Despite the previous reviewers thoughts, I decided to stay at the Castillo.
And if a Hilton style experience is what ur after, then skip this hotel and many others in the San Jose area, unless you have a lot of room on your credit cards...this one was great value.
I had a room in the rear motel style unit last weekend (#17) then this weekend, (#4 and #3), and in each case the bed was comfortable, supportive, and clean...the showers were large, and with ample hot water, free shampoo too was a nice touch, the tvs, phone (free local calls) and security all functioned great. The front desk staff were very helpful, and I did enjoy the included breakfast of hard boiled eggs (huevos duro) gallo pinto, toast, fruits, and hot coffee. The best part was meeting and chatting with other visitors who had traveled throughout the country and trusted the Castillo to be their beginning and end points. There is free wifi throughout, and computer access in the reading lounge, as well, the hotel is very central and taxi rides were between $2 and $5 most times.
I will be very happy to return, and as the price was about $45US per nite..it was a great value. As to the lack of bottled water, the front desk will arrange to get some in (for a small fee) or you do have a small fridge in most rooms, and the mercado (grocery store) isn't far.There is a friendly bar at the back and a very good thai themed restaurant providing lunch and dinners. I tried the pad thai and terriyaki chicken..both good and not dried out.
3 cheers for the Castillo Hotel!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.