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“Don't go there!” 1 of 5 stars
Review of Royal Huahine

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Royal Huahine
3.5 of 5 Resort   |   BP 36 Fare, 98731, French Polynesia (Formerly Te Tiare Beach Resort)   |  
Hotel amenities
Ranked #3 of 3 Hotels in Huahine
Certificate of Excellence 2014
Murrieta, California
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“Don't go there!”
1 of 5 stars Reviewed April 15, 2014

The rooms are large, but the air conditioners are too small for the rooms. The place needs a complete redo. It is shabby to say the least. There is not enough staff to take care of the grounds or bungalows. The pool always looked like it needed a good cleaning. The restaurant was not good. The breakfast was good, but after that it was down hill. Tasted like food from a microwave. Just not worth the time or the price, until someone takes over that cares about making it a first class resort. Owners seem too interested in a bottom line, that is going lower and lower.

  • Stayed May 2013, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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316 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
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English first
Toronto, Canada
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed April 15, 2014

I was getting worried about this hotel because of some of the negative reviews on here. However, we had a wonderful experience here and found this to be a very special place. We were in an overwater bungalow and while it is a little dated it was extremely clean and spacious. I was particularly impressed with the size of the deck. We faced the sunset and it was very serene and calm.

The grounds are very well cared for and the pool and beach are lovely. Unfortunately we were only there for a day and a half of our 17 day trip to 4 islands in French Polynesia. It rained very hard on and off for the full day we were there, but we had the hotel boat drop us into town and we wandered around the few shops that were there and went into the grocery store. We also bought an amazing baguette sandwich from the blue "roulotte" (food truck) at the far end of town.

When we arrived there was a lovely bottle of wine from our travel agent Custom Tahiti. A very nice touch (they did a great job organizing the trip for us).

The first day we were there, there were only a few other people at the hotel - there was only one other couple at dinner. The second night, we seemed to be the only people at the hotel which was alternately very cool and a little creepy. We certainly had great service and the staff were very friendly and helpful.

Since there were so few people at the hotel, they didn't open the buffet for breakfast, but brought us a big selection of pastries, fruit and made whatever we wanted (eggs, eggs benedict, pancakes...whatever). We ate dinner there twice and enjoyed both meals - I had fish one night and my husband had the pasta.

This place is definitely off the beaten path and a bit quirky, but it has a serenity to it that was very non-commercial and different than the rest of French Polynesia.

I really hope that more people discover this beautiful paradise.

Room Tip: Definitely worth getting an overwater bungalow.
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  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Big Island, Hawaii
Top Contributor
68 reviews 68 reviews
51 hotel reviews
Reviews in 49 cities Reviews in 49 cities
284 helpful votes 284 helpful votes
2 of 5 stars Reviewed March 24, 2014

I recently stayed at the now Royal Huahine, formerly Te Tiare, for four nights. The weather was not good during our stay, which of course isn't the hotel's fault, but the resort still failed to meet even my low expectations, as I had read the recent poor reviews before arriving.

The food was mediocre at best. The overwater bungalow was spacious and clean but had many maintenance problems from a broken shower on arrival they had tried to fix with duct tape, to a broken aircon unit, broken sliding glass doors, and the extra bed was a stone hard mattress set on a plywood box. Our one large bed was two mattresses pushed together that weren't the same height. To their credit, maintenance always came quickly when called. The fake plastic "thatching" they use on the bungalows is unattractive and very, very noisy in the wind and rain. The deck chairs and loungers were not padded and were uncomfortable. The pool and beach loungers were cheap, uncovered plastic. The lobby and restaurants areas are very dark, almost cave-like.

Our snorkeling/motu/picnic tour was cancelled due to weather but I was able to find little windows to get in the water around the OWB and while the coral isn't great there were lots of fish, including some regal angelfish and other nice species.

Wireless internet is slow, was only available in the dark, depressing lobby and restaurant, and costs 500 cfp for an hour.

The resort was severely understaffed during our stay. Basically it was very difficult to find any staff member outside of the short, set meal times. All of the staff members however, were very friendly except one gentleman, a front desk clerk, who was unsmiling, rude, and dismissive. One staff member told us that since the new owners took over they won't allow staff to come to work in the boat they have to find their own rides which has resulted in several staff members losing their jobs, which could explain the understaffing. However on the day we left, a large group was coming in and they clearly had added staff for that purpose, we for the first time were actually able to find staff at the bar area during the day.

Both we and a couple we met while there had an absolute debacle with transfers to town and/or the airport. The couple was left abandoned in town and not picked up until 2 1/2 hours after what they had arranged as the scheduled pickup time. When my friend left to fly home, the boat transfer to the airport was cancelled due to weather so they sent her wandering around the property to try to find a driver that was supposed to meet her and take her to a car transfer but they never showed. She texted me that she couldn't figure out where she was supposed to go, and I asked the front desk clerk (the previously mentioned rude gentleman) to please send someone to help her. He seemed annoyed. Finally just as she was panicking she was going to miss her flight, someone showed up and directed her, and she had to walk *into the ocean* around a point and past several private houses to get to a Fiat full of luggage waiting at someone's house down the beach . When asked how long to the airport, the driver said "ten minutes". In fact it took more than a half hour. The truck transfer had apparently already left without her with two other couples and they met that truck at some point and continued on. The only reason they didn't miss their flight is that it was delayed.

We did see the town on the way to and from the airport, and my friend took the boat into town one day to do some shopping, and she enjoyed it although it's very rough around the edges and she was approached by some sketchy characters. We were told the boat from the resort did not run on a specific, regular, schedule but you could use it to go into town with plenty of advance notice on one of the trips when it was already scheduled to take to take people to/from the airport, but it seemed rather casual and vague with regard to getting you back to the resort, and as mentioned the other couple we met ended up stranded one day.

