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“Decent western style hotel” 4 of 5 stars
Review of Holiday Inn Tianjin Riverside

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Holiday Inn Tianjin Riverside
4.0 of 5 Hotel   |   Phoenix Shopping Mall A, Haihe East Road, Tianjin 300141, China   |  
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Ranked #13 of 990 Hotels in Tianjin
4.0 of 5 stars 338 Reviews
Victoria, Canada
Top Contributor
65 reviews 65 reviews
64 hotel reviews
Reviews in 49 cities Reviews in 49 cities
57 helpful votes 57 helpful votes
“Decent western style hotel”
4 of 5 stars Reviewed November 1, 2011

Spent three nights here in October 2011. The rooms are spacious and clean. They do get rather warm when the curtains are open and the AC does not quite seem to be able to keep the room at an even temperature. The breakfast is great and the staff are courteous. Overall, while it is not five star luxury it is a good hotel, well located at a reasonable price.

  • Stayed October 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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338 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Cedar Crest
Top Contributor
153 reviews 153 reviews
110 hotel reviews
Reviews in 90 cities Reviews in 90 cities
157 helpful votes 157 helpful votes
4 of 5 stars Reviewed October 12, 2011

We had a very nice stay at the HI Riverside in Tianjin. We spent four nights on the Executive Club floor. The Club staff and managers provided excellent service. The evening cocktail hour with great with a self-service bar and delicious snacks. Also, the buffet breakfast in the hotel was very nice. The location of the hotel made it easy for us to walk to many of the sites. We were in Tianjin during the Chinese National Days so the city and the hotel were a bit crowded. However, we always received outstanding service from all personnel.

  • Stayed October 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Mermaid Waters
Top Contributor
131 reviews 131 reviews
128 hotel reviews
Reviews in 121 cities Reviews in 121 cities
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed October 7, 2011

Enjoyed staying at this Holiday Inn. Rooms were large with all amenities. Bathroom excellent with separate shower and plenty of space to put things. Breakfast was excellent as was the service. The whole property was very clean. Staff were most helpful and eager to please even when they couldn't understand what was wanted. Definitely choose a room facing the river and the Tianjin Eye as there is always plenty to see. The problem with the taxis is that there is a Holiday Inn Express around the corner and they get confused with that.
Wouldn't hesitate to recommend this hotel and would definitely stay here again if ever in Tianjin.

Room Tip: Rooms facing the River and the Tianjin Eye are more interesting.
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  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Blacksburg, Virginia
Top Contributor
69 reviews 69 reviews
19 hotel reviews
Reviews in 22 cities Reviews in 22 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed September 16, 2011

The most modern rooms I've seen in Tianjin, very nice shower, spacious desk and great views. The location is close to many well-known Tianjin attractions, but somehow I had persistent problems with taxi drivers finding the hotel. The best locational feature is the nearby Tianjin Main Train Station which offers a 30 minute high-speed rail trip to Beijing (live in less costly Tianjin and commute to Beijing more easily than most Beijing suburbanites!). Pool was quiet and enjoyable, fitness center is well-equipped. The daily breakfast buffet is outstanding; long after my stay, friends and I in Tianjin would return often for the breakfast. the staff was friendly and helpful; some doormen helped chase off a taxi driver trying to scam me.

Room Tip: South side overlooks the Haihe River and the Tianjin Eye; North side overlooks an old temple with oc...
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  • Stayed February 2011, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
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The Hague, The Netherlands
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 27, 2011

Have stayed here for a short weekend to meet my friend and to play some golf in the surroundings. It was a bit difficult to find the hotel due to the traffic signs in Tianjin, but finally made it, and happy to see some refreshments in the lobby.
We had a room with view on the huge carrousel and have to say that this looks pretty stunning. Especially in the evening when the carrousel is lit and all locals hang around in front of the water to light off air balloons and to listen to live music. We didn't take the river boat trip but it seems worth it.
The room was not too spacious but had all the facilities needed and we got a replenishment of fruits without having to ask for it. The only thing annoying was the guy delivering it as he was ringing the door bell like grazy, just at the time that my son had to go for his afternoon sleep.
Concierge staff was very helpful, I had to go to a golf course outside the city center and he took all the time and effort to find out the way. I was pleasantly surprised about the English level of the staff, it was better than expected.

Room Tip: Try to ask for a room with view over the carrousel
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  • Stayed August 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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tampa florida
Senior Contributor
39 reviews 39 reviews
26 hotel reviews
Reviews in 18 cities Reviews in 18 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed July 30, 2011

Perfect location with a fantastic view. Streets were alive every night, cabs convenient, food good. City was so interesting had little time or interest to stay in hotel . It was very clean, very efficient and had a good varied menu. Will stay here again. Got room for about $100 US.

Room Tip: Ask for riverview room.
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  • Stayed July 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 22, 2011

Everything is good at this hotel (breakfast, room decoration and facilities) except that the hotel staff did not respect the privacy of customer, even though the "no distrub" light had been lit at the door, the hotel staff entered my room just to place a hotel notice on my desk!! Of course I talked to the hotel manager to draw their attention.

Overall speaking, this is a good Holiday Inn hotel in terms of facilities. Elegant design that makes people feel very comfortable. The hotel is located at riverside and nears the Tianjin Eye (the ferris wheel). A wholesale market / shopping aracde located on the other side of river where you could find anything from clothing to stationery.

  • Stayed May 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EdwinPfeil, General Manager at Holiday Inn Tianjin Riverside, responded to this review, July 22, 2011
I would like to thank you for choosing Holiday Inn Tianjin Riverside for your recent stay in Tianjin and appreciate taking time to fill in our on-line guest questionnaire.
First of all, I would like to apologize for the inconvenience caused by our airconditioning you experienced during your recent stay with us. This is certainly not the service and standard Holiday Inn is standing for. Please rest assured that I already spoke to the respective department head for immediate action and maintenance.
Your feedback is very important to us to ensure ongoing satisfaction for you and your friends when they stay in the future.
I hope this incident did not mar you overall impression of Holiday Inn Tianjin Riverside and that you will afford us an opportunity of welcoming you back.
I would be very happy to make your future reservation personally. My e-mail address is edwin.pfeil@holidayinntianjin.com.

With best regards,

Kenneth Ting
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Tianjin Riverside

Address: Phoenix Shopping Mall A, Haihe East Road, Tianjin 300141, China
Phone Number:
Location: China > Tianjin Region > Tianjin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Tianjin
#12 Luxury Hotel in Tianjin
#35 Best Value Hotel in Tianjin
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Tianjin Riverside 4*
Number of rooms: 416
Official Description (provided by the hotel):
Holiday Inn Tianjin Riverside is the best mid-scale business hotel in Tianjin, conveniently located with easy access to the business areas and development Zones, as well as easy link to Beijing via rail and highway systems. The hotel offers spacious accomodation, modern and high quality restaurants, and a good combination of meeting facilities, making it a preferred choice for meetings and business travelers. It is also close to the major tourist attractions, making it a perfect weekend getaway. ... more   less 
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Also Known As:
Holiday Inn Tianjin Riverside Hotel Tianjin

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