We had reservations at the La Sabana Hotel for December 12, but that was the day of the annual Christmas Parade and Festival. The police blocked off ALL roads leading into the festival area which included the streets around the hotel, and when we arrived by car in San Jose we were turned away by the police at every turn from reaching the hotel or even getting close and walking in with our luggage. We were stopped many kilometers away. So we returned our rental car and our driver talked to the hotel on how to get there since the normal routes were closed. In summary, the hotel rep simply lied to us on how to get there because we already knew it was impossible. Then the hotel rep told us that if we didn't show up we would be charged anyway for the room! Sure enough, the charge has appeared on the credit card bill. But this is bad public relations on the part of the La Sabana Hotel because they knew we couldn't get to the hotel, not through any fault of our own, but because of the police blockades! We had stayed there before, and liked the hotel, but these hotel actions and attitudes have really turned us off from ever staying there again or recommending these rip-off artists!
- Also Known As:
- Apartotel La Sabana Hotel San Jose
- Apartotel La Sabana San Jose
- Apartotel La Sabana Costa Rica/San Jose
- Official Description (provided by the hotel):
- Apartotel La Sabana is the perfect mix between an apartment and a hotel.Our fully serviced apartments are the ideal lodging with the comfort of home yet with all the benefits of a hotel, such as room service, front desk services, private parking, laundry, safe deposit box, breakfast and more.We have very competitive rates, specially for long-stay trips either for a single corporate business traveler, for family groups or groups of friends.Enjoy all the privacy that you need with great independence in a friendly environment. ... more less
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