It was definitely the place to stay in San Jose: clean, relaxing, friendly atmosphere and very (VERY) helpful staff.
I didn’t have much time to plan my weekend in Costa Rica (following very busy 10 days- business trip, which ended in Costa Rica). Karolina (owner) was very helpful with booking the two 1-day tours I went on over that weekend. In particular, there was one tour where the booking agency was trying to charge a higher price and Karolina stepped in and managed to get the price that was originally agreed on (lower price). I did experience the personalized customer service they mention in the website.
Another thing I really liked was that they have details that make you feel very well taken care of, as an example: The breakfast is included in the price. I stayed 3 nights, but unfortunately I could only have breakfast one day (the second day the tour started at 6.20am and the thirds day I was leaving Costa Rica, taxi picking me up at 4.45am). Karolina provided me with a “packed breakfast” for the journey (included fruit, biscuits and juice). Not many hotels that have the breakfast included in their price (if any!) allow for this small but memorable gesture.
Also, the mattress was very comfortable,... Great sleep for 3 nights :-)
Overall, it was a great stay. I am definitely visiting them again next time I am in Costa Rica.