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“Great place” 5 of 5 stars
Review of Hotel Dunn Inn

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Hotel Dunn Inn
3.0 of 5 Hotel   |   Calle 5, Avenida 11 | Historical Barrio Amon, San Jose 1000, Costa Rica   |  
Hotel amenities
Ranked #11 of 86 Hotels in San Jose
Westlake Village, California
1 review
“Great place”
5 of 5 stars Reviewed November 4, 2012

Hotel Dunn Inn is by far the best place in town. It is in a prime spot for for any needs. My friends and I were treated in very high class. The service and people were exceptional. I would recommend this place highly if your planing on staying in the area and I will definitely stay here again when returning to San Jose Costa Rica.

Room Tip: Newly remodeled suites and well worth the price.
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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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226 reviews from our community

Traveler rating
    136
    47
    32
    7
    4
See reviews for
7
43
82
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Westlake Village, California
1 review
5 of 5 stars Reviewed October 22, 2012

The Hotel Dunn Inn treated my girlfriend and I like one of their family. Almost all hotel staff speak fluent English and were very accomodating. The food at Hotel Dunn Inn was exceptional (which I have heard is rare in Costa Rica). The menu offers many choices for breakfast, lunch and dinner. We stayed in one of the newly remodeled suites which we would highly recommend as an upgrade. The hotel is very close to the main city streets, attractions and entertainment.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 17, 2012

Great value hotel, rooms are basic however the customer service is great!! We were given a free upgrade on arrival and the Sports Bar next door is a bonus as there isn't an overwhelming amount to do/see in San Jose.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Prairie, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 12, 2012

For the price of the rooms and location of the hotei Dunn inn is the best.the staff and management is very attentive to the quest.i was really impressed with guy and his knowledge.the security was top notch and the massage therapist was the bomb!! i have stayed at 5 star hotels but this was the best experience i have had at a lower rating hotel.the rooms were very clean and cozy. i take my hat off to the chef the food was excellent and fresh.the bartenders were very knowledgeable of the thousands of drinks out there.overall i will stay again on my next visit to costa rica which is very soon.

Room Tip: don't waste your money any where else!!!
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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John G, General Manager at Hotel Dunn Inn, responded to this review, November 26, 2012
Dear Mr. Daryl,

Accept our sincere thanks for choosing to stay in this true getaway in this part of the world.

As you rightly captured the Hotel with its ambiance does provide you the feel of escape from the hustle and bustle. Happy to read that, you found your experience with us pleasant.

Thank you for taking time to post this review and we sincerely look forward to the opportunity to welcome you to the Hotel very soon.

Warm regards,
John G.
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Portland, Oregon
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 8, 2012

A brief visit to the sights of San Jose (not much to see) (tongue in cheek) was enhanced by this charming little hotel. Safe, friendly, cosy and affordable. We will always stay here when we return. The hotel Manager, Guy went out of his way to introduce himself, Susanna the bartender --so friendly, remembering our names the next day! World class massage. for $40.

This is the place to stay in town. No others, Thanks staff for your friendly service.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John G, General Manager at Hotel Dunn Inn, responded to this review, November 26, 2012
Dear Guest,

I was pleased to note that you enjoyed your recent stay at Hotel Dunn Inn. It will be a delight to share your feedback with the team as I know they will be encouraged by it.

It gives us great joy to read positive reviews as it gives us the opportunity to truly monitor our standards and service, which in turn helps to enrich the experience of our customers.

We hope to welcome you back to our Hotel when you are planning your next visit Costa Rica.

Best Regards.
John G.
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Santa Monica, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 5, 2012

I have to say that Dunn Hotel was an ideal place for me to stay while in CR. The hotel was quiet, secluded, clean and had a warm and inviting ambience. The rooms vary quite a bit like any place but the selection was wide and pricing more than fair.

What really made my stay there was the American manager Guy. A bright and engaging person who provided a wealth of information and insight regarding CR. In short, he made my trip. His personality, easy going nature and, especially, his generosity with his time and energy was tremendous. I never have experienced such personalized and caring service in a hotel before. Guy is the man you want to meet at the Hotel Dunn - trust me on this....

