I booked a room at this hotel two weeks before my arrival, through Expedia. The room I booked (and paid for immediately) was a queen executive waterfront room. I got to the hotel at 3 p.m. (check-in time), but the room I had paid for was unavailable. I was offered two other rooms - both unacceptable (one opened onto a meeting room, with a crack between the double-doors that could easily permit view of the room, and the other backed onto an alley and a construction site, at ground level, with easy access to the sliding glass door. On the plus side, the manager did locate another room at a nearby hotel, and make arrangements for me to stay there. The hotel was not as well-outfitted as the room I had booked, but at least the management tried to make it right.
- Reservation Options:
- TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Hotels.com, Odigeo, Priceline, Tingo, Otel and Venere so you can book your Prospector Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Prospector Hotel Juneau, Alaska