I have nothing bad to say about the hotel. For me it was in a perfect location and met all of my needs while visiting San Jose. Now the except part...When I checked in I needed to pay..used hotels.com for the booking. The next morning as I was walking through the lobby area I was stopped and was told there was a mistake made with my debit card. The gentleman that checked me in accidentally added one more digit. So instead of being charged roughly $180, I was charged $1800! I applaud the hotels quick actions in recognizing their mistake and bringing it to my attention right away the next morning. Even though the reversal took some time...about 9 business days. I was confident that I would get the credit back to my bank account. Even after this honest mistake I would definitely stay here again.
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- Also Known As:
- Hotel Plaza Real Costa Rica/San Jose