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“Avoid the Harry Potter Room Under the Stairs” 4 of 5 stars
Review of Kaps Place

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Kaps Place
2.0 of 5 Bed and Breakfast   |   Street 19, Between Avenues 11 & 13, #1142 | De Emergencias del Calderón Guardia 250 metros norte, Barrio Aranjuez, San Jose 1000, Costa Rica   |  
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Hotel amenities
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10% off room rate
Ranked #5 of 56 San Jose B&B and Inns
Certificate of Excellence 2014
Barcelona, Spain
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 14 cities Reviews in 14 cities
25 helpful votes 25 helpful votes
“Avoid the Harry Potter Room Under the Stairs”
4 of 5 stars Reviewed July 19, 2014

I stayed here for a few nights in July. The hotel placed me in a room called "Chalet 2." It's a (very) tiny room under the stairs. I didn't have room to open my suitcase - I had to place it on the bed to open it. No windows, though an attached bathroom does have a window at head level. The door of the room opens to the kitchen where breakfast is prepared and served in the morning. If you're a light sleeper, the food prep noises and early diners will wake you in the morning. Based on the room alone, I would give this place maybe 2 stars.

The rest of the hotel is nice. Free wifi throughout. There is a kitchen area where breakfast is served. Just beyond this is a sitting area with a small fountain and another kitchen area where you may prepare meals. Other areas in the hotel have a tv, pool table and ping pong table, computers for internet access, and a small bookshelf with a few novels and travel guides for Costa Rica. Staff were friendly, especially those who worked during the day (the lady on night shift was overly strict). I'd definitely recommend this place, but stay away from Chalet 2.

Room Tip: Stay away from chalet 2 and chalet 1 at all costs. They are too tiny and have no windows.
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  • Stayed July 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karolinabv, Director General at Kaps Place, responded to this review, July 24, 2014
Dear Guest: We much appreciate your kind words about our Hotel and services.
I am sorry that you had a bad experience with your room, but we always show the rooms first before our guests make the decision to stay or not, and we also explain everything in the check in. The room Chalet # 2 is the last room we offer, because is the smallest and a little noisy in the morning with breakfast preparation, but has a private bathroom and a cheap price, unfortunately for you, we're been very busy and during the days of your stay that was the only room available.
We hope you will be able to repeat your visit to Costa Rica and Kaps Place Hotel B&B in the near future. Pura Vida!
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243 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Phoenix, Arizona
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed July 12, 2014

Kap's Place was truly a delight. It's easy to see why it has earned a Trip Advisor Certificate of Excellence. The staff was friendly, knowledgeable, and helpful. My room and bathroom was very clean. (There was a towel folded into the shape of a heart on my bed.) Even though my room was located under a stairway near an exit door across from the kitchen, I was not disturbed because they stick to the quiet hours. I can't figure out how they managed to cook breakfast without waking me! Oh, speaking of breakfast, it was most delicious. There was pinto gallo, local cheese, eggs and ham, cereals, bread, jam, fresh fruit, juice, and pastries. The major bonus was free wifi IN MY ROOM! With all of the above, plus the tea/coffee station, free 5-minute international phone calls, phone in room, piped music, and tour/transportation arrangements, you have the amenities of a full-service hotel.

  • Stayed July 2014, traveled solo
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karolinabv, Director General at Kaps Place, responded to this review, July 24, 2014
Dear Guest: We much appreciate your kind words about our Hotel and services. Thank you so much for considering Kaps Place as a "Seal of Excellence”. We hope you will be able to repeat your visit to Costa Rica and Kaps Place Hotel B&B in the near future. Te esperamos! Muchas gracias! Pura Vida!
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San Jose, Costa Rica
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 29, 2014

I cannot say enough good things about Kaps Place. All of the people who worked there while I was staying there would go out of their way to be helpful and to provide top service. The place is colorful, clean and comfortable. I enjoy staying in traditional neighborhoods when I travel and this is located in such a community. All of the people I met who lived or worked around Kaps Place were friendly and made the stay there even better. From coffee shops to barbers to restaurants everyone who waited on me enjoyed struggling with our language difference.

Kaps is within walking distance of some superb restaurants on Calle 23. Olio's and El Patio were two that I visited and enjoyed great meals.

Whenever I visit San Jose I will always stay at Kaps. I

Room Tip: I am sure that the Karolina and the staff will help you find the best room for you.
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  • Stayed May 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karolinabv, General Manager at Kaps Place, responded to this review, June 5, 2014
Dear Steve,

Thank you very much for your review. We are very proud of meeting your needs in an efficient and warmth way. We will continue working hard.

We hope you come back to Costa Rica and Kaps Place in the very near future.

