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“Great getaway!” 5 of 5 stars
Review of Hotel Alyeska

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Hotel Alyeska
4.0 of 5 Resort   |   1000 Arlberg Road, PO Box 249, Girdwood, AK 99587 (Formerly Aleyska Prince Hotel)   |  
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Ranked #1 of 1 hotels in Girdwood
Contributor
18 reviews 18 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
“Great getaway!”
5 of 5 stars Reviewed January 18, 2013

Every trip to Alyeska has been excellent! The rooms are comfortable and the location is second to none. The restaurants exceed expectations every time! I love using the towel warmer after a day in the slopes!

Stayed March 2012, traveled as a couple
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660 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (168)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Houston, Texas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 15, 2013

Had a great trip to Alaska last summer. Went to Alyeska Resort and based all of our travels from there. The hotel was beautiful as was all the scenery surrounding it. The hotel is about 44 miles from Anchorage and an easy drive while looking at bald eagles. The hotel arranged our outings and acquired all tickets for us. The staff was very helpful and had a relaxed, friendly attitude. The trips I found on their web site and others. Just a call to concierge had everything planned with transportation from door to door. No crowds in the summer made everything more enjoyable except for the mosquitoes. Be prepared for that with some spray. Exciting area with train trips, boat rides, helicopter tours, glaciers, and a camera heaven. Basing out of this hotel made a trip we will remember forever. We were able to make it our trip not some preplanned tour. We will do this again.

Room Tip: All of the rooms had a view.
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  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairbanks, Alaska
Top Contributor
85 reviews 85 reviews
6 hotel reviews
Reviews in 17 cities Reviews in 17 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed January 13, 2013

We spent the week following New Years here and LOVED IT! They are a great place with beautiful views and lots of amenities and don't forget the skiing. They have great restaurants and bars in the hotel, complimentary valet parking, a wonderful spa, pool, and hot tub, and you can get you ski equipment and lift tickets right there in the lodge. The rooms were spacious, nice and clean. The food was great, even if a little pricey, but the drink prices were reasonable. Great place, we WILL RETURN.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane
Top Contributor
55 reviews 55 reviews
41 hotel reviews
Reviews in 40 cities Reviews in 40 cities
125 helpful votes 125 helpful votes
4 of 5 stars Reviewed January 9, 2013

This hotel was a bit of risk for us. I prefer small boutique accommodation and was hoping the Alyeska would have as much character as some of its photographs suggested. It kind of did...and it kind of didn’t.

Check in was long-winded because an error had been made with our booking (their fault) which took a while to sort out, but the staff were very courteous. Once they found us a room it proved to be absolutely tiny! We were travelling with our son and in order to get out of bed, I literally had to step onto his trundle and then shuffle sideways around the room. The bathroom was functional and clean but it ‘felt’ a bit grubby due to stained grout & dated fittings (we stayed a while ago so hopefully they will have updated them since) On the plus side, the room was well decorated, the linen was lovely and the beds were divine - without question the most comfortable of our entire trip - plus our room had magnificent mountain views. All in all, we were perfectly happy.

Venturing out of our room was a bit of an adventure because at the time the hotel was overrun (and I mean absolutely overrun) with several large Japanese group tours (complete with very loud guides) which made using or appreciating any of the indoor common areas impossible. On the plus side, the hotel has beautiful grounds and a magnificent setting. The tram ride up to the glacier was fun.

The hotel has good amenities including free parking and a very nice gift shop, but I can’t comment on any of the restaurants because the tour groups were so all-pervading that we avoided eating there (apart from buying the worst coffee of my entire life one morning after coming back down from the glacier) and we went into town every day instead. I can recommend The Bake Shop for breakfast and Jack Sprats for dinner (the food is great and they’re really good with kids) There is also a bakery at the highway turnoff to Girdwood (part of a little strip that runs behind the big service station) that looks insignificant but sold the best doughnuts in the entire world.

Girdwood itself is lovely and I can only imagine how magical it must be in winter. Driving into town in the mornings & evenings we saw black bears strolling across the road, which was a huge thrill for us. Unfortunately our helicopter dog sled tour with Chugach Express was cancelled due to inclement weather, so we took a longer helicopter tour (sans dogs) instead, which was fantastic , absolutely spectacular and a ‘not to be missed’ experience.

Overall, we had a great time and I’d happily stay there again.

Room Tip: Ask for a mountain view.
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  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Anchorage, Alaska
Top Contributor
68 reviews 68 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 4, 2013

The Pros
- Excellent location (located at the bottom of the Tram and Chair 7)
- Great views
- Nicely decorated hotel (look up in the lobby and say "Hi" to the bear in the window at the top of the stairs)
- Cool, outside fireplaces
- Good bed, good linens, nice room furnishings
- Super flush toilets
- Good size room
- Wifi included in resort fee - worked well even over New Years with all the kids!
- Lots to do in the immediate area
- Groomed cross country ski trails
- Family friendly
- Knowledgable and polite staff

The other stuff... our room was too hot so we had a hard time sleeping with the grooming machines at work outside (we had the window open). The shower was only okay. We wouldn't recommend the lounge. The service was poor, the wine by the glass... not so good, the food was slow (lots of errors including the tables beside us). It was raining at the resort... the parking lot was scary slippery and so were the sidewalks leading up to the resort... bring ice grippers. Better yet, hopefully the Hotel will at least scrape the ice off the sidewalks on the property. They do put down gravel, but it wasn't enough for the conditions. The hotel parking lot needs a clean - cigarettes, candy bar wrappers, etc.. were all over the icy lot.

