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“A pleasant experience” 5 of 5 stars
Review of Boutique Hotel Jade

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Boutique Hotel Jade
4.0 of 5 Hotel   |   San Pedro, San Jose 2050, Costa Rica   |  
Hotel amenities
Ranked #21 of 86 Hotels in San Jose
Certificate of Excellence
Midwest, USA
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
“A pleasant experience”
5 of 5 stars Reviewed July 30, 2011

I stayed here on a business trip, and I wasn't sure what to expect since I'd never been to Costa Rica before and I have traveled lots outside the U.S. and experienced varying qualities of hotels. This hotel is definitely a good choice. It was clean, quiet, and safe. The rooms open to a courtyard with trees and a pool, so you get a "tropical" feel even though you're in the city. The staff was friendly and helpful. We had a mix-up (from our office) in the number of days we were supposed to stay, but the hotel staff worked with us to correct the problem. You can get breakfast at the hotel, which was very good, and the hotel's restaurant is one of the best in San Jose. The hotel is within walking distance of a large shopping mall, so if you need a break, it's a short (less than five minute) walk. I would recommend this hotel to travelers.

  • Stayed May 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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70 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Wisconsin, USA
Senior Contributor
31 reviews 31 reviews
30 hotel reviews
Reviews in 27 cities Reviews in 27 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed March 2, 2009

For a bed and breakfast, the Jade surprised me. It was very cozy and inviting, and the room was very large. My only complaint was that my room, which was the very first in the hall, and thus, closest to the lobby, seemed to pick up every sound going on outside my door. Everything is tile out there, so it echos quite a bit, and because the bathroom window opens to the hallway (and because i didn't think to close it.) it was a little difficult getting to sleep with the chit chat, luggage wheels, and the fountain bubbling away. Shutting the window and the bathroom door helped imensely.

The bed was quite firm, but not bad. There was apparently wireless internet, but i couldn't access it at all from my room. I don't think i ever tried taking my laptop out into the lobby to test it though. I saw some others doing that. I wound up using their single desktop in the lobby and that worked fine.

Breakfast was nice. Out in an open building next to the pool. A lot of fresh fruit, yogurt, baked goods, etc. The usual. If i remember correctly, the breakfast buffet is included in the room price, which was great for me as i was up early for business meetings all week.

Speaking of the pool...i didn't use it, but that was partly because i didn't have time, AND because it's a pretty small deck surrounding it, which also happens to be the direct walk ways to the restaurants. But it looked perfectly clean and nice.

Jurgens restaurant is supposed to be a very classy place and from the small peek i had of the inside, it is quite nice. One morning the breakfast buffet was served in the restaurant, so i didn't actually order an entree.

Over all, i was quite happy with Jade and i wouldn't mind coming back on my next business trip. It's located on a bit of a side street so traffic isn't a problem, and it's in a good location for getting around San Jose.

  • Stayed February 2009, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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London, United Kingdom
Top Contributor
103 reviews 103 reviews
97 hotel reviews
Reviews in 78 cities Reviews in 78 cities
267 helpful votes 267 helpful votes
2 of 5 stars Reviewed December 9, 2007

Although there were only a couple of reports about this on line, both were glowing, so I had high expectations. It had been booked too by work who have regular visitors to San Jose, so I thought it must be good. I was wrong.

It’s not bad, the staff are friendly, the rooms are medium sized and the decoration up to date. Sadly that date is well over 20 years ago. I’m too young to know exactly how far in the past. From the green (jade?) toilet to the lack of an ironing board, a coffee machine or internet connection in the room, it just wasn’t in the twenty-first century. The décor wasn’t run down, it was just tired.

Breakfast was very average, help yourself to a small buffet and get coffee from a stewing tin – in Costa Rica ? Dinner, I was told would be good. The service was indeed impeccable, lots of waiters running attentively around (maybe the restaurant was deliberately cold to make them active?). But the menu was way too long, heavy covers are almost never a good sign and the food was, well… lovely if you were looking for a ‘70s night, all that was missing was the fondue. A plateful of prawns came swimming in some disgusting germoline pink sauce. The was the appetiser, the main course, the sea bass with curried accompaniments could have been divine but was in fact a heap of rice, fish and what appeared to be cook-in sauce. It tasted of nothing much, about the only thing to stand out were the tinned pineapples. This in Costa Rica, I have just come from my local supermarket and bought…. a fresh pineapple from Costa Rica. Sadly dog's dinner that did it for me.

I’m sure the owner means well but sadly the Jade has had its day and is now a distinctly mouldy shade of green. While I may have no choice but to stay there again, if I do I will insist on eating out.

  • Liked — Friendly staff
  • Disliked — Hugely dated room
  • Stayed December 2007, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Carolina
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 28, 2006

We spent a wonderful four days at this charming hotel. The breakfast fruit was out of this world and the woman that served us each day could not have been more pleasant. The staff at the desk seemed to try to out do each other as far as service goes. Short walk to a wonderful bakery a couple of blocks away and if your tastes demand, a pizza restaurant across the street. One of the largest shopping malls in San Jose within walking distance. The restaurant (Jurgens)serves a five star meal at a fair price. Again, the service was impeccable! Residential area - safe and quiet. Your search for the perfect hotel is over! Stay here!

Stayed November 2006
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed May 27, 2006

A wonderful little hotel located walking distance from downtown San Jose. The surrounding area is residential. Little interior tropical gardens and fountains are found all over the hotel. Breakfast is served on a terrace that overlooks the swimming pool and its surrounding garden. Everyone was so friendly and the food was great. The rooms are quite big and very homey.
I recommend this hotel to anyone that would like to stay in San Jose wishing to be close to town but in a safe, quiet area.

  • Stayed February 2006, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Boutique Hotel Jade

Address: San Pedro, San Jose 2050, Costa Rica
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in San Jose
#14 Business Hotel in San Jose
Price Range (Based on Average Rates): $
Hotel Class:4 star — Boutique Hotel Jade 4*
Number of rooms: 30
Reservation Options:
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Also Known As:
Boutique Hotel Jade Costa Rica/San Jose

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