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“Nice place, great people!” 5 of 5 stars
Review of Autentico Hotel

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Autentico Hotel
3.0 of 5 Hotel   |   Ave 5 and 7, calle 40 | Sabana Este, San Jose 10108, Costa Rica   |  
Hotel amenities
Ranked #42 of 86 Hotels in San Jose
Flamingo Beach, Costa Rica
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Nice place, great people!”
5 of 5 stars Reviewed September 25, 2013

I have stayed there many times... never having a bad night. Lillina & Jami, the gals at the front desk have always treated me special and made my room very comfortable for me, with extra pillows!!! The restaurant gives great service and it is a very comfortable place to be --- out at pool side.

James cambridge

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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170 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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English first
Nottingham, United Kingdom
Level Contributor
66 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed September 10, 2013

We stayed in July twice for one night each time, at the start and conclusion of a week long G Adventures trip around Costa Rica.

The hotel is about 20 minutes drive from the airport. It looks like it's being refurbished, as the bedrooms we had both looked a little tired; the restaurant area looks more modern.

It was clean and not too noisy. It has pool in the garden that seemed clean and ok. The staff were fine at reception and in the bar.

The area seems ok; we found a bar (think it was called Central Bar (out of main door turn left about 3 blocks up the hill - you can't miss it)) and had a couple of drinks and a quick snack there on both nights. That was a decent place with friendly staff.

A further walk straight down a busy road takes you down town. We walked in but I don't think San Jose is a place you would want to spend too many days in. Not much to do of note.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
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York, United Kingdom
2 reviews
5 of 5 stars Reviewed August 22, 2013

We stayed here as part of our holiday with Gadventures - Five minutes before we were due to leave 03.15 I accidentally dropped my earring down the sink - it was valuable both sentimentally and money wise. The help we received from the staff was fantastic both in retrieving it and sending it on to the UK.
The hotel is basic but clean, the food is good but the staff very helpful and friendly especially Jorges and Jerry.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed August 21, 2013

The hotel was part of our holiday via GAdventures. To cut a long story, we ended up back in SJ for an extended period after our tour. As for the hotel - the Ritz it ain't but it functions perfectly well. The rooms are clean. The pool is clean. The gardens are well kept. The restaurant & bar are fine. And, most importantly, the hotel staff are lovely and couldn't have been more helpful.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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Dublin, Ireland
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 10, 2013

I stayed a total of 3 nights in this hotel, two at the beginning of my round trip of Costa Rica and one at the end. It is a 20 min drive from the airport which makes it a great spot if you just need a layover spot. It is a basic, clean, friendly hotel and you get what you pay for. The entrance and lobby have been done up recently and has quite appeasing modern decor. The staff are lovely and friendly. I stayed in the older rooms that have quite dated decor. In saying that the room was a good size and clean. It had a tv, ac, coffee making facilities. Bathroom was spacious, clean and shower always had hot water. However my room was on the ground floor at the front of the hotel and the noise of the traffic was disconcerting, ear plugs were a must. The pool was lovely and clean, fresh in July! The restaurant was nice, nice ambience with a good selection on the menu. Breakfast is buffet style and as of July '13, $7, usual selection, rice, beans, eggs, bacon, fruit, cereal, toast. On my last night in San Jose I did get a more internal room which was far quieter, again one of the older ones and only had to content with a seminar background noise until 7pm. I would recommend this hotel but only as a layover. It's location within San Jose is pretty far out for been on foot. There is a supermarket two blocks away and a few restaurants near by.

Room Tip: Request the new rooms if possible and if not, request a room that is not located in the front of the...
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  • Stayed July 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Niagara Falls, ON
Level Contributor
65 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
3 of 5 stars Reviewed July 23, 2013

We stayed at this hotel at the start/end of our trip so I'll split the review in 2.

To start - this place doesn't look like a hotel. It is undergoing a name change (Hotel Autentico) so we thought we were being dropped at the wrong place. In a not very nice area. Nice to have a pool/courtyard but very few lounge chairs. Free internet in lobby but have to stand at front desk to use and have NO privacy. Front desk staff helpful.

FIRST NIGHT - We were upgraded to the newer rooms. It was flat out gorgeous with beautiful modern décor. LOVED the design. The bad? No a/c or fan so we roasted at night, and there are sheers covering the window so at night - the streetlight shone directly onto the bed so we had to sleep with our heads at the foot of the bed. Terrible sleep!

LAST NIGHT - We had high expectations of our room for our last night... but got the "regular" rooms. UGH! Tiny crowded room with 3 single beds, which were saggy & brutally uncomfortable. They had no fitted sheets, just top sheets for the base so I woke in the night to find myself sleeping on the exposed mattress - gross! No a/c or fan AGAIN... and windows wouldn't open. The art décor was Egyptian? huh? The hall noise was awful - woken up to people checking out at 5am. The good? Best shower we had all week.

Room Tip: Get the upgrade! But make sure you have a fan or a/c and the streetlight isn't in front of your...
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  • Stayed July 2013, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 2, 2013

We stayed at the hotel for a couple of days for a seminar. The hotel property was nice and they keep the grounds manicured. The room we had was adequate, with ac and a decent shower. The breakfast was very good with a large selection of fruit, eggs, cereal, bread, orange juice and coffee...of course, rice & beans too!

The location was good for us with it's proximity to the main street and the large park that is close by. There is also a super market and ATM about a block away. The bed was a little soft for our liking, but other than that, everything was fine. The people were all very courteous and helpful.

Room Tip: we liked the room on the 2nd floor overlooking the courtyard.
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  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Autentico Hotel

Address: Ave 5 and 7, calle 40 | Sabana Este, San Jose 10108, Costa Rica
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #42 of 86 Hotels in San Jose
Price Range (Based on Average Rates): $
Hotel Class:3 star — Autentico Hotel 3*
Number of rooms: 80
Official Description (provided by the hotel):
Authentic Hotel offers guests the experience of an oriented values and customs of the Costa Rican people personalized service. With a total of 80 rooms, guests have a wide variety of facilities to meet their different needs. Considering the needs of our guests the authentic Hotel, offers pool areas, restaurant and parking. Authentic Hotel is a destination city, with a family atmosphere that highlights the charisma of Costa Rica ... more   less 
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Also Known As:
Autentico Hotel Costa Rica/San Jose

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