I paid about the same price here for an OWB as I did for a beach suite at Vahine Island, which is a better property by about a thousand times. You do have to pay half board at Vahine, but the price is very reasonable for the quality of food. At the Royal Huahine, the food is relatively inexpensive but not good quality either. I've also paid similar prices for an OWB at the Moorea Pearl which is a much, much better property. All in all, I'd say our experience aligns closely with the recent two poor reviews and I won't be back, which is a shame since I really did want to explore Huahine and due to weather wasn't able to. I would consider another hotel here although none of the other options thrill me.

  • Stayed March 2014, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Westminster, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 23, 2014 via mobile

We are here now and I just love how relaxing it is. They currently have low occupancy and it feels like we are the only ones here. Our own resort. The resort itself is a bit secluded as you need to come over on a boat. We have an awesome deep over water bungalow that is spacious for 2 of us and our 5 year old daughter. The deck is huge. Oh and it is awesome jumping into the ocean at 7AM and throughout the day. Warm calm sea water! Enough friendly fish to snorkel with. The food has been excellent, considering we are vegetarian in a seafood heavy country. If you want serious R&R, you'll love this place.

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed March 23, 2014

We were upgraded to an overwater bungalow for free although we did have to debate this for sometime on check out, so be careful. The transfer boat was not working on arrival so we had to drive along a narrow and bumpy dirt track, it was quite exciting to get ditched onto a beach and having to walk the last stretch with all the crabs scrambling for their holes.
WIFI was not working.
Lovely pearl shop and owner Jerome has been in FP for 25 years running pearl farms so her as a great source of information.
We hired a car £60 for 24 hours and drove around the island visiting a vanilla farm, pearl farm, the famous blue eyed eels and some archeological sites. Fascinating island.
The hotel has a pool, a beach side hut to eat at, a volley ball net, canoes, and we saw a spa but heard nothing about it so it must of been closed.

Room Tip: I can't rate the fitness centre or spa as I didn't realise they had one/it was open.
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  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Missoula
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 22, 2014 via mobile

We stayed at the Royal Huahine Hotel 3/12 thru 3/15 2014. It is the off season. The only way to get there really is by boat. Their boat was small and kept breaking down. On one occasion we went to town on a trip to see the island and they failed to pick us up . We almost missed our flight and we're stranded. It was raining and we finally got back to the hotel by a long 4x4 drive and a walk up the beach. We arrived to find our hut leaked water onto floor soaking my clothes. The staff told us that new management cut staff from 44 to 20. The management wasn't interested in trying to compensate for a bad experience.

Stayed March 2014, traveled as a couple
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Traverse City, Michigan
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 21, 2014

We stayed here for 5 nights in early March. What an amazing location! The resort grounds were beautifully landscaped, with wildlife abound. The food was delicious. The omelettes at breakfast were really good, as were the baked goods. We also stayed at Intercontinental Tahiti and Sofitel Bora Bora, and I thought the food here was the best we had on our entire trip. Others commented about problems Internet and access to town, but we did not experience those issues. The boat was out of order for 2 days, but as others mentioned, there was a 4x4 transfer available to take guests to town whenever they wanted. It was a little bumpy for my wife, who gets motion sickness on anything that moves, but I found it to be completely acceptable. While their boat was being fixed, they still hired a boat for all the airport transfers.

They are in the process of renovating the rooms. Ours had not yet been updated, but we found the "dated" decor to add to the charm. The only reason I give a 4/5 rating is because the room wasn't entirely spotless. We had one dirty teaspoon and the bathroom corners could have been cleaned a little more thoroughly. If this type of thing is going to ruin your vacation, do yourself a favor and stay at the Hilton on Bora Bora. This place was perfect for us and we would go back in a heartbeat. We stayed in an overwater bungalow closer to shore. A deepwater bungalow obviously would have been preferable, but we were on a limited budget. Someone complained in their review about cutting their feet on barnacles on the ladder leading into the water. They obviously had not read the reviews written by EVERYONE traveling to French Polynesia and the suggestions by the resort itself (in the informational booklet located in the hotel room) to wear protective footwear in the water. Fact: There are sharp things in the ocean. You can sometimes get away with going barefoot on sandy beaches, but there can be broken coral and other sharp underwater unknowns everywhere. Its best just to play it safe and wear some type of water shoes. If the ocean isn't for you, their pool and the area around it was very clean.

We took the Poe Island 4x4 tour. Our guide, whose name I don't recall, but was Tahitian for "Pearl", was amazing. She clearly had a passion for the island and it's culture. The tour circled the island and stopped at several local artisans homes, where we were given fresh fruit and Tahitian coffee. We also got to pet the sacred eels. If you want to buy vanilla or pareos, this would be an excellent opportunity. The views on this tour were beautiful. It was a great way to experience a bit of what island life is really like in French Polynesia. I can't recommend this tour enough.

The staff here was also incredibly helpful and polite. We were lucky enough to have the resort almost to ourselves (maybe 6 other couples), so it was a very intimate experience for us.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Royal Huahine

Address: BP 36 Fare, 98731, French Polynesia (Formerly Te Tiare Beach Resort)
Location: French Polynesia > Society Islands > Huahine
Amenities:
Bar / Lounge Beach Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #3 of 3 Hotels in Huahine
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Royal Huahine 3.5*
Number of rooms: 40
Reservation Options:
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Also Known As:
Te Tiare Beach Hotel Huahine
Te Tiare Beach Huahine

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