August 15, 2013 We arrived ketchikan last week via cruise ship and wanted to experience Cape Fox Lodge restaurant. Beautiful setting, they were very accomodating with a table out of the sun. The meal was very good but we realized that our coleslaw wasen't brought out so I asked for it. I was told that it didn't come with coleslaw. The waiter did bring out one order and said that it was complimentary and not on the menu. We were not going to argue with him so we just let it go. Then I heard a woman in the kitchen yell out so that we could hear "All they want is free coleslaw." I was very upset to be accused of wanting free coleslaw. What was the price of my small dish worth, was it going to break them? IT WAS SUPPOSED TO BE PART OF THE MEAL. We decided to forget about it and then all of a sudden other people were asking for their coleslaw too. They were rude to us. My husband still gave a generous tip but we should have gone to the management, we just had to get back to the ship. I intend to let the management know what happened now that we are back home.
- Official Description (provided by the hotel):
- Located downtown Ketchikan, within the heart of the Tongass National Forest, Cape Fox is set amidst this country's last frontier and offers the warmth of a north woods mountain cabin, reminiscent of a ski lodge. We have spacious guest rooms and suites with spectacular views of the forest, Deer Mountain or the waterfront community of Ketchikan. ... more less
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- Also Known As:
- Cape Fox Hotel Ketchikan
- Cape Fox Lodge Ketchikan, Alaska