I stayed here on a business trip, and I wasn't sure what to expect since I'd never been to Costa Rica before and I have traveled lots outside the U.S. and experienced varying qualities of hotels. This hotel is definitely a good choice. It was clean, quiet, and safe. The rooms open to a courtyard with trees and a pool, so you get a "tropical" feel even though you're in the city. The staff was friendly and helpful. We had a mix-up (from our office) in the number of days we were supposed to stay, but the hotel staff worked with us to correct the problem. You can get breakfast at the hotel, which was very good, and the hotel's restaurant is one of the best in San Jose. The hotel is within walking distance of a large shopping mall, so if you need a break, it's a short (less than five minute) walk. I would recommend this hotel to travelers.