When we pulled up to the Cocoon Hotel we were very worried that the inside would match the outside - it's in a rowdier part of town. Thankfully we were pleasantly surprised, as it was very nice on the inside.
The staff was very nice, and the room was fairly clean. However, because we were in a room that faced the street it was pretty loud. Additionally there was no air conditioning (just an overhead fan) so be forewarned if you need to have a cool room to sleep.
I personally will never stay in San Jose again, but it really had nothing to do with the hotel, I just couldn't get my bearings and it was quite a bit rowdier than I expected it to be.
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