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“Gorgeous location!” 4 of 5 stars
Review of Hotel Alyeska

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Hotel Alyeska
4.0 of 5 Resort   |   1000 Arlberg Road, PO Box 249, Girdwood, AK 99587 (Formerly Aleyska Prince Hotel)   |  
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Ranked #1 of 1 hotels in Girdwood
Atherton, California
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
Reviews in 17 cities Reviews in 17 cities
71 helpful votes 71 helpful votes
“Gorgeous location!”
4 of 5 stars Reviewed October 22, 2012 via mobile

This resort is nestled in a beautiful location. The views from the top of the ski resort are jaw dropping. The restaraunt at the top of the mountain with the stellar views and 5 star food are worth the trip alone. The hotel rooms are basic, the resorts' location is the true star!

  • Stayed July 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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657 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (168)
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saint charles, il
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 15, 2012

We stayed one night in early September on a post cruise land tour. The location and resort were beautiful. The room was large and beautifully decorated. Staff was good, but restaurant was ok. Had to wait a long time for service, with food prices being somewhat "outrageous", which seems typical for Alaska.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 12, 2012 via mobile

We stayed one night in mid September and loved the location. The room was great but most of the staff seemed tired of tourist and slightly irritated by our presence. Too bad. Great location coupled with great staff could make this a special place. Average experience as currently managed.

Stayed September 2012, traveled as a couple
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Orlando, Florida
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
Reviews in 24 cities Reviews in 24 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed October 12, 2012

Hotel Alyeska was a beautiful place. The resort was tastefully decorated, with plenty of meeting rooms and large spaces for weddings and other functions. On the second level, there were sitting place where clients can gather together comfortably or to access free WIFI internet since it was not available in the guest rooms. Walking through a corridor franked by souvenir shops and coffee/snack places, one would exit the back to a garden with a round about for the local shuttle bus into the town of Girdwood. From there, one can also take a tram to the top of the mountain where a ski resort and a great restaurant “Seven Glaciers” was located. (I would be reviewing the restaurant separately.)

The room we stayed in was spacious, well serviced and quiet, offering the residents a comfortable stay. The furniture was clean and arranged harmoniously with the room’s existing wall color and carpet, making the room a relaxing place to rest. I really could not find anything detracting us from enjoying our stay in this resort. We also had a chance to walk around the ground around the resort where the horticulture was carefully arranged, providing good photographic spots. The only disappointment was the lack of tourist spots around the resort’s general vicinity. The skiing up the back mountain must be beautiful in winter months, but during the warm months, there was not much to see and do for us. The town of Girdwood was small and lack of any meaningful shopping. There were a few nice restaurants with good reputation, but no much more than that for visitors.

Room Tip: We did not have much of a choice for location of the room since we were part of HAL tour group. We...
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Contributor
39 reviews 39 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 6, 2012

We stayed for one night in the Alyeska Hotel in Girdwood on our way back to Anchorage. September is a great time to travel in this area as the trees are turning colour and look fabulous. The hotel is well worth a visit, they have some beautiful bronze sculptures of native animals in the grounds and a great stuffed Polar Bear in reception. The Cable Car up to the top of the mountain is well worth a go. (They call it a Tram over there.)

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Fairmont OK
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 3, 2012

Husband and I stayed for only 4 days in late Sept. We realized it was an off-time (priced accordingly) but wanted mostly to relax. The resort itself is beautiful, room was beyond our expectations (only criticism I can think of, bathroom a bit small). The entire place was quiet and restaurants were a treat and not too pricey. The staff was very relaxed and friendly. We swam twice in the beautiful indoor salt-water pool, took the tram a few times, went into Girdwood for dinner one night at awesome restaurant. Some of the on-site (mountain top restaurant) and off-site activities (wildlife conservation) were closed for the season but for the short time we had there, it was absolutely amazing. Too much rain in the area caused some problems (certainly no fault of the resort), but the rain was soul-soothing to us. Picture a beautiful lobby, leather chairs & lamps, fireplace, huge windows facing the mountain, and a good book. mmmmm.

Room Tip: I would recommend the mountain-view rooms, the higher the better.
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canandaigua
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 2, 2012

My girlfriend has time share, and this was our option for our Alaska trip - lots of great things to recommend about the place - the view was amazing, and the staff was overall very nice ~ let us switch rooms (our first room had an obstructed view of the mt...). Heated towel racks, great water pressure, flat screen TV in the room. Good place to eat breakfast, as it was cheaper than local options in Girdwood. Free coffee, fridge in the room, (buy your food in Anchorage, MUCH cheaper than the local store). Great salt-water pool, hot tub, fitness center. Weird things: the 'info' book for the hotel did NOT include hours of operation for the various restaurants and facilities. If you don't have a laptop, internet access is $7 for 15 minutes. Depending on the season, only some of the hotel restaurants are open (Aurora is year-round). No fans in the bathroom? If you want to ride the tram, $20/person, unless you hike up (trail washed out while we were there, desk staff not helpful in that regard, as they didn't even know), or, you can make a dinner reservation for the Seven Glaciers restaurant - awesome food, but pricey. Cheaper if you skip the wine... stick to beer. Shuttle bus service came in handy... renting a car AT the airport added 28% tax - cheaper if you do it off-site. Overall, the place is great. Would like to return during ski season... .maybe....

