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“Great place to call Home Base” 5 of 5 stars
Review of Hotel Castillo

Hotel Castillo
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Hotel Castillo
Avenida 9 y Calle 9, San Jose 10000, Costa Rica   |  
Hotel amenities
Ranked #41 of 85 hotels in San Jose
Grecia, Costa Rica
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
17 helpful votes 17 helpful votes
“Great place to call Home Base”
5 of 5 stars Reviewed May 9, 2012

I have stayed at The Castillo several times, and am never disappointed. The hotel is found in Barrio Amon, and although frequented by a good bunch of guys from Canada and the US, there are often back packers and budget hotel seekers to be found at the back bar or enjoying the light continental (included) breakfast. The hotel is broken into the older mansion and a newer "motel style" building, with a central courtyard and back bar which is open at noon except Sunday (but that may change). Air con units can be found in every room, but not really necessary, as the ceiling fans and moderate climate make sleeping easy. A mix of 2 doubles, queens, and a few king beds can be had, full bath with shower and plenty of hot water is the norm. Service is top notch, as anything that's not right, the front desk will sort out. The hotel doesn't have parking, but arrangements at a local and secure lot can be had. Rates are about $70US depending on if you pay cash or card, or if the place fills up..and it does on long weekends. There is wifi at no cost, and advice is always free. The hotel is walking distance to most places in SJ Centro, with a few decent retaurants like Lukas, Tin Jo and others within an easy and inexpensive cab ride. Security is good, and the hotel can arrange a shuttle back to the airport (or for pick up) and if you want tours or to experience the out-of-town. I find The Castillo a place that knows my name and treats me fair, so I don't look elsewhere, but the experience will be the same even if it's your first visit.

Room Tip: Ask for a room out back, starting at #14 to #23 if you can
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  • Stayed May 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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18 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • Any
English first
Vancouver, Canada
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed March 17, 2012

After a full day of inter-bus bouncing from Bocas I was more than willing to forgive a great deal in exchange for a hot shower and a bed. Check in was flawless but the room - blah ( it was a "deluxe"! In the new section) and as I was unpacking I discovered a large, dead cockroach. Crap! Now I handled pretty much everything Costa Rica threw at me for 6 weeks but this was the first 'roach and I loath them. So I called the desk and her response was spot on - up she came armed with dust pan, broom, disinfectant and apologies. She couldn't move me since they were full so I was resigned to sleep with all the lights on. Later I prepared to finally get horizontal; throw back the sheets to find - black hairs. eeeeeuuuuu! So now I have all the lights on and I am sleeping on top of the blankets. I seriously considered moving the next day but just didn't want to expend the energy for one night so I advised the front desk and she promised to give the room a good cleaning; which they did. Everything after was fine though the free breakfast sucked, dry gallo-pinto, dried fruit... The postives were it is in a great location, close to downtown and Barrio Amon, if you pay cash you get a great rate and the staff are great.

Room Tip: try an older room for atmosphere
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  • Stayed March 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm Bch, Fl
Top Contributor
77 reviews 77 reviews
15 hotel reviews
Reviews in 23 cities Reviews in 23 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed January 14, 2012

I have been staying at the Castillo for years now and am always greeted with open arms and kind words. Terrific staff, good location above the city in bario amon where you will find various types of entertainment, dining and clubs, plenty of nightlife. The rooms in the main building are turn of the century with wood floors, high ceilings and ceiling fans in most. Hot water is plentiful, beds comfortable and the maids keep the old lady clean. If you are looking for a bit of off the beaten path adventure, I highly recommend the Castillo, it's a true classic.

  • Stayed October 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 31, 2011

Hotel Castillo is a nice little hotel in the Barrio Amon district. Clean well appointed rooms in a peaceful setting, coupled with great service make this hotel an excellent choice for those who want to stay in this area and get a good deal at the same time. Perhaps more geared towards the single male adventure traveller than for families, as it is within easy walking distance to many of the cities' more exotic pursuits.

  • Stayed October 2011, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antioch, California
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 16, 2011

From the moment I made my reservation to the day I left the service was just outstanding.The staff will make you feel right at home making sure all your needs are met. I had a very pleasant stay and would book again on my next trip. Keep up the good work

  • Stayed August 2011, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sabaneta, Colombia
Top Contributor
109 reviews 109 reviews
29 hotel reviews
Reviews in 37 cities Reviews in 37 cities
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed September 5, 2011

Hotel Castillo has been a favorite of mine since 2005. The hotel is nothing fancy, just plain and comfortable. The rooms are clean, and the manager and staff treat guests like family. For the room rates I pay, it is one of the best bargains in San Jose. I particularly enjoy the camaraderie of the other guests over breakfast and at the adjacent bar. I highly recommend it.

  • Stayed October 2010, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Puntarenas, Costa Rica
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 11, 2011

Despite the previous reviewers thoughts, I decided to stay at the Castillo.
And if a Hilton style experience is what ur after, then skip this hotel and many others in the San Jose area, unless you have a lot of room on your credit cards...this one was great value.
I had a room in the rear motel style unit last weekend (#17) then this weekend, (#4 and #3), and in each case the bed was comfortable, supportive, and clean...the showers were large, and with ample hot water, free shampoo too was a nice touch, the tvs, phone (free local calls) and security all functioned great. The front desk staff were very helpful, and I did enjoy the included breakfast of hard boiled eggs (huevos duro) gallo pinto, toast, fruits, and hot coffee. The best part was meeting and chatting with other visitors who had traveled throughout the country and trusted the Castillo to be their beginning and end points. There is free wifi throughout, and computer access in the reading lounge, as well, the hotel is very central and taxi rides were between $2 and $5 most times.
I will be very happy to return, and as the price was about $45US per nite..it was a great value. As to the lack of bottled water, the front desk will arrange to get some in (for a small fee) or you do have a small fridge in most rooms, and the mercado (grocery store) isn't far.There is a friendly bar at the back and a very good thai themed restaurant providing lunch and dinners. I tried the pad thai and terriyaki chicken..both good and not dried out.
3 cheers for the Castillo Hotel!

  • Stayed July 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Castillo

Address: Avenida 9 y Calle 9, San Jose 10000, Costa Rica
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Hotel Style:
#7 Best Value Hotel in San Jose
Price Range (Based on Average Rates): $
Also Known As:
Hotel Castillo Costa Rica/San Jose

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