Great hotel. We will return when the resort opens Chair 6!

Room Tip: Mountain view were beautiful. The higher the floor, the better.
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Chennai (Madras), India
Top Contributor
78 reviews 78 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 20, 2012

A great hotel in Girdwood, Aalaska in the midst of Ice. Nice atmosphere. Good Service, Nice food. Award winning restaurant in the top of the hill. the tram taking up to the mountain gives a superb panoramic view. The restaurant on the hill top is the best place to dine and enjoy

Room Tip: mountain view rooms are awesome
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  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Lexington, Kentucky
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
Reviews in 24 cities Reviews in 24 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 25, 2012

This is a beautiful resort nestled in the mountains just south of Anchorage. The ski-lifts for the mountain start right at the hotel, and a couple of the runs terminate here as well. Facilities are plentiful, and the restaurants are very good. The rooms are nice and comfortable, and the staff is very friendly. It's a great place to visit!

Stayed November 2012, traveled with family
Was this review helpful? Yes 1
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Additional Information about Hotel Alyeska

Also Known As:
Alyeska Hotel Girdwood
Alyeska Resort Girdwood
Alyeska Prince Hotel
Girdwood Alyeska Prince Hotel Resort
Address: 1000 Arlberg Road, PO Box 249, Girdwood, AK 99587 (Formerly Aleyska Prince Hotel)
Phone Number:
Location: United States > Alaska > Girdwood
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Girdwood
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Alyeska 4*
Official Description (provided by the hotel):
Hotel Overview: Nestled in the Chugach Mountain Range in the resort community of Girdwood, Alyeska Resort featuring The Hotel Alyeska is only 40 miles from downtown Anchorage. The Hotel is also near many attractions - two miles from Crow Creek Gold Mine, and 15 miles from Portage Glacier and the Alaska Wildlife Conservation Center. The floor-to-ceiling windows in the fireside lobby and grand staircase offer unobstructed views of the north face of Mount Alyeska. Open beams and cathedral ceilings accent the indoor lap pool, 16-person spa tub, and fitness center. Airport transportation (surcharge), ski storage, and a local shuttle are available. Wireless Internet access is available in the lobby, DSL hookups in the rooms (included in resort fee). The Spa at Alyeska offers a wide array of massage, facial and body services. The eight-story property has 304 guestrooms. All rooms offer cable TV with pay movies, and are equipped with coffeemakers, refrigerators, hairdryers, and irons with boards. In-room complimentary DSL is available. All rooms are nonsmoking. You must be 21 years of age or older to make a reservation and check in. Guests under 21 must be accompanied by someone 21 years of age or older to stay in the hotel. Any guest under the age of 18 must be accompanied by parent or legal guardian. Please note: The 2011/12 Ski Season is November 23, 2011 to April 29, 2012 (conditions permitting). Deluxe King Room with one king bed includes bathrobes and slippers, bottled water, heated towel rack, mini refrigerator and coffee maker, in-room safe, iron and ironing board. Located on Floors 4-7. Deluxe: 2 Double Room with two double beds includes bathrobes and slippers, bottled water, heated towel rack, mini refrigerator and coffee maker, in-room safe, iron and ironing board. Located on Floors 4-7. Standard: Room with two double beds includes bathrobes and slippers, bottled water, heated towel rack, mini refrigerator and coffee maker, in-room safe, iron and ironing board. Located on Floors 2-3. Area served: Anchorage (and vicinity). Nearby airports: Ted Stevens International Airport, Anchorage AK (ANC). Area description: 35 miles southeast of Anchorage, at Alyeska Resort in the town of Girdwood, AK. Amenities• Concierge• Conference Facilities• Fitness center• Free parking• Handicapped Rooms/Facilities• Health Club• High-speed Internet• Internet Access• Meeting/Banquet Facilities• Pool & Hot Tub• Restaurants• Room Service• Spa services• Wireless Internet. Dining: Aurora Bar & Grill. Whether you're in the mood for a casual atmosphere or watching your favorite sports event, the Aurora Bar & Grill is family-friendly with comfort food. The diverse menu offers Alaskan specialties and satisfying homemade-style dishes. Serving breakfast, lunch and dinner. Bar open late on weekends. Seven Glaciers: Feast upon fabulous views and gourmet cuisine at the AAA Four-Diamond Seven Glaciers restaurant. Menu features regional favorites focused on fresh seafood, Snake River Farms meats prepared by Executive Chef Jason Porter. Recipient of Wine Spectator’s Best of Award of Excellence. Sakura: Newly remodeled, Sakura Restaurant offers modern and intimate setting with Asian-inspired seafood and meats, hand-rolled sushi and a full sake and cocktail list. Open for dinner. The Pond Café: Located on the second floor of the hotel, the Pond Cafe is the place to enjoy breakfast offering full and continental buffet options and an a la carte menu featuring local favorites such as reindeer sausage links as well as a variety of healthy choices. Tramway Café: Featuring Starbucks™ coffee and espresso drinks, the Tramway Café features quick eats and grab n’ go style items. Open daily for breakfast and lunch. ... more   less 
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