It is a beautiful hotel in general. But stay experience is much more important than how the hotel building is.
About brk, "mess" is the most suitable words to describe it.No clean table, we need to stand next to the dirty table and wait for clean up. Rice was not well cooked enough. Ordering noodle need to wait like whole life. Tea cup with some stain from last guest who used it. All the staff so mess. So many attendants running around, but difficult to catch someone to order a cup of tea. It was as noisy as a zoo.
About GYM, it is more like the gym staff's home to chat with friends or watch TV. He is tall and looks strong. We were still walking in the corridor head to the gym, already heard loud chatting. We entered and without any greeting. A strong tall staff was chatting with a man so excited. We did expect a relax environment to refresh our body, but I even can not hear the sound from my earphone just because hotel staff is chatting with his guest/friend. That's not all. Later he watch the TV. The voice make u suspect is there any problem with his ear?? Nobody else was watching that TV. Only him....
we understand it is public area, we also understand Chinese's loud chatting way, but this is still unacceptable.
We stayed at many starwood hotels in China or out of China, never see hotel staff so enjoy his job......
About internet, slow...very slow.
Hope this can be passed to hotel general manager. hope St. Regis can be better than this.
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