They charged me for an extra room. I contacted them by phone
and U.S. mail with documentation showing the over charge ($136.73).
They never called back. This is a privately owned Best Western,
but I called the Best Western headquarters anyways. The Best
Western headquarters contacted the Bidarka Inn and received
no reply.

The reservation process was no better. We contacted them multiple
times before the day of our stay and they couldn't get the reservations
straight.

One of the worst hotels ever. How Best Western as a chain allows this kind of decay is beyond me. Bad customer service and overpriced.Restaurant and lounge service is even worse. Not a family atmosphere at all. Save your money for better things.

The services provided for shipping fish are excellent. The cleaning station, freezer, and Fed Ex service are just tops. The hotel maintance employee is most helpful and delightful. We just can't thank you enough for getting our, still frozen, halibut to us within our requested time frame. It was a simple, hassle free process for us and an added work load for you. Such excellent service is certainly appreciated.

THANKS. Joan & Wayne

Outdated and overpriced, poor customer service. One of the worst hotels I've ever seen. Many other worthwhile places in town. Don't let Best Western ruin a once in a lifetime vacation or influence an otherwise adorable and charming community.