We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Hidden Gem, Good Value” 5 of 5 stars
Review of Hotel Cacts

Save Saved
You added Hotel Cacts to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 1 more site!
Hotel Cacts
Avenida tercera bis, 2845, San Jose, Costa Rica   |  
Hotel amenities
Ranked #34 of 85 hotels in San Jose
San Diego, California
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Hidden Gem, Good Value”
5 of 5 stars Reviewed January 2, 2013

We stayed at Hotel Cacts a total of three nights, two at the beginning of our vacation and one at the end. The hotel is conveniently located near several good restaurants, main commercial avenue, and large park. The staff were helpful and friendly and speak English, if you don't speak Spanish. If you are looking for a luxury hotel, then you may be disappointed. However, if you want a simple, clean room with a great breakfast included (rice and beans, eggs, fresh fruit, fresh juice, toast, etc.) and free wifi then Hotel Cacts is a great value. Just be advised that there is no elevator.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

37 people have reviewed this hotel

Traveler rating
    13
    13
    6
    0
    5
See reviews for
1
10
10
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
1 review
1 of 5 stars Reviewed August 28, 2012 via mobile

Room was filthy. No hot water. Cobwebs in every corner and dead bugs hanging from them. Walls in the bathroom were bulging from water damage. No AC (but that doesn't figure into this review).
When I complained that the hot water wasn't working and the room was filthy, they just smiled and didn't even offer a new room or explaination.

  • Stayed August 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stuttgart
1 review
3 of 5 stars Reviewed August 2, 2012

Good is probably as good as Hotel Cacts might receive. I am here at the first weeks of rainy season (beginning of Aug). There are 5 of approx 40 rooms filled and I wonder why the put a guest right next to me (someone who runs television loudly LATE). The Manager Sra. Elecxa and her grown daughter Gretchen are too nice and accommodating to complain. The speak perfect English. Since I am here for some medical tourism (this is a second time to San Jose for same) I can say that "Ticos" certainly are hospitable and indeed appreciate North American neighbors who speak some Spanish. Practically, the beds are low to the ground and firm. Water pressure isn't the best. The place is CLEAN and smells sanitary. The gardening /decor is placid and inviting. Free breakfast is a value. The neighbor is safe and semi-quiet. There is police station across the street and you will hear the occasional shift-change police siren test. Didn't bother me. Neighboring businesses starting at 6:45-7:00am did. Granted I am slightly medicated and slightly sleepy. I will stay here again this winter when I come back for more medical/dental tourism.

Room Tip: Lower might be better as their is a roof-top garden/patio/breakfast area. Concrete construction and...
See more room tips
  • Stayed August 2012, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emory, VA
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 30, 2012

I have been staying at Hotel Cacts since 1996. It has greatly evolved from moderate to excellent for the money involved, especially if you are travelling with a group. I teach a course in Tropical Biology, and I always insist on staying here (I use Innova Adventure Travel for ALL bookings, which is an EXCELLENT company; the owner, Laura Barrantes Requeno, can arrange an adventure travel or a romantic getaway) with my students. It is quiet, safe, very accessible to the Central Avenue and a variety of restaurants. There is a very nice swimming pool (if you have time to enjoy it), a great breakfast of fresh fruit, eggs, gallo pinto, and coffee and excellent juices, and free wireless internet. Alexia (the owner) and all the staff are extremely helpful and nice. This may not be a great place for older folks (there are no elevators and quite a few steps), but I stay there even when I'm not with students. I recommend Hotel Cacts to anyone who plans to stay in San Jose...Prof. Gregory J. McConnell, Dept. of Biology, Emory & Henry College, Emory, VA.

Room Tip: Any of the newer rooms are great; I think they only give the older rooms if they are over-booked, bu...
See more room tips
  • Stayed May 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 20, 2012

The hotel’s overall structure is quite nice; it has a nice little pool, a roof terrace where you can have breakfast. The police station is right across from it so you can feel safe and they keep it lock at night so you know you are definitely safe (it is around a not very nice area, but then again San Jose overall is not very nice). The rooms need to be updated but other than that is a descent place to stay. They also have free parking..you may have to move the homeless guy who chills right in front of the parking place though =S
The best part are the people who run this place as they are super nice and friendly. I didn't have a gps and they drew maps and clearly explained how to get to places.

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Duncan, Canada
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
Reviews in 22 cities Reviews in 22 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed June 18, 2012

I stayed at this hotel for 8 nights in June 2012. It is by no means fancy, but is located between Sabana Park and downtown and had everything I needed. The Superior Rooms are an improvement on the Regular Rooms, and if you can get a Superior for the same price as a Regular, you'll get a good deal by San Jose standards. I found the staff very friendly, everywhere was kept neat and clean, and the free breakfast was good. The very small swimming pool with a an even smaller pool above that splashed gently into it was an unexpected bonus in such a modest hotel.

  • Stayed June 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Washington
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 14, 2012

Our 12 day stay in this hotel was a nightmare.
The echoing of the noises from this multiple story stone building,
and the loud flushing sounds coming from plumbing pipes(if you happen to be staying on the lower floor)- made this place unbearable.
The stone stairs for three levels was a work out,and unsafe for older people.
We just wanted to be out of there,but even that was impossible,because they took our money on Day 1,....and there was
" NO REFUND for any reason,under any circumstances".
When we wanted to change to an other hotel,they told us that we could have paid paid day to day..,and it was too late after we have paid them to get any money back.
They were quick as a flash to make us sign away our money at the time of checking in for the whole duration ,-for a stay which felt like resigned to an dungeon...
Large group of backpackers was arriving almost nightly and leaving next morning with all the noises that those rolling cases on rough stone and echoing voices can make...

So,first make sure you can stand the place before you pay ahead for more days.
There is BETTER ONE -for lesser charge..

Room Tip: Second floor,at the back,on the opposite side of breakfast place.
See more room tips
  • Stayed May 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Hotel Cacts? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Cacts

Address: Avenida tercera bis, 2845, San Jose, Costa Rica
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool Airport Transportation
Hotel Style:
Ranked #34 of 85 hotels in San Jose
Price Range (Based on Average Rates): $
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookingOdigeoWL and Despegar.com so you can book your Hotel Cacts reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Cacts Hotel San Jose
Hotel Cacts Costa Rica/San Jose

Owners: What's your side of the story?

If you own or manage Hotel Cacts, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.