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“sometimes the gestault is not accurate” 4 of 5 stars
Review of Prospector Hotel

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Prospector Hotel
3.0 of 5 Hotel   |   375 Whittier St., Juneau, AK 99801-1781   |  
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Ranked #13 of 16 Hotels in Juneau
Belchertown, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“sometimes the gestault is not accurate”
4 of 5 stars Reviewed November 23, 2012

If you come in when the wrong (by this I mean not helpful or kind) person is on duty or you come in at night and look at your room which might appear to be not the best place to spend the night, it will all change once you experience the magic dust of Ken or the understanding eyes of Steve, and you see your room in the light of day. Ken and Steve could work anywhere in the world at a hotel such as the Ritz or the Conrad if they wished, but instead tourists and locals alike are blessed and warmed by their presence, Your wish is their command-and it is given with grace and aplomb. As for the rooms, it is worth the extra 29 dollars if you wish to stay in a room that you would want to curl up in in an Alaskan winter. The fridge is really clean and keeps things cold and crisp. I did not use the microwave. There is a comfortable sitting chair and leg rest and two large closet spaces (one is big enough to feel like a separate space). In addition,
the Prospector is close to the well stocked (including organic fruits, veggies etc) grocery store, the Alaska State Art Museum and more. If you want to know what is available whilst you are there just ask Ken or Steve. On a personal note, Ken and Steve welcomed me and my service dog in an exemplary way. If the rest of the world understood and accepted someone with non apparent disabilities such as myself, the suffering in the world would be non extant.

Room Tip: if noise bothers you ask to be moved also, watch out for the Taku winds (as they are called) they...
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  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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99 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
Anchorage, Alaska
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 14, 2012

Don't let the outside scare you! Yes, the rooms appear dated but they were extremely large and comfortable. Alaska isn't supposed to be extremely fancy and for the kind service and price this place can't be beat.

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 24, 2012

We finished our trip with InnerSeas Discoveries here before returning home. When we arrived the room we had booked was not available; fortunately another guest offered to switch rooms.

The restaurant is good family faire, and the location is just a short walk to downtown.

Its a good basic hotel for family travel.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherbrooke, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 7, 2012

I was a bit apprehensice when I saw the outside building. But due to the location near the water and the weather in Alaska (humidity) Now I understand. My wife & I were very much satisfied when we walk in the lobby
Great location to walk around town. Nice size room,
Yes the room have been renovated. very much satisfied

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Washington DC, District of Columbia
1 review
4 of 5 stars Reviewed September 1, 2012

We got in at about midnight in mid-August on a ferry from Skagway. Nicest possible reception person (this was 14 Aug 2012, well really in the wee hours of 15 Aug). Room was very nice, clean, comfortable. The only problem was it was too hot.

Room Tip: You may want to check for a room with good cross ventilation and then open the windows (in the summe...
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  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 19, 2012

Stayed one night. Won't be back. Room had stale musty odor, that took a walk to town and back, with both windows open for 2 hrs. To clear out. Resturant? Don't really recall eating anything I would fly back to Alaska to consume. Bring your own towels . Theirs are kinda scratchy, and not plentiful. For $178 I can stay in the French Quarter, Hilton, new Orleans . So, including the $22.00 cab ride from airport and the $178 , I left $200. It's not the money, ever, it's the value! Oh, no mint on the flat pillows!

Stayed August 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
haines, alaska
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed August 16, 2012

After reading some of these reviews I was a bit apprehensive to book here.......we had business downtown and the location of the Prospect was ideal......have stayed there many times in the past and been pleased with the hotel, but it has changed hands since then.....
Have to admit, we were really quite satisfied.....
We had booked through Orbitz and got a good rate......arriving early I asked if we could park in their lot and return to check in, but our room was already and they checked us in early......they had no record of our reservation through Orbitz....apparently Orbitz did not contact them, but since I had my printed confirmation they were nice enough to honor the rate.......staff was extremely helpful during our stay, with suggestions, maps, etc........The alarm clock in our room was not working, but I took it down to the front desk and it was quickly swapped out with one that did......
Our room was on the top floor and even though it was at the back of the building there was a nice view of both downtown and the harbor.......the furnishings in the room seemed quite new, and the small fridge and microwave was a bonus.......nice toiletries and decent towels in the bathroom......hot and cold in tub were backwards but we got used to that quickly......
Huge walk in closet.......Elevator and real door keys for the room, not those plastic card keys that I always seem to have so much trouble with......
Location is ideal.....next door to the State Museum, within walking distance of shopping and restaurants and government buildings........
Not sure if they have a shuttle to pick you up at airport or ferry......we had our own car with us....
The only downside was that there were several stains on the carpeting in the room......which is not unheard of in SE Alaska.....it is a rainforest and therefore muddy most of the year......other than that the room was clean, no dust......
I would definitely stay here again, and would have no qualms recommending it to friends......

Room Tip: Be sure to get a room that is NOT in the basement......it may be better now, but we stayed in one of...
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  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Prospector Hotel

Address: 375 Whittier St., Juneau, AK 99801-1781
Phone Number:
Location: United States > Alaska > Juneau
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #13 of 16 Hotels in Juneau
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Prospector Hotel 3*
Number of rooms: 64
Reservation Options:
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Also Known As:
Prospector Hotel Juneau, Alaska

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