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“Juneau visit” 3 of 5 stars
Review of Driftwood Hotel

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Driftwood Hotel
1.0 of 5 Hotel   |   435 Willougby Ave., Juneau, AK 99801   |  
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Hotel amenities
Ranked #8 of 16 Hotels in Juneau
Chicago, Illinois
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
“Juneau visit”
3 of 5 stars Reviewed August 17, 2014

We stayed in this hotel for 3 days, in one of the 1 bedroom suites, on the 3rd floor. There was free, timely transportation to and from the airport.

It's not a fancy hotel, but had what we needed for our stay. It was quite comfortable, and with the kitchenette, we were able to prepare some meals. The only detriment with the hotel was that there is no elevator, and that the Wi - fi signal was sporadic. Also, there was demolition of a local museum going on most of the daytime that we were there. This had no impact on getting a good night's rest, just not a pretty view on that side of the building. There was a great view of the homes situated on the hills and the mountains above.

Driftwood Hotel was only about a half mile walk to the tram station, and other excursion opportunities, and also the shops and some very good seafood restaurants.

Stayed August 2014, traveled solo
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160 reviews from our community

Traveler rating
    13
    64
    50
    24
    9
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33
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Luxembourg City, Luxembourg
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 17, 2014

My stay at the Driftwood Hotel was ok. The shuttle service from and back to the ferry was punctual (and also free). There is also possibility to do your laundry. The room was clean and spacious with free wifi. The mattress of my bed was not very comfortable and felt rather old (with "pits").

  • Stayed August 2014, traveled solo
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ripon, California
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed August 17, 2014

We stayed here for 3 nights this August. We were attracted by their rates. The room was extremely dated. The bathroom showed a lot of differed maintenance. When we asked for shampoo, we we're told they didn't have any for guests, and didn't have shower caps either. While the housekeeping staff seemed nice, the front desk staff made errors on our bill (in their favor!) and only corrected it when I points it out.
Will avoid this place in the future.

  • Stayed August 2014, traveled as a couple
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thornhill canada
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed August 13, 2014

You have to understand what you are getting at the Driftwood. It is a basic motel on 3 floors with a restaurant attached and a convenient liquor store. The rooms could do with some maintenance, but are clean and comfortable. There is excellent wifi.

The Driftwood is very well located In Juneau, close to the docks and the shopping/tourist areas.

The best thing about the hotel is the free shuttle service operated by John, who is an interesting character. He took us way off route to show us a full fledged salmon run at close range.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Kalamazoo, Michigan
Senior Contributor
46 reviews 46 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 12, 2014

I've stayed at the Driftwood multiple times and found this summer (2014) that it was now under new ownership, with the name change from Driftwood Lodge to Driftwood Hotel. The rooms are pretty much the same, with same furnishings, including bedspreads. Some new TVs perhaps, but it may just have been a room I hadn't stayed in before. New towels, I think. For some reason in the past and now, there is never shampoo in the rooms.
The front desk seems more efficient, scheduling the courtesy van, etc. There has apparently been a great turn over of staff, and I missed seeing the people who used to be there, especially the quiet but nice, Native, van driver. There are two new drivers; the American one is a "character." A helpful person, and if one likes his sense of humor and strong opinions, one will be entertained, otherwise not so much.
The drivers now are in uniform of sorts. I rather hope the "professionalization" of the place doesn't make it like another cookie cutter, chain hotel.

Room Tip: I stayed for the first time on the first floor. Noise wasn't too bad. I think rooms near the m...
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  • Stayed August 2014, traveled solo
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Great Falls, Montana
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 9, 2014

We stayed at the Driftwood Hotel last year. The price for the lodging is great, and since we did not spend too much time in our hotel, we were satisfied. We asked for the third floor, since I have read reviews saying that it is too noisy in the 2nd and 1st floors- people walk above you, making it difficult to sleep. Be aware that there is no elevator, though, if you choose a 3rd floor room. There was a kitchenette, which saved us money. We cooked a hot breakfast every morning and made lunches to pack with us. There was a store very close, so it was easy to buy food.

Th location is very good, right next to a nice museum, just a little over a block to the main road and the waterfront, and a few short blocks to the downtown shopping area.

The hotel is older/dated, nothing special, but our room was clean. The bed was comfortable. The hotel could use some soundproofing, but we were on the 3rd floor, so we had no trouble sleeping.

For the price, I believe hat this hotel was a very good value.

Room Tip: Choose the 3rd floor (for a quieter room), unless you cannot navigate the outdoor stairs.
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Service
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Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed August 8, 2014

We were in Juneau one night and it was inexpensive and okay for a night. Don't take the room above the boiler ( hot) they offered it but we waited for another room. Would not stay there longer term and would look for another place and pay more for it. Dumpy but the room was clean. We don't know Juneau or what else to suggest.

Stayed August 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Driftwood Hotel

Address: 435 Willougby Ave., Juneau, AK 99801
Phone Number:
Location: United States > Alaska > Juneau
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Ski-In / Ski-Out Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #8 of 16 Hotels in Juneau
Price Range (Based on Average Rates): $$
Hotel Class:1 star — Driftwood Hotel 1*
Number of rooms: 62
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Also Known As:
Driftwood Hotel Juneau, Alaska

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