I had the pleasure of staying in a room above the ice machine, which the clerks would allow guests to vend at all hours of the night. The walls are cinder block, yet they were so thin that I could hear every sneeze and almost every word from the room next door. I got little sleep because he had a cold. There are only lamps in the room itself, so you have to walk into a dark room and go over to turn one on, which is very inconvenient at night in the dark. A clerk named Debbie called me at noon and asked if I was staying another night. I had asked another clerk the day before if I could have a 1pm checkout. They said yes and that they would note the account. When Debbie called my room, and I mentioned the extended checkout i had arranged, she processed to lecture me about how the other person should have told her and they didn't, and I was keeping the maids from working. Her exact words were "the maids have nothing to do, and she should have told me about this," like it was my fault. I'm sorry, she's your employee, not mine. Out of frustration i replied: dont worry, your maids will have something to do shortly when I leave. There are other accommodations available in Juneau, I recommend trying one of them.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.