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“Nice Staff” 5 of 5 stars
Review of Hotel Don Carlos

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Hotel Don Carlos
3.0 of 5 Hotel   |   Avenida 9 y Calle 9, San Jose, Costa Rica   |  
Hotel amenities
Ranked #28 of 86 Hotels in San Jose
New York Mills, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Nice Staff”
5 of 5 stars Reviewed June 20, 2013

We stayed 5 days at this Hotel. Was really nice, the reception agent was very friendly with us, very informative in all our quetions that we have it. They have a Gift Shop with a lot of costa Rica Art & Craft. The coffe was the BEST =)

I would recommend this hotel for shorts days. is a real colonial Building.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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299 reviews from our community

Traveler rating
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    48
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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English first
London
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed May 31, 2013

Mercifully we only stayed here for one night and that only lasted about 8 hours due to our late arrival and early departure.
Room was like stepping into a 1970s motel and in the morning the shower was full of bugs, that looked like they'd come out of the woodwork around the door frame.
The hotel is situated in the red light district so heading out after dark is not for the feint hearted!
On the slight plus side the staff were friendly and laid out some coffee and biscuits for us in the morning as we left before they started to serve breakfast

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 31, 2013

The Don Carlos hotel in San Jose was really comfortable. The concierge upon check in was more than friendly, informative and helpful; as well were the staff at the restaurant. The gift shop was quite affordable and had plenty of options of trinkets and souvenirs.

The only downside was that the wi-fi connection in the room was poor but none the less, I would definitely recommend this hotel to anyone. Clean and safe rooms, friendly and informative staff, a short cab ride or walk to majority of the city. Loved it!

Room Tip: we booked through the travel agency Anywhere Costa Rica.
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 27, 2013

I would recommend this hotel for shorts days. is a real colonial Building. The romos are largers, basic ist not luxurious.
The staff was the best are terrific. they help us in everything.

Thanks a lot.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Jacksonville, Florida
Top Contributor
109 reviews 109 reviews
23 hotel reviews
Reviews in 50 cities Reviews in 50 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed May 19, 2013

Also, the location can't be beat either. Very close to all downtown attractions, and a nice little restaurant, especially for sitting outside. Very helpful staff and a welcome drink as well. Parking onsite.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Allentown, Pennsylvania
Top Contributor
83 reviews 83 reviews
7 hotel reviews
Reviews in 24 cities Reviews in 24 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed May 19, 2013

I just came back from my second trip to Costa Rica...and again spent my last day at Hotel Don Carlos. The staff is exceptional and responds promptly by phone or email. I would recommend a room not on the first floor (too noisy with street traffic and folks arriving late). The hotel is chock full of culture, sitting areas, outdoor dining, etc. rooms are great. The food in the dining area is very good but the staff there did not speak much, if any English...and service was slow. But you know what... It was part of the culture...it made me relax and enjoy. I wouldn't stay anywhere else. When I arrived this time, they did have someone to help with luggage. A delightful man who is a deaf mute...with a fantastic attitude and huge smile! Loved him!

Room Tip: Not on first floor
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  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitstable
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 9, 2013

e only had one night here en route to the Caribbean Coast.
We did not arrive until 2200.
It is a beautiful building and full of artwork and wonderful ceramic tiles. It is on several levels with different courtyards, adding real charm to this old colonial building.
The bedrooms are large but rather basic, as is the bathroom. However it is all clean.
We had to leave early the following morning and there was no problem with the staff providing us with a packed breakfast.

Room Tip: Any of the rooms would have been OK as the street outside does not appear to be noisy at night.
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Don Carlos

Address: Avenida 9 y Calle 9, San Jose, Costa Rica
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
#15 Business Hotel in San Jose
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Don Carlos 3*
Number of rooms: 36
Reservation Options:
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Also Known As:
Don Carlos Hotel
Don Carlos San Jose
Hotel Don Carlos Costa Rica/San Jose

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