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Cocoon Hotel: Traveler Reviews

Calle Central, Avenida 9, San Jose 1000, Costa Rica
Hotel amenities
Cocoon Hotel
Ranked #36 of 87 hotels in San Jose
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50 reviews from our community

    Trip type
Traveler rating
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    18
    7
    3
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Date Rating
Los Angeles, California
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“Good Value Hotel”
4 of 5 stars Reviewed March 8, 2013

As other reviewers have said, it's a little bit out of the way, but a good value hotel: room is nicely furnished, albeit the overhead lighting is a bit dark, lobby is very handsome, helpful staff and excellent breakfast. Personally, we didn't feel unsafe in this neighborhood.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Nu2Thailand about Cocoon Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ximena G, Manager at Cocoon Hotel, responded to this review
March 20, 2013
Dear Nu2thailand.

Thank you very much for your review.
We are glad you had a good time in Cocoon. We are working really hard on security so people can feel more save and for your comments we can see that all the things the town and ourselves are doing is working.
We appreciate your comment about the light. We are going to work on that and see what we can do ir order to put a light that give ours guests more light inside the room.

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Great value hotel within walking distance from Terminal de Caribe”
4 of 5 stars Reviewed March 1, 2013

This is a good clean hotel in a bit of an unsafe area but all of San Jose is unsafe after dark!!
Taxis from the main shopping/bar/eating areas are only a couple of dollars. The staff were very helpful and pleasant. Breakfast was pretty good fresh fruits,yougurt,honey etc as well as eggs and gallo pintos. Fresh juice,coffee,teas were also available. The room had a large flat screen cable TV and the hot water in the bathroom was a joy after many cold showers. Overall a very pleasant place at a budget price.
It is a totally non-smoking hotel.
There is a large parking lot at the rear..

Room Tip: Choose a room at the front.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask 10_17_08 about Cocoon Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ximena G, General Manager at Cocoon Hotel, responded to this review
March 20, 2013
Dear 10_17_08

Thank you very much for your comment.

I am really happy you enjoyed your stay with us. All of your good comments will be passed to my staff, so they would know all the amazing things you said.
Hope to see you soon on your way back again to Costa Rica.

regards,
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Dublin
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 19 cities Reviews in 19 cities
155 helpful votes 155 helpful votes
“Central, Clean, Comfortable”
4 of 5 stars Reviewed February 25, 2013

Stayed here on way in and way out of Costa Rica, its centrally located so that you can walk in to the Centre in 5 minutes (although many advise against it given the neighbourhoods close by), it is also close to many of the main bus terminals for those 'bussing' it around Costa Rica (which I can highly recommend). The hotel staff were most helpful and friendly, the breakfast very good, the rooms and common areas clean and the price is quite reasonable given that some hotels in San Jose are quite expensive.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Enough about Cocoon Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
82 reviews 82 reviews
69 hotel reviews
Reviews in 64 cities Reviews in 64 cities
44 helpful votes 44 helpful votes
“Good value for money, a bit out of town”
4 of 5 stars Reviewed February 17, 2013

I stayed at Cocoon Hotel for one night after arriving in Costa rica and before heading on to tour the country. I booked it based on the price and ratings. It was excellent value for money. I got a nice room on the top floor with a big double bed, not much of a view though, just facing a tiny inner courtyard. The decor is simplistic, but modern. There was a fan, flatscreen TV and safe in the room, so there not being a secure latch at the room door didn't bother me. I felt perfectly safe. Wifi only worked in the lobby, unfortunately. The lobby is very welcoming, large and comfortable. There is a small bar where they serve breakfast (included in room rate, yet basic - a small yoghurt pot, some granola, a few pieces of fruit and two pieces of toast). The airport shuttle was 35 US dollars and very reliable. I did not go into town, but it seems to be a bit off the city centre. Not sure how you'd get there. All in all, I really liked the hotel for what I paid!

  • Stayed February 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask dulin38 about Cocoon Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati, Ohio
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
“Nice Basic Stay In Down Town San Jose”
3 of 5 stars Reviewed February 8, 2013

Hotel was nice and clean for a basic night stay before heading out in Costa Rica. It was in downtown. It really stands out because the rest of the area does not look anything like this. Old metal "shanty buildings" everywhere. Not a chance I would walk anywhere at night!
The only parking was behind building where I wasn't sure if I would ever see our car again.

That being said, The staff was very nice. Breakfast was included and was good and plentiful.
The hotel was a good value with no thrills.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Keith S about Cocoon Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cocoon Hotel

Also Known As:
Cocoon Hotel Costa Rica/San Jose
Address: Calle Central, Avenida 9, San Jose 1000, Costa Rica
Region: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Bar/Lounge Free Breakfast Free High-Speed Internet Wheelchair access
Hotel Style:
#7 Family Hotels in San Jose
Price Range: $
Official Description (provided by the hotel):
Located in the heart of San Jose, Cocoon Hotel comprises a unique experience of relaxation and comfort in a pleasant atmosphere. Our guests enjoy a combination of exceptional service, good price and quality facilities. It is a great place for business trips, or a quick stay to see everything the city has to offer before exploring the country. Cocoon Hotel is located walking distance from the most important sites in San Jose, such as The National Museum (6 min.), The National Theater (3 min.) and The Pre-Columbian Gold Museum (4 min.); also very close to the major bus stations of San Jose. ... more   less 
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