Room Tip: Make sure you don't get room 424 - view blocked by shed on roof. Make sure you face the mt!
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  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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AlyeskaResort, Manager at Hotel Alyeska, responded to this review, October 11, 2012
Keerasel,

I am glad you enjoyed your time at the hotel. We are now starting to hand out an info sheet at the Front Desk that has the current hours of operation and any events that may be going on. I recommend contacting our Concierge to set up transportation to and from the airport as we can provide a better rate and follow-up confirmation. Thank you for your feedback.

Sincerely

Darren Hawes
Operations Manager
The Hotel Alyeska
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hotel Alyeska

Also Known As:
Alyeska Hotel Girdwood
Alyeska Resort Girdwood
Alyeska Prince Hotel
Girdwood Alyeska Prince Hotel Resort
Address: 1000 Arlberg Road, PO Box 249, Girdwood, AK 99587 (Formerly Aleyska Prince Hotel)
Phone Number:
Location: United States > Alaska > Girdwood
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Girdwood
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Alyeska 4*
Official Description (provided by the hotel):
Hotel Overview: Nestled in the Chugach Mountain Range in the resort community of Girdwood, Alyeska Resort featuring The Hotel Alyeska is only 40 miles from downtown Anchorage. The Hotel is also near many attractions - two miles from Crow Creek Gold Mine, and 15 miles from Portage Glacier and the Alaska Wildlife Conservation Center. The floor-to-ceiling windows in the fireside lobby and grand staircase offer unobstructed views of the north face of Mount Alyeska. Open beams and cathedral ceilings accent the indoor lap pool, 16-person spa tub, and fitness center. Airport transportation (surcharge), ski storage, and a local shuttle are available. Wireless Internet access is available in the lobby, DSL hookups in the rooms (included in resort fee). The Spa at Alyeska offers a wide array of massage, facial and body services. The eight-story property has 304 guestrooms. All rooms offer cable TV with pay movies, and are equipped with coffeemakers, refrigerators, hairdryers, and irons with boards. In-room complimentary DSL is available. All rooms are nonsmoking. You must be 21 years of age or older to make a reservation and check in. Guests under 21 must be accompanied by someone 21 years of age or older to stay in the hotel. Any guest under the age of 18 must be accompanied by parent or legal guardian. Please note: The 2011/12 Ski Season is November 23, 2011 to April 29, 2012 (conditions permitting). Deluxe King Room with one king bed includes bathrobes and slippers, bottled water, heated towel rack, mini refrigerator and coffee maker, in-room safe, iron and ironing board. Located on Floors 4-7. Deluxe: 2 Double Room with two double beds includes bathrobes and slippers, bottled water, heated towel rack, mini refrigerator and coffee maker, in-room safe, iron and ironing board. Located on Floors 4-7. Standard: Room with two double beds includes bathrobes and slippers, bottled water, heated towel rack, mini refrigerator and coffee maker, in-room safe, iron and ironing board. Located on Floors 2-3. Area served: Anchorage (and vicinity). Nearby airports: Ted Stevens International Airport, Anchorage AK (ANC). Area description: 35 miles southeast of Anchorage, at Alyeska Resort in the town of Girdwood, AK. Amenities• Concierge• Conference Facilities• Fitness center• Free parking• Handicapped Rooms/Facilities• Health Club• High-speed Internet• Internet Access• Meeting/Banquet Facilities• Pool & Hot Tub• Restaurants• Room Service• Spa services• Wireless Internet. Dining: Aurora Bar & Grill. Whether you're in the mood for a casual atmosphere or watching your favorite sports event, the Aurora Bar & Grill is family-friendly with comfort food. The diverse menu offers Alaskan specialties and satisfying homemade-style dishes. Serving breakfast, lunch and dinner. Bar open late on weekends. Seven Glaciers: Feast upon fabulous views and gourmet cuisine at the AAA Four-Diamond Seven Glaciers restaurant. Menu features regional favorites focused on fresh seafood, Snake River Farms meats prepared by Executive Chef Jason Porter. Recipient of Wine Spectator’s Best of Award of Excellence. Sakura: Newly remodeled, Sakura Restaurant offers modern and intimate setting with Asian-inspired seafood and meats, hand-rolled sushi and a full sake and cocktail list. Open for dinner. The Pond Café: Located on the second floor of the hotel, the Pond Cafe is the place to enjoy breakfast offering full and continental buffet options and an a la carte menu featuring local favorites such as reindeer sausage links as well as a variety of healthy choices. Tramway Café: Featuring Starbucks™ coffee and espresso drinks, the Tramway Café features quick eats and grab n’ go style items. Open daily for breakfast and lunch. ... more   less 
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