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“Good Hotel!” 4 of 5 stars
Review of Casa Conde Apartotel & Suites San Jose

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Casa Conde Apartotel & Suites San Jose
3.5 of 5 Hotel   |   Costado Sur Del Parque De La Paz | 15 milles away from the Intern. Airport, San Jose 68-2400, Costa Rica   |  
Hotel amenities
Ranked #39 of 85 Hotels in San Jose
Montgomery, Alabama
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“Good Hotel!”
4 of 5 stars Reviewed June 21, 2014

Casa Conde is a good hotel under new management since my last visit. Good meals and safe property. Fair value! It has a great pool. The breakfast is a good Costa Rican experience. Access to shopping is easy.

  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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175 reviews from our community

Traveler rating
    53
    64
    35
    15
    8
See reviews for
36
56
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28
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 16, 2014

We arrive at the Casa Conda very late at night after a stressful day of traveling. We walked the ought the arch into the dining and pool area which was all lit up with folded napkins and a buffet set out for us. That immediately made me feel so much better. The food is fantastic and the rooms are clean.

Stayed March 2014, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
greenville va
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 7, 2014

Read other reviews of the Casa Conde and after staying here thought they were petty. I really enjoyed my stay here. I found the staff, attentive and eager to please. The wifi was fast and available in my room and in the dining room. I worked out at a small outdoor gym area that was clean and well equipped. I ate breakfast and dinner here and found the food tasty and well prepared. The breakfast was especially good- a nice selection of fresh fruit and eggs cooked to your preference. It was around a 8-10 dollar taxi ride to the central areas of San Jose. taxis were plentiful, safe and fast. I didn't mind staying at Casa which is away from the crowded and inner city. A huge group of American school kids were staying here as well. They seemed to be happy and well cared for. I'd stay here again.

  • Stayed June 2014, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Georgia
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 4, 2014

This hotel is truly beautiful outside, lovely shrubbery and pool. Very helpful and courteous staff. The breakfast was very good. We stayed there at the beginning and end of our trip to Costa Rica. The rooms are large and adequate with two separate bedrooms, but need some work. A kitchenette was included. There were no filters for the coffee machine and utensils were sparse. On our first stay, the WiFi worked, but could not be received in our room on the second stay. The bathroom floor looked clean, but when we happened to spill some water on the floor, it became a sea of dirt. The second time we stayed, the bathroom window handle was broken off and it took some ingenuity on our part to get it shut when it started raining. The inside needs to be as carefully cared for as the outside.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Waupun, Wisconsin
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 29, 2014

This hotel is a beautiful escape from the hustle and bustle of the city. A bit further from the airport with other hotels or the downtown life. To get to the Central Market and Museums, it was at least a $7 cab ride one-way. The rooms were clean for the most part but mold was all over the bathroom. The jacuzzi was a perfect way to end the day. We never actually swam in the pool but it looked nice and inviting. Our lower review comes from the noises that kept us up all night. We learned on our first night that our room was located by motorcycle/moped parking, there was a group of teens just hanging out right outside our room in the courtyard, and the room above us never slept. We heard their commotion all night, doors opening and closing, chairs being dragged across the floor, and finally at 3am we heard them zip up their luggage and roll it out. (must have had an early departure). Each time someone entered or left their room on our wing, the door noise and latch was so loud that my husband and I both woke up startled at different points of the night thinking that someone had entered our room! Add to that list the usual traffic noises and birds that were chirping by about 3:30am and we started off our Costa Rica Vacation in not the best of conditions. My advise for staying here, invest in good ear plugs!

Room Tip: We tried to upgrade our room but did not have any luck. Avoid the ground floor at all costs!!!!
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  • Stayed April 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Wilmslow, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 29, 2014

We stayed here at the end if a challenge, the rooms are spacious and clean, beds are comfortable but the staff weren't the most helpful in the world!

On the second day we were relaxing around the pool it there was only 4 sun beds so I sat on a towel on the floor! The staff didn't bring any sun beds out despite there being loads in storage!

Food was okay though and a nice choice for breakfast!

  • Stayed April 2014
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darwen, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed April 24, 2014 via mobile

I stayed here as part of a group travelling across Costa Rica, we opted to stay one night at the start of the trip and two nights at the end. The only reason for this was that it is located not too far from San Jose airport.
I don't believe that I have stayed in a hotel where the hotel staff make the guests feel so uneasy before. EVERY TIME I spoke to a member of staff at the reception I was interrupted by the staff member either answering the phone or dealing with someone else at the counter who speaks the local language (it must have just seemed simpler to
ignore me).

Try asking for more coffee or water at breakfast and you'll get it, but it won't be with a Smile!

On the last day we spent the day in the sun by the pool (as there's nothing to see on the outside of the walls) drinking beer and cocktails. We had ordered the drinks and placed them on various room numbers throughout the day as rounds were bought, this all seemed fine until checkout the next morning when the group was presented with one bill and left toms ort it out between themselves.

The rooms are basic but adequate, to sleep in. I was surprised by a lack of bottled water available in the room, no tea or coffee. If you want anything then get it yoursel, or be charged for it.

The food was awful, I have no idea what breakfast was supposed to be but it resembled playdoh. A group evening meal was also requested to celebrate our achievement, we were put in a quiet room, no music, lights on full, with the waiters patrolling the tables taking plates a away before everyone had finished (was someone in a rush to go Home?)

And lastly, unfortunately half of our group contracted an illness from this hotel, which meant we spent the night before flight home on the toilet. The flight home was very unpleasant as a result.

Stayed April 2014, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge Z, Gerente at Casa Conde Apartotel & Suites San Jose, responded to this review, May 29, 2014
Dear Guest

Thank you for choosing Casa Conde Hotel & Suites, we apologize for the inconvience that you had during your stancy in our hotel, we are going to take your comments very seriously in order to improve our services for future guests.

Best regards from Casa Conde hotel &Suites.
.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Casa Conde Apartotel & Suites San Jose

Address: Costado Sur Del Parque De La Paz | 15 milles away from the Intern. Airport, San Jose 68-2400, Costa Rica
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #39 of 85 Hotels in San Jose
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Casa Conde Apartotel & Suites San Jose 3.5*
Official Description (provided by the hotel):
Casa Conde Hotel & Suites is a neocolonial little town styled hotel located just 1.5 miles from downtown, we offer much services to our guests, such as: free wireless internet access at lobby area, free shuttle service under request and itinerary from the International Airport, free sauna, jacuzzi, swimming pool and gym, free shuttle to and from downtown twice a day under schedule, full buffet breakfast,free walking tour to Parque de la Paz wich is just one block away, several gardens into the Hotel, meeting rooms, frontdesk service 24/7, playgrounds for children, fully furnished and equipped rooms (all), souvenir shop, business center and more.We are more than just a hotel, we are your new home away from home. ... more   less 
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Also Known As:
Casa Conde Apartotel And Suites San Jose
Casa Conde Apartotel & Suites San Jose Hotel San Jose
Casa Conde Apartotel San Jose
Casa Conde Apartotel & Suites San Jose Costa Rica

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