Overall, I cannot recommend the place more highly- also, the French General Manager was very kind and accommodating as well. Service is key for any hotel and Hotel Dunn has the best I heave ever had the pleasure of experiencing. Don't look further - stay there and have a wonderful time!!

  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John G, General Manager at Hotel Dunn Inn, responded to this review, November 26, 2012
Dear Brad,

Thank you sincerely for taking the time to share your comments. And thank you for recognizing Mr. Guy Grand - we are so glad you had a chance to experience his excellent guest service. He is one of "the best at the Hotel."

We welcome you back anytime!

John G.
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Heredia, Costa Rica
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 3, 2012

For my money, this is probably the best place to say in the urban areas of Costa Rica, and it's half the price of places with known brand names on them (Sleep Inn, Holiday Inn, etc). I've never paid more than $60 a night. Someone mentioned getting a bad room in a noisy spot. Yes, that can happen, but knowing the staff and planning ahead can help with this. I once had a room right below some construction (drilling). Awful! But after one bad night, they put me on the second story overlooking the street, and it was very pleasant and quiet. The restaurant is excellent, with local food; and if you're alone and would rather dine in your room, the prices for room service are regular menu prices. If you like to play blackjack, the casinos are nearby, only about a $1.50 taxi ride away. The staff if fluent in English if you need it. I've stayed in places where they recognize that (immediately!) that I'm not a native speaker of Spanish, and shift to an English that is incomprensible -- so I'd rather they use Spanish. That's not a problem at The Dunn Inn. In either language, there's no confusion. The hotel's website will give you the history of this house-like structure with about 25 rooms of various sizes. They make you feel at home. They have a safe in the rooms and a small refrigerator as opposed to a mini-bar.

Room Tip: Talk to the manager, and try to avoid the first floor, though the first floor is not always a bad ch...
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  • Stayed July 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John G, General Manager at Hotel Dunn Inn, responded to this review, November 26, 2012
Dear Mr. Gladstone,

We would like to thank you, for taking the time to write your review in tripadvisor.com. We are delighted to distribute them to all associates who will be inspired to continue working on quality and service standards.

Thank you and look forward to welcome you back to San Jose, Costa Rica.

John G.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Dunn Inn

Address: Calle 5, Avenida 11 | Historical Barrio Amon, San Jose 1000, Costa Rica
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Business Hotel in San Jose
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Dunn Inn 3*
Number of rooms: 28
Official Description (provided by the hotel):
We are proud to let you know that we also speak fluent English, French, Portuguese, Italian and German. We are happy to help you while in San Jose, Costa Rica, if you don't speak Spanish or in case you want to feel more at home.This charming 1929 mansion is known for providing exceptionally friendly service and is a favorite among many locals. From the moment you arrive you will experience firsthand the warmth of Costa Rican hospitality and enjoy the benefits of a full service hotel with excellent value. The New Standard for San Jose Costa Rica Hotels...The 28 guests rooms are attractively decorated with warm, rich woods, original brick, hand-painted native artwork, colorful quilts, and have indigenous BriBri Indian names. All are equipped with quality linens, cable television with over 60 channels in English and Spanish, mini bar, direct telephone service, ceiling fan, private bath, clock radio, hairdryer, fresh flowers, local information and a free map of Costa Rica. The hotel has wireless internet in all rooms, two Internet stations, parking, 24-hour security, car rental and tourist information, laundry service, business services, safe deposit boxes, room service, and an onsite barbershop. The hotel offers complementary services of tea and coffee 24 hours a day and a late 1pm check out. You will also enjoy breakfast, lunch and / or dinner in the beautiful tropical restaurant and Tropix bar that is truly an oasis in the city; brimming with bromeliads, ferns, orchids and other tropical plants. The daily happy hour from 4pm - 6pm is sure to provide fun and interesting conversation. New to our long list of services is free in-house medical emergency assistance and reasonable medical insurance.Every effort is made to ensure an enjoyable visit and every one of our long term bilingual staff will gladly assist you in anyway possible. ... more   less 
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Also Known As:
Hotel Dunn San Jose
Hotel Dunn Inn Costa Rica/San Jose

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