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“Great Stay” 5 of 5 stars
Review of Hotel Alyeska

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Hotel Alyeska
4.0 of 5 Resort   |   1000 Arlberg Road, PO Box 249, Girdwood, AK 99587 (Formerly Aleyska Prince Hotel)   |  
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Ranked #1 of 1 Hotels in Girdwood
Fairmont OK
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Great Stay”
5 of 5 stars Reviewed October 3, 2012

Husband and I stayed for only 4 days in late Sept. We realized it was an off-time (priced accordingly) but wanted mostly to relax. The resort itself is beautiful, room was beyond our expectations (only criticism I can think of, bathroom a bit small). The entire place was quiet and restaurants were a treat and not too pricey. The staff was very relaxed and friendly. We swam twice in the beautiful indoor salt-water pool, took the tram a few times, went into Girdwood for dinner one night at awesome restaurant. Some of the on-site (mountain top restaurant) and off-site activities (wildlife conservation) were closed for the season but for the short time we had there, it was absolutely amazing. Too much rain in the area caused some problems (certainly no fault of the resort), but the rain was soul-soothing to us. Picture a beautiful lobby, leather chairs & lamps, fireplace, huge windows facing the mountain, and a good book. mmmmm.

Room Tip: I would recommend the mountain-view rooms, the higher the better.
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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890 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (248)
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Canandaigua
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 2, 2012

My girlfriend has time share, and this was our option for our Alaska trip - lots of great things to recommend about the place - the view was amazing, and the staff was overall very nice ~ let us switch rooms (our first room had an obstructed view of the mt...). Heated towel racks, great water pressure, flat screen TV in the room. Good place to eat breakfast, as it was cheaper than local options in Girdwood. Free coffee, fridge in the room, (buy your food in Anchorage, MUCH cheaper than the local store). Great salt-water pool, hot tub, fitness center. Weird things: the 'info' book for the hotel did NOT include hours of operation for the various restaurants and facilities. If you don't have a laptop, internet access is $7 for 15 minutes. Depending on the season, only some of the hotel restaurants are open (Aurora is year-round). No fans in the bathroom? If you want to ride the tram, $20/person, unless you hike up (trail washed out while we were there, desk staff not helpful in that regard, as they didn't even know), or, you can make a dinner reservation for the Seven Glaciers restaurant - awesome food, but pricey. Cheaper if you skip the wine... stick to beer. Shuttle bus service came in handy... renting a car AT the airport added 28% tax - cheaper if you do it off-site. Overall, the place is great. Would like to return during ski season... .maybe....

Room Tip: Make sure you don't get room 424 - view blocked by shed on roof. Make sure you face the mt!
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  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlyeskaResort, Manager at Hotel Alyeska, responded to this review, October 11, 2012
Keerasel,

I am glad you enjoyed your time at the hotel. We are now starting to hand out an info sheet at the Front Desk that has the current hours of operation and any events that may be going on. I recommend contacting our Concierge to set up transportation to and from the airport as we can provide a better rate and follow-up confirmation. Thank you for your feedback.

Sincerely

Darren Hawes
Operations Manager
The Hotel Alyeska
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Jersey
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed September 28, 2012

My husband and I drove from Anchorage for an overnight stay at the Alyeska. We took the tram to the top, just in time to see a rainbow. The restaurant and shop were closed for the season - only open on the weekends. The hotel staff recommended a local restaurant down the road, which was terrific and we had breakfast at the Bakery in the morning. Other than the resort there isn't much around - the so called towncenter of Girdwood consists of a small strip mall. There is a animal habitat for wounded animals that we wanted to visit but it was not open due to the weather.
I think this place must be wonderful in the winter with all the skiers.
We had a room on the 8th floor, which was nice..not 5star but clean, the shower was the best we had in all of Alaska - done right.
I would give this resort 4 stars. I think because it was the end of the season, it was very empty, except for a small conference and I did feel that the price was a tad over the value.

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlyeskaResort, Manager at Hotel Alyeska, responded to this review, October 5, 2012
Coco#55,

Thank you for posting a review of our resort. We are planning on opening the ski slopes November 21st! Visit our website for a schedule of events in our off season as well as the ski season.

Sincerely

Darren Hawes
Operations Manager
The Hotel Alyeska
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lockport,il usa
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 28, 2012

Hotel was nice and clean, beautiful views/ grounds/lobby-kind of pricey- but somewhat expected for Alaska and this resort. Rooms spacious, modern, refridge, coffee maker, nice views. tram that climbs the mountain, restaurant on top- ski resort in winter.
Rained alot, but pool and hot tub were large and warm, actually able to use salt water pool, unlike many places where the pool is just too cold. Hot tub has view of small lake and mountains. Not too much in town, but Portage Glacier and Whittier not too far away.
Does have a spa, but didn't use it

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlyeskaResort, Manager at Hotel Alyeska, responded to this review, October 11, 2012
econnelly8897,

Thank you for taking the time to review our hotel. I am glad you were able to enjoy our pool and hot tub. Next time you will have to try out our Spa to experience the Moroccan Glow Head to Toe, it’s quite the experience.

