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“Great place, good service !” 5 of 5 stars
Review of Hotel Plaza Real

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Hotel Plaza Real
3.0 of 5 Hotel   |   La Uruca del BCR 200 sur 100 este, San Jose 379-4005, Costa Rica   |  
Hotel amenities
Ranked #26 of 85 hotels in San Jose
Burlington, Vermont
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Great place, good service !”
5 of 5 stars Reviewed September 18, 2013

The Plaza Real was a very good choice for us ! We stayed here for 2 nights and we really enjoyed everything about this place. The rooms were nice and clean and offered all the amenities you would need for a comfortable stay. Service was also very good, especially breakfast that had a great variety of fresh fruit and warm dishes. Overall we had a good experience and I would stay here again in the future !

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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43 people have reviewed this hotel

Traveler rating
    22
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Victoria, Canada
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
Reviews in 22 cities Reviews in 22 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 26, 2013

Our family began and ended a month long trip in Costa Rica at the Hotel Plaza Real. Our experience was that the location was safe, central to shopping, clean, and reasonably priced. We found the area around the hotel to be reasonably quiet and secure. Timely shuttle service to/from airport was available, with secure parking for our rental car and attentive staff.

Front desk staff were very responsive to our questions and requests, and breakfast was excellent with fresh fruit, coffee, cereal, eggs, sausage or ham, pancakes, and rice/beans available. Having breakfast beside the roof top patio was a highlight each morning.

The room was very well appointed with fridge, microwave, comfortable beds, television, and large bathroom/shower. Although we were travelling as a family and not on business, I noted excellent conference facilities and wifi. Our daughters felt very comfortable with the smiles and hospitality of the excellent hosts. Any requests we made such as for additional towels, pillows, or checking the wifi signal were responded to quickly and professionally.

For family or business travel, I would highly recommend this hotel based on our experience, and when we return to Costa Rica we intend to stay here again.

Room Tip: We stayed on the second floor and found these rooms to be excellent, with minimal street noise.
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 12, 2013

Pretty good hotel if you are staying for one or two nights. Front desk was very nice, interior very comfortable. Only complaints would be that it is a little far from the center of town and the bed is pretty hard, but otherwise very solid. Would recommend.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prescott, Arizona
Top Contributor
81 reviews 81 reviews
28 hotel reviews
Reviews in 27 cities Reviews in 27 cities
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed July 4, 2013

Hotel Plaza Real and Apartments is a nice boutique hotel. I booked it mainly because it offers a 2-bedroom, 2-bath “Senior Suite” that is less than the cost of two single rooms. Unfortunately, when I booked our stay there, I wasn’t aware that it’s located in a rather noisy industrial area some distance from downtown San Jose, with no close-by restaurants or attractions. However, the hotel is secured by a sturdy fence and electric gate, operated by the 24-hour desk clerk. That said, we were happy with the suite itself, which is really a functional apartment that includes a full kitchen (w/plates, pans, utensils, etc.), a dining area, sitting room, two TVs with cable, and two good-size bedrooms and baths. The suite appeared clean and well maintained, and the appliances all worked fine. Missing for me was a coffee maker. However, I carry single packets of instant coffee, allowing me to make coffee by using the microwave to heat water.

The included daily breakfast is very simple… toast, cereal, fresh fruit, coffee/tea, juice, and eggs cooked to order. The forth-floor breakfast room looks out onto a patio with deck chairs, offering a nice overview of the city. Overall, the staff was friendly and made an effort to be helpful. Wi-fi is free and available throughout the hotel. There is also an open computer station with internet on the third-floor. Although, while we were there, the printer was non-functional. Not a big deal, but it did preclude printing our return-flight boarding passes.

Tip: be aware ordering a large pepperoni pizza and 2-liter bottle of Coke from the nearby Pizza Hut, will cost you $26 USD, with hotel delivery… an exorbitant price, especially by Costa Rica standards. A better deal is having fried chicken delivered from the also nearby chicken restaurant. Two chicken sandwiches and fries, with 2-liter Coke cost us about $9 USD.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
APARTOTELPLAZAREAL, Gerente at Hotel Plaza Real, responded to this review, July 18, 2013
Google Translation
Estimado cliente, Nuestro Hotel esta ubicado propiamente en una zona residencial, el nombre del mismo es Residencial Robledal. Nuestra recomendación para próximos viajeros con sueño sensible, es hacer una solicitud especifica para elegir una habitación altamente silenciosa, nuestras habitaciones cuentan con un sistema insonoro; no obstante dependiendo de la cercanía o lejanía de las habitaciones con el exterior, varía el nivel de ruido.
Cerca del Hotel existen dos restaurantes de cocina tradicional típica costarricense a menos de dos cuadras, el restaurante Burger King a una cuadra, comida latinoamericana a cuatro cuadras, restaurantes de mariscos a cinco cuadras; entre otras opciones cercanas. En comida exprés tenemos varias opciones: Subway, Mc Donalds, Burger KIng, Pollos Campero; Spoons, Pizza Papagones, por lo hay variedad de opciones y consecuentemente variedad de precios a escoger.

El Hotel Plaza Real esta ubicado en un área estratégica, con fácil acceso a la ciudad, a centros comerciales, bancos, gasolineras y al aeropuerto.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed April 4, 2013

Excellent staff attention and cleaness of the rental apartments. Relatively closer to San Jose, aprox 20 minutes, affordable price for the service.
The best is the staff attention.
I highly recommend this hotel

Room Tip: New rooms at new construction side
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  • Stayed May 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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APARTOTELPLAZAREAL, Gerente at Hotel Plaza Real, responded to this review, April 5, 2013
Google Translation
Nos es placentero saber de su satisfacción en la recien estadia.
Agradecemos el tiempo que se tomo en retroalimentarnos con sus comentarios y opinion de nuestro servicio.
Comprobar una vez mas la fortaleza de nuestro servicio al cliente y el trato personalizado de nuestro equipo de trabajo.
Sus palabras nos impulsan a continuar en el proceso de continua general superación,
Gracias por haber estado con nosotros.
Saludos cordiales.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Dimas, California, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed March 14, 2013

The hotel may not be The Ritz, but it was nice and clean. Members of the staff are friendly, especially Arturo at the frontdesk and the van driver,Jorge.

One can walk to a good restaurant and, if you're inclined, to a casino. Cab fare to downtown San Jose is reasonable.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bournemouth
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 3, 2013

We had a pleasant overnight stay at the hotel, prior to a flight the following morning. The staff were very welcoming and helpful,including helping us order food. The room was very new and clean with a nice powerful shower. The only glitch we encountered was when we wanted to get what we thought was the free shuttle to the airport (the main criteria in our hotel search). Apparently the shuttle is free, picking you up from the airport, but not taking you to it. We explained that we'd already paid for a taxi from the airport the previous night and were assuming we could get a ride to the airport in the morning. We hadn't noticed this detail when booking, but in any event, the reception staff allowed us to get a free transfer. Would recommend as a good hotel for a flight in or out of San Jose, although it was further from the airport than we expected.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Plaza Real

Address: La Uruca del BCR 200 sur 100 este, San Jose 379-4005, Costa Rica
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#11 Romantic Hotel in San Jose
#23 Business Hotel in San Jose
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Plaza Real 3*
Reservation Options:
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Also Known As:
Hotel Plaza Real Costa Rica/San Jose

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