I have stayed at the Baranof on several occasions, and will likely return. It's a nice place and something of an Alaska institution. The rooms are clean and comfortable and I've always had excellent food in the Gold room restaurant, and good service at the bar. There does not appear to be much of a buffer between adjacent rooms so get comfortable with knowing when your neighbor uses the bathroom, and hope you don't have a noisy sleeper next door.
One disappointing experience: the in-room materials offer a room service menu and state that room service is available until 9 p.m. Taking this to be true, I worked late one evening with a plan to order room service once I arrived back at the hotel. I called for room service at 8:37 p.m. and was told I was too late. When I pointed out that the menu in the room said room service would be available until 9 p.m. I was told, "I don't know what the menu says, I just know the policy here. You are seven minutes too late." That experience was unfortunate.
The front desk staff was helpful and friendly.
- Official Description (provided by the hotel):
- Largest hotel Juneau – Located in the heart of town. - The historic Westmark Baranof Hotel is centrally located in downtown Juneau within walking distance of the Centennial Hall, waterfront, cruise ship docks, shopping, state capitol and government offices. There is complimentary Wi-Fi throughout the hotel. •Convenient Downtown Location•195 Rooms and Suites•Cable TV•Room Service•In-Room Coffee Makers•Channel and Mountain Views•Walk to Historical & Cultural Sites and Cruise Ship Docks•Gold Room Restaurant & Bubble Room Lounge •Banquet/Meeting Rooms•Fitness Center•Free Parking•Free High Speed Wireless Internet available in all Public Areas•Free Internet Access in Lobby for Hotel Guests•Westmark Guest Rewards•Alaska Airlines Mileage Plan•A FEMA Certified Hotel•Smoke Free Environment. ... more less
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- Also Known As:
- Westmark Baranof Juneau
- Westmark Baranof Hotel Juneau, Alaska