I've stayed at this hotel 3 times in the last 3 years (most recently for 2 weeks in Sept/October '06)-my employer chose it.
The staff has been the same at each visit, which is a good sign. The people are really the strength of this property. They are friendly and helpful, more than adequately bi-lingual.
The place itself is a little dim and shabby, by US standards, though clean and well-cared for. The rooms I've stayed in are clean, though not too-well lit. Someone described it as looking like it was designed by Mike Brady (of the Brady Bunch), which I thought was pretty acurate. Internet connection in the room was consistently good.
The small, but well-maintained, garden in the back contains a pool and patio. The gym has 1 treadmill, stairmaster and one other machine. no weights, but there's a Gold's gym at the Radisson down the block ($9/day).
Restaurant serves a good breakfast buffet, with a mix of fresh fruit, rice/beans, eggs cooked to order etc. There's a bar open in the evenings til 10. The lunch/dinner food in the restaurant is fresh and consistent, but not too inventive, featuring chicken, seafood and meat dishes. The salads are a strong point.
Location: 5-10 min walk from Barrio Amon, which has some good restaurants and the local zoo. 10-15 minutes from central downtown. Cabs are plentiful and cheap. There's a hair salon and travel agent and they've just converted the extra restaurant into a casino - it opened while I was there.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.