I have spent a month and half trying to organise to have my wedding at the Edgewater. I was appointed a wedding co-ordinator who only contacted me after I complained out the lack of communication. I wrote email after email sending all of them to the accomm manager, the wedding co-ordinator and also to the general Edgewater email. I was patient and just kept resending them!! I am living in Perth AU and have family travelling all the way from Ireland and New Zealand and really want this day to be a memorable one. I found myself getting stressed out and not enjoying organising my special day. Im lucky I didnt part with any money although my wedding co-ordinator did ask me for a deposit for the ceremony even though I was supposed to be getting it for free!!!! I still didnt get an explanation for that! I tried to book my mother and brother into the hotel and I think Im still waiting for confirmation on that!! I dont know what their problem is and I really dont think they are capable of running a business. My wedding party is a group of 40 people, most staying in Rarotonga for 2 weeks and they are a hungry and thirsty crowd. I have now brought my business elsewhere and am very happy with the girls I am dealing with. The stress and strain has lifted from me...Im getting married in March and Im sure Ill be writing wonderful things about my new helpers... from an Irish bride to be.. Brighid
ps I just wrote in the dates I stayed because it wouldnt let be post the review yet.. I havent been to Raro yet!!

I returned for my fifth stay at the same resort and enjoyed it as much as ever. Originally I had gone with my late husband booking through travel agents and had always been impressed with the friendly faces and helpful service. Last year I arranged directly with the airline for myself and a group of friends who also agreed it was a wonderful place to stay. The hotel always seemed to allocate a better room than expected which immediately put us in a relaxed frame of mind. This year I arranged for myself and friends directly with the hotel. We could not believe our eyes when we were given the BEST rooms in the hotel!!
The Island nights and Barbecue are superb with wonderful dancing and excellent food. The staff are attentive to your needs without being 'pushy' and are always willing to give that little extra if asked for. Live music is played many nights of the week which gives a very festive feel to the evening.
The hotel is located on the sheltered side of the Island and we met many people who were staying at more expensive resorts who had come to enjoy 'our' part of the lagoon which was nicer than where they were. We visited some of the other resorts during our stay but did not feel that we would have a better holiday at any of them.
I can thoroughy recommend this resort to anybody contemplating a visit to Rarotonga who likes a relaxed, friendly atmosphere.

Rarotonga was so beautiful & I would definately go back but I don't think I would stay at the Edgewater, The cleanliness was below avearge particularly in my first room, aparently a Beachfront Deluxe, I moved to a garden room after 3 days which was cheaper & much cleaner.
I asked for my aircon to be fixed for 3 days to no avail.
Pool was dirty but that wasnt too important as the beach was heaven so the pool is really only good for kids anyway.
I think staying in a smaller more boutique place on the other side near Muri beach would definatley be the go!!

Because of cigarette smoke still lingering from the last client, we were upgraded to a superior room. This had blood over the ceiling where a bird had hit the fan. Nearly all the structural stantions supporting the balconies and the gutters were rusted through. The electricity came on and off every 3 minutes from 7am to 10 am as overloaded. Poor location . Bar staff very slow to acknowledge guests. Very drab cream colours everywhere in need of re-paint. I think the staff TRY but they are losing the battle with the age of the hotel. We spent most of the time at many of the other beautiful resorts on the island. The money spent on this hotel could have been spent more wisely