Not sure how this hotel was renovated as room decor and bathrooms were quite dated. Beds are comfortable however and great views from ocean side. Best to have rooms a few floors up and away from elevator. Hotel has 7 floors. Hotel offers shuttle from airport, about 20 min away, but didn't have enough drivers. Our flight had 13 people waiting for the shuttle but van only could hold 10 passengers. Driver just said he couldn't fit us in and said he'd try to come back. We took the hint and waited for a cab. When we got to the hotel, the van driver was trying to check in the guests who he brought in. The next day, we went on an all day excursion and when we came back, our room hadn't been cleaned yet. We were able to find housekeeping for some dry towels. The next day, we were supposed to take a shuttle to an excursion out of the airport but they only schedule shuttle every 2 hours, with the timing that we'd be waiting for 2 hours. Best bet is to arrange pick up from the excursion company vs hotel shuttle. Our toilet didn't flush but was told maintenance hours meant we'd have to wait until 8 am to get it fixed. We figured out how to fix it ourselves vs going to the lobby bathroom. We were told that the hotel was full but it seemed it was only staffed to serve half the guests there. Best part is that it's close to dining and shops yet just far enough away from cruise ships.
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- Also Known As:
- Juneau Goldbelt Hotel
- Goldbelt Hotel Juneau Alaska