First, the staff was wonderful and very friendly; however, the amenities ended there. My wife and I traveled to Juneau to run a race and we learned quickly that the advertised courtesy airport pickup ended at a certain time. Indeed, our return trip to the airport also was too early. Our trip to the actual race at 9 am did not qualify as well: the courtesy travel was nonexistent. The room was very drab and outdated. I don't have complaints about the cleanliness, but there was no carpet and the tile flooring was cold. Moreover, the staff did not change our linens or refill the coffee service. The topper was the the soothing crooning of a drunk sitting and singing outside our bedroom window in some overgrown weeds comforted us as we tried to sleep our first night there. Wife and I walked downtown each day which was probably a mile away and wasn't a bad walk, just not a pretty walk.
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- Also Known As:
- Juneau Hotel Alaska