacking here. Pricing of course on the higher side but will be worth its value for money if there are some basic improvements implemented. Sure, I will recommend travelers to patronize this hotel if they look for something beyond an usual care of a hotel.

Stayed April 2014, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 8, 2014

Stayed here for 4 days, it's well located in downtown Tianjin, nice setting, very comfortable rooms, good breakfast and nice fitness room+pool. For tourism, might be a little disappointing as it is not very authentic Chinese, but for business, it's got everything you need. Would stay there again.

Stayed March 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IndigoTJ, Public Relations Manager at Hotel Indigo Tianjin Haihe, responded to this review, March 27, 2014
Dear Soly C,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and our good location, nice decoration, comforortable rooms, good breakfast made your stay experience morememorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us to experience our neighbourhood and our inspired service. Thank you! Your sincerely!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
62 reviews 62 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed October 11, 2013

When you walk into the hotel and the courtyard to your room located in a separate building from the main admin hall, you feel like you are in Europe, not in one of China's largest industrial cities. The set up is interesting and designed for the cold winters of that region of China, with function rooms, gym, pool and interconnection between buildings in the basement level.

The rooms are also unique and you feel like you are in a Swiss chalet or a German inn, with its wooden floors and walls. The toilet was interesting, too. Fully automated and would raise the seat cover whenever you passed by. Heated seat and auto flushing. There were controls for more features but that was too complicated for me! The shower area is big with wood-like tiling.

Some deficiencies noted: Room is relative dark with lighting ideal for a romantic setting rather than for functional purposes. I always look for the option to get brighter lights when needed. The work desk is an old style desk, with little drawers on the desktop sides. That limits work space unfortunately. And the shower control was difficult to get right, as it was either too hot or too cold with the slightest movement. Takes a while to fiddle with temp and volume control, but you get there with patience.

The breakfast buffet is not typical Asian, not the huge spread you see in other hotels, so I actually liked it. Easier to select, and they give you a menu to tick off if you want eggs, omelets or specialized dishes.

The bar is very nice and they had a young duo who were quite talented, singing popular mellow songs. The fellow played very good guitar and the young lady had a beautiful voice and pronounced lyrics of English, Brazilian and Spanish songs perfectly.

All in all, a really nice experience.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IndigoTJ, Public Relations Manager at Hotel Indigo Tianjin Haihe, responded to this review, October 14, 2013
Dear BobM08,
Thank you for your feedback and we are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We have already reported your comments on room lighting and shower control problem to relevant department managers. We hope to have an opportunity to serve you again in the near future. thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanghai
Top Contributor
61 reviews 61 reviews
52 hotel reviews
Reviews in 33 cities Reviews in 33 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed October 5, 2013 via mobile

I am not sure what I was expecting with this Indigo, but I left it feeling a little unfulfilled. Don't get me wrong - it is a good hotel, but it seemed a little soulless, which is a big miss if you are a boutique choice.

The breakfast was also disappointing - cooked to order but only the eggs were hot.

The staff were friendly and attentive, however, which is surprisingly rare in China.

  • Stayed October 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IndigoTJ, Public Relations Manager at Hotel Indigo Tianjin Haihe, responded to this review, October 10, 2013
Dear Dklondon, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Indigo Tianjin Haihe. We are very glad to know that our staff and service helped in making your visit enjoyable, Meanwhile, we would like to take this opportunity to apologize for any inconvenience may have caused you aobut breakfast. Your comment has been documented and will certainly be looked into. We appreciate your feedback as this is our best resource for improving guest services. We look forward to welcoming you back to Hotel Indigo Tianjin Haihe in the near future. Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hotel Indigo Tianjin Haihe? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Indigo Tianjin Haihe

Address: No.314 Jiefang South Road, Hexi District, Tianjin 300202, China
Phone Number:
Location: China > Tianjin Region > Tianjin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 1,010 Hotels in Tianjin
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hotel Indigo Tianjin Haihe 4.5*
Number of rooms: 96
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Travelocity, Ctrip TA, Hotels.com and Priceline so you can book your Hotel Indigo Tianjin Haihe reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hotel Indigo Tianjin Haihe, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.