Wish you always the best!!! Pura Vida!!!

Karolina
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Phoenix, Arizona
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 25, 2014

My adult son and I spent a week at Kap's Place. If you are looking for a ultra modern fancy 5 star motel, this is not for you. If you want a taste of life in Costa Rica, wonderful service, and as friendly a staff as possible, Kap's Place is for you. The rooms and bathrooms were immaculate, all staff members greeted you and were extremely helpful in providing information, and our staff was wonderful. I highly recommend staying here to anyone interested in enjoying the local culture and at the same time being comfortable and secure.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karolinabv, General Manager at Kaps Place, responded to this review, June 5, 2014
Dear John,
Thank you so much for taken time to make a review of us.
We were very happy to meet you and your son. For us is very important to know that you have had a pleasant stay with us. Kaps Place is a safe, quiet & family guesthouse with 30 cute rooms and a peaceful atmosphere.
I look forward to having you again soon!!!
Warm regards!
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Senior Contributor
39 reviews 39 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed May 14, 2014

We stayed at Kaps on our last night in Costa Rica. Our intended hotel was booked, we arrived very late, and Kaps had a vacancy at a great rate.
I cannot say enough regarding the hospitality. Our flight was early... so the owner packed us a nice little meal to go. Unfortunately... we were unable to eat breakfast there.
The atmosphere of the place is great with plenty of sitting and common area spaces inside the hotel.
This hotel wasnt the highlight hotels of our trip... but fairly close. I just wish we had a chance to spend more time there. It will make a great chill spot between adventures in San Jose.

Stayed June 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karolinabv, Director General at Kaps Place, responded to this review, May 16, 2014
Dear Customer: For us it is a pleasure to know that you felt welcomed and well attended by our staff. We love your words “Dont let the exterior fool you... inside is a treasure” thank you very much for taking the time to make the review. We hope to have you as our guest in the very near future and be part of you new adventure in Costa Rica.
PURA VIDA!!! Muchas gracias!!!
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London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed May 4, 2014

Kap's Place is a lovely, clean, friendly hostel which is great value for money. We stayed several times during our month in Costa Rica and would highly recommend it. Our 2 year old son became ill during our first stay and staff at Kap's Place went out of their way to help us find the best medical care for him in San Jose. They were also really accommodating when we needed to extend our stay while he was in hospital, as well as being extremely helpful with local advice, recommendations etc. They also let us store some luggage there while we explored the rest of Costa Rica. The hostel itself is great, with lovely garden and communal areas and gorgeous breakfast included in the price! Great choice for your stay in San Jose.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karolinabv, Director General at Kaps Place, responded to this review, May 16, 2014
Dear customer: It is so pleasant to know that we meet your lodging expectations.
Thank for enjoying our efforts for providing the best welcoming feeling through our customer service, common areas and our special breakfast buffet.
We look forward to have you and your family as our guests in the near future.
Muchas gracias por escogernos durante su estadía en San José!!! Pura Vida!!!
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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 21, 2014

What a great experience it was to stay at Kap's place! It was very cosy and inviting. There are many meetup places between the rooms and we met many new friends. The place is a short walk from city center. The staff was very nice and helpful. The breakfast was great. There is also a well equipped kitchen. We highly recommend this place!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karolina B, Director General at Kaps Place, responded to this review, April 23, 2014
Dear guest: For all of us is very satisfactory knowing that all the services provided by Hotel Kaps Place were much appreciated by you. Thank you for “highly” recommending us. We will work with enthusiasm for merit your kind words. Pura Vida! Muchas gracias!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kaps Place

Address: Street 19, Between Avenues 11 & 13, #1142 | De Emergencias del Calderón Guardia 250 metros norte, Barrio Aranjuez, San Jose 1000, Costa Rica
Phone Number:
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #5 of 56 B&Bs / Inns in San Jose
Price Range (Based on Average Rates): $
Hotel Class:2 star — Kaps Place 2*
Number of rooms: 32
Official Description (provided by the hotel):
An authentic Costa Rican family will host and meet your needs providing accommodation, travel agency & personalized services (Spanish lessons, Waxing/Massages, Post Surgery Care & meals). A clean, safe, colorful & comfortable setting w/kitchens, 1st class beds, safety boxes, cable TV, hot water. Complimentary: breakfast, tea, coffee, WiFi, internet access, luggage storage & VOIP calls to @60 countries. Walk to: downtown, Gold, Jade & National Museums, National Theater, Plaza de la Cultura, Bolivar Zoo & Central Market. No sexual tourism. ... more   less 
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Also Known As:
Kap`s Place Hotel San Jose
Kaps Place San Jose
Kaps Place Hotel San Jose
Kaps Place Costa Rica/San Jose

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