We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“disapointment” 2 of 5 stars
Review of Posada Del Museo

Save Saved
You added Posada Del Museo to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Posada Del Museo
Avda. 2 and C. 17, San Jose, Costa Rica   |  
Hotel amenities
Ranked #39 of 85 hotels in San Jose
Lyon, France
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“disapointment”
2 of 5 stars Reviewed March 9, 2011

the hotel Posada is well located next to the town center and seems to promise a peaceful and comfortable stay. but in reality it is a very noisy place, next the railway. the initial price is given without the tax, service is far from being friendly. Moreover despite our booking in advance we discovered upon our arrival, that we had been transferred across the road into a modern flat which had nothing in common with the nice colonial house of the advert. breakfast is included but very basec considering the price range. very expensive for what it is...

  • Stayed March 2011, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Posadadelmuseo, Gerente at Posada Del Museo, responded to this review, September 5, 2011
We always appreciate comments either positive or negative, they are a means to improve . 0ur goal is to provide an excellent service and this is a must when hiring employees.Fortunately we can say we have a great staff., always kind and helpful. . This is why I am surprised to hear that the staff was not friendly.

We are sorry about the misunderstanding with the taxes, our web page clearly says that the 13% of Costa Rican taxes is not included on the rate. Regarding breakfast, it is a continental breakfast so it includes fruit, cheese, toasts, butter, marmalade , juice,and either tea, coffee or hot chocolate .

I can only apologize once again because we had to give you a room across the street. Unfortunately the day of your stay we had a guest on the hotel who got sick and was forced to stay two extra nights with us .We had no more rooms in the house . Because of his condition we decided to give you another room instead of moving the sick person. Room which is not on the main building but as comfortable and as well equipped as any other room on the hotel .

Again I am truly sorry for any inconvenience that we may have caused you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

37 people have reviewed this hotel

Traveler rating
    11
    18
    3
    2
    3
See reviews for
3
18
6
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Bryan, Texas
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 16, 2010

This hotel is in a great location in San Jose (eat at Nuestra Tierra down the block!). The staff is very friendly and helpful. The rooms are roomy and have a private bath. I would agree with other travelers...location a tad noisy. My only complaint is that we were put in the room right behind the front desk and the walls are THIN. Listened to the staff and the phone late into the night. Ask for a room upstairs, is my only suggestion.

  • Stayed June 2010, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 7, 2010

Let's start with saying this hotel provided us with excellent service, very helpful and kind and gave good restaurant suggestions. Our Tortuguero trip was suddenly cancelled, and late at night they helped us to book a new tour.

The room was very spacious, clean and they have their own driver who can pick you up at the airport. We loved the homemade cakes and quiches from the Posado Cafe, where you have also the included breakfast. The free Wifi in the rooms worked also good.

Our room was in the front of the hotel, so no 'quiet pedestrain area' for us. A busy road and ofcourse the train. We noticed the train from 6 am till around 10 pm, several trains in an hour. The hotel doesn't have insulated glazing so you hear that train very well. The noice of the train isn't that bad, but the honking of the train is. Because the traintrack runs on streetlevel, it has to honk a lot. So you here it coming towards you from a distance.

I would recommend this hotel because of the service, nice people, and good rooms but the train is a pity.

  • Stayed January 2010, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
boston
1 review
5 of 5 stars Reviewed October 7, 2009

The hotel staff is wonderful. The owners are always around and the wife, Sylvia speaks
perfect english.
The hotel is beautifully furnished. And my room large and had huge windows.
The location is far enough away from the center of downtown San Jose-but close enough to walk to the casnios, museums, parks and shopping.
There is a train that went right by the hotel-but this added to the charm. It only operates during the day.
There is no smoking at the hotel-and I smoke.
I would stay there again.

  • Stayed October 2009, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 2, 2009

We recently stayed 4 nights in this hotel, at the start of a 6 week trip around Costa Rica. We looked around quite a few hotels in San Jose and were definite we chose the best one! This hotel should be much higher up the list than it is! We stayed in Mariposa, the big room at the back of the hotel, much quieter than the Magnolia room, so I would recommend it. Yes, there is still some noise, but this is a city, not the middle of the jungle!!! We were treated so well by all the staff, who were very helpful, and extremely friendly to our 3 year old daughter. The hotel building dates from 1928, is a beautiful old house with delightful architectural features, it really has lots of character which we loved. The cafe next door was a nice place for breakfast (included), although it was a little pricey for dinner. The hotel is set on a pedestrian street in a lovely area of the city, and just across the road from the museum. I would recommend this hotel highly and would definitely stay there again! Thanks for a great stay.

  • Stayed July 2009, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, IL
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 8, 2009

If you are looking for a luxury hotel or the conformity of a chain hotel (where you could just as easily be in Cleveland as Costa Rica), then this is not your place. This hotel is clean, charming and reasonably-priced. My fiance and I don't spend a lot of time in any hotel when we're traveling, we prefer to be out doing activities and mainly want a clean, safe place to sleep, shower, and relax a bit during our brief downtimes. That's why this hotel was perfect for us. We stayed twice: the first two days and final two days of our vacation.

We were a short walk from the city center and the museums, as well as several good restaurants; exactly what we wanted. And we received excellent assistance coordinating and booking the day trips we wanted to make to areas surrounding the city of San Jose.

  • Stayed July 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 1, 2009

Our group stayed in the Magnolia room. It was very roomy! It was very nice! The shower did not have hot water and it is next to a big window, but the window is frosted. The staff was helpful. There is an office with 1 computer. The breakfast was small (tea, orange juice, fruit, toast). We did not notice the train pass by (Saturday, Sunday) but noticed it on Monday morning. There is a small grocery store about 2 blocks away and the center is about a few blocks away. I'd stay there again.

  • Stayed June 2009, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Posada Del Museo? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Posada Del Museo

Also Known As:
Posada Del Museo San Jose
Posada Del Museo Costa Rica/San Jose
Address: Avda. 2 and C. 17, San Jose, Costa Rica
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #39 of 85 hotels in San Jose
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
``where you will feel at home´´ Warmth, charm and a personalized service. La Posada del Museo is a 1928 Victorian style wooden building that has been restored to offer its guest great comfort. Located in the historical and cultural district of San Jose, on a palm-lined boulevard, within walking distance to touristic points of interest: museums, theaters, parks, monuments, shops and cinemas. All our rooms are equally well equiped. The hotel offers 24 hour wi-fi service, a computer available for guests at the reception, cable tv private parking, You can also visit our ''Cafe de la Posada'', an Argentinian-European cafe-restaurant, with an outdoor terrace overlooking the boulevard; Making it the perfect location for people to experience the lovely climate of San Jose while enjoying one of our delicious specialties. Rotating art exhibitions take place every month at the cafe. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with HostelBookers so you can book your Posada Del Museo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Posada Del Museo, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.