I was pleasantly surprised with this hotel. I stayed in a B&B my first 2 nights in Juneau, but had to transfer to this hotel for the 3rd night since the B&B was booked. From the outside, the hotel didn't look like much. However, the room was clean and spacious. The free shuttle to and from the airport/ferry made up for the higher price compared with the B&B - will save you $20 (airport) or $30 (ferry). The location was at the edge of downtown, close everything without being in the middle of everything. It was quiet at night, compared to the street noise we heard at the B&B. There are many restaurants nearby too. Would definitely stay at this hotel again.

Just got back from Juneau and stayed at the Goldbelt twice, at the beginning and end of our trip. The rooms were the quality of a mediocre Holiday Inn somewhere else, but at a very expensive price. The first two nights we had what was billed as a Water View room (room 301 I believe), but you could only see the water by peering out the window to the left and glancing between buildings - and even then only at high tide. The last night we were in room 502, which had an amazing water view. I wish we were given that room initially.

The location is great, and the free airport transfers were a definite plus - it saved us $20 each way. The restaurant was good for breakfast - eat there or at the SilverBow or Paradise Cafe up the street. Restaurant service was awful, but hotel service overall was good. They are usually packed with tours and people going to or coming from cruises, so the lobby was usually full of suitcases. The cleaning staff was very nice.

We would probably not stay there again - we found some B&Bs that looked cuter. But overall not bad. I would have given it 4 stars if it was a little less expensive.

The hotel is not great looking from the outside, but don't be deceived by that appearance. The rooms were roomy, clean and comfortable. Even if you have to pay extra, get a room on the top floor where you can watch those giant cruise ships dock as though they were cars, and watch the sea planes land and see the small ships. It was the best show in town. The food was varied and excellent. Catch the brunch on Sunday..you won't eat for the rest of the day. Loved it! Would stay there again. It's also within walking distance of all the shops and many restaurants. The staff was very warm and courteous.

Could not believe the quality of the room. Older hotel, but room was in great shape, bed was firm, room was clean, room was spacious. Visited Juneau numerous times over the years, best hotel I've stayed in yet. Will again at the end of March.