Darren Hawes
Operations Manager
The Hotel Alyeska
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Whakatane, New Zealand
Top Contributor
50 reviews 50 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 24, 2012

We stayed here in August but unfortunately only for one night - would loved to have stayed longer. The place was clean, staff friendly and the restaurant food yummy. I also had a massage in the Spa and this was lovely. The room was all that we wanted and the bed comfortable. Lots of lovely walks in the area also. Would definitely love to stay here again.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington, Texas
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 24, 2012

We loved our stay at Hotel Alyeska on RCCL land tour. We took the tram and had dinner at Seven Glaciers. The meal was good, I would not say 4-5 star, but good. The view was spectacular until the clouds moved in, but it was still beautiful. Would love to go back and stay a few days during winter!
I would highly recommend this hotel!!!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Astana, Kazakhstan
Top Contributor
144 reviews 144 reviews
28 hotel reviews
Reviews in 43 cities Reviews in 43 cities
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed September 24, 2012

We stayed here as part of a land tour package with a cruise line. Hotel was fully outfitted for relaxing, eating and enjoying drinks after a long day of touring. Well stocked bar, we ate at the sushi restaurant and really enjoyed the meal. Rooms were spacious and comfortable. The outdoor areas were convenient, beautiful and well kept. The shuttle into town made grabbing breakfast and visiting the kids playground park easy. Highly recommend for a summer trip. No idea what it may be like in the winter during ski season.

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Alyeska

Address: 1000 Arlberg Road, PO Box 249, Girdwood, AK 99587 (Formerly Aleyska Prince Hotel)
Phone Number:
Location: United States > Alaska > Girdwood
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Girdwood
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Alyeska 4*
Number of rooms: 304
Official Description (provided by the hotel):
Hotel Overview: Nestled in the Chugach Mountain Range in the resort community of Girdwood, Alyeska Resort featuring The Hotel Alyeska is only 40 miles from downtown Anchorage. The Hotel is also near many attractions - two miles from Crow Creek Gold Mine, and 15 miles from Portage Glacier and the Alaska Wildlife Conservation Center. The floor-to-ceiling windows in the fireside lobby and grand staircase offer unobstructed views of the north face of Mount Alyeska. Open beams and cathedral ceilings accent the indoor lap pool, 16-person spa tub, and fitness center. Airport transportation (surcharge), ski storage, and a local shuttle are available. Wireless Internet access is available in the lobby, DSL hookups in the rooms (included in resort fee). The Spa at Alyeska offers a wide array of massage, facial and body services. The eight-story property has 304 guestrooms. All rooms offer cable TV with pay movies, and are equipped with coffeemakers, refrigerators, hairdryers, and irons with boards. In-room complimentary DSL is available. All rooms are nonsmoking. You must be 21 years of age or older to make a reservation and check in. Guests under 21 must be accompanied by someone 21 years of age or older to stay in the hotel. Any guest under the age of 18 must be accompanied by parent or legal guardian. Please note: The 2011/12 Ski Season is November 23, 2011 to April 29, 2012 (conditions permitting). Deluxe King Room with one king bed includes bathrobes and slippers, bottled water, heated towel rack, mini refrigerator and coffee maker, in-room safe, iron and ironing board. Located on Floors 4-7. Deluxe: 2 Double Room with two double beds includes bathrobes and slippers, bottled water, heated towel rack, mini refrigerator and coffee maker, in-room safe, iron and ironing board. Located on Floors 4-7. Standard: Room with two double beds includes bathrobes and slippers, bottled water, heated towel rack, mini refrigerator and coffee maker, in-room safe, iron and ironing board. Located on Floors 2-3. Area served: Anchorage (and vicinity). Nearby airports: Ted Stevens International Airport, Anchorage AK (ANC). Area description: 35 miles southeast of Anchorage, at Alyeska Resort in the town of Girdwood, AK. Amenities• Concierge• Conference Facilities• Fitness center• Free parking• Handicapped Rooms/Facilities• Health Club• High-speed Internet• Internet Access• Meeting/Banquet Facilities• Pool & Hot Tub• Restaurants• Room Service• Spa services• Wireless Internet. Dining: Aurora Bar & Grill. Whether you're in the mood for a casual atmosphere or watching your favorite sports event, the Aurora Bar & Grill is family-friendly with comfort food. The diverse menu offers Alaskan specialties and satisfying homemade-style dishes. Serving breakfast, lunch and dinner. Bar open late on weekends. Seven Glaciers: Feast upon fabulous views and gourmet cuisine at the AAA Four-Diamond Seven Glaciers restaurant. Menu features regional favorites focused on fresh seafood, Snake River Farms meats prepared by Executive Chef Jason Porter. Recipient of Wine Spectator’s Best of Award of Excellence. Sakura: Newly remodeled, Sakura Restaurant offers modern and intimate setting with Asian-inspired seafood and meats, hand-rolled sushi and a full sake and cocktail list. Open for dinner. The Pond Café: Located on the second floor of the hotel, the Pond Cafe is the place to enjoy breakfast offering full and continental buffet options and an a la carte menu featuring local favorites such as reindeer sausage links as well as a variety of healthy choices. Tramway Café: Featuring Starbucks™ coffee and espresso drinks, the Tramway Café features quick eats and grab n’ go style items. Open daily for breakfast and lunch. ... more   less 
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Also Known As:
Alyeska Hotel Girdwood
Alyeska Resort Girdwood
Alyeska Prince Hotel
Girdwood Alyeska Prince Hotel Resort

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