I truly loved this! We booked through our cruise ship-Royal Carribbean. A bus picked us up and drove us to the other side of the island to drop us off at the bottom of the course. A lifted Mercedes off-road vehicle picked us up and we started the trek up to the chalet where we geared up. Up there we got to go through a couple baby lines before heading out on the course.
There are two guides with each group of 5 people and they take great care of you. The guides were so fun! They kept you entertained when standing terrified on the platforms and they were obviously incredibly well trained and took their jobs seriously while still having fun with you.
The course itself is amazing. Just gorgeous. You see bald eagles literally everywhere and have a gorgeous view of the bay. At the end of the course there was a great gift shop with some food/hot cocoa and nice souvenirs. Outside was a mini-totem pole garden that was a great pictures spot.
We did have to wait probably 20 minutes for our bus but nothing like some of the other reviews I've read. We were not in a hurry so it wasn't a big deal and it gave us time to talk to other zipliners that were there.
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