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Hotel Don Carlos: Traveler Reviews

3.0 of 5
Avenida 9 y Calle 9, San Jose, Costa Rica
Hotel amenities
Hotel Don Carlos
Ranked #28 of 87 hotels in San Jose
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243 reviews from our community

Traveler rating
    83
    99
    36
    16
    9
See reviews for
Families
44
 
Couples
80
 
Solo
26
 
Business
10
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
San Antonio, Texas
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Interesting but.....”
2 of 5 stars Reviewed January 27, 2013 via mobile

Neat old place to see. But to stay?...... Large rooms. Very outdated linens, like 20+ years old and it shows. Couches were old, saggy, and horribly stained. Amenities, skimpy. 2 towels total in bath. No wash cloths. Beds were charming but that doesn't equate to comfortable. They were just OK. Liked the idea of 4th generation keeping grandpa's traditions in tact but one of the kids need to get with it with updates.
We were OK with one night but would not recommend.

Stayed January 2013, traveled with friends
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Ask PejotaTX about Hotel Don Carlos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
1 review
1 helpful vote 1 helpful vote
“Historic stop”
4 of 5 stars Reviewed January 22, 2013

If your a history buff this stop is a must see for San Jose. The neighborhood isn't elegant as the poverty of downtown as seeped into this area(prostitution, juvinille theft). Once daylight, this hotel was magnificiant as the fountains in the lobbies were turned on and the typical breakfast and freindly staff emerged. It's a short walk from the downtown market.

Standard room, hard bed.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask SharpScout about Hotel Don Carlos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, CO
Contributor
16 reviews 16 reviews
Reviews in 7 cities Reviews in 7 cities
“pretty common area”
3 of 5 stars Reviewed January 18, 2013

I really liked the character of the common areas at this hotel and it is very near the main downtown area for tourists so that is nice. I feel like for the same price we could have had a nice hotel room though. The room was clean but not updated and after looking at expedia I think we could have got a better deal somewhere else with a nicer room.

  • Stayed January 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Marie C about Hotel Don Carlos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Noise, bad smell and low quality environment”
2 of 5 stars Reviewed December 30, 2012 via mobile

2 Nights was booked by a travel agency on the way in and out of Costa Rica.
1St night: room with garden view. Nice until night where the spot light of the garden never shut down and noise from the street behind the garden just make sleep impossible.
2Nd night. Tried a room inside the main building. It was smelling inside like wet dirty carpet all over the room plus a bed with iron type of matelas making huge noise at every moment.
Finely, the location of the hotel is just next to the place where hookers and travesty pick up clients. Not a very nice or safe neighbours hood according to the front desk of the hotel.

I will never advise anyone to sleep in this hotel.

  • Stayed December 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask Dudul007 about Hotel Don Carlos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
“Disappointment”
3 of 5 stars Reviewed November 24, 2012

There wasn't much we liked about this hotel. We arrived early evening on a Sunday looking for dinner locations. The man at the desk was less than interested in helping us. The sheets in the room felt like those cheap, overwashed linens that you find in a lesser hotel than we thought this one to be. Breakfast was pretty good and in a nice setting. Location is okay....but there are better. Not horrible but probably wouldn't stay here again.

  • Stayed March 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
See 5 more reviews by adlernews for San Jose
Ask adlernews about Hotel Don Carlos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Hotel Don Carlos

Also Known As:
Don Carlos Hotel
Don Carlos San Jose
Hotel Don Carlos Costa Rica/San Jose
Address: Avenida 9 y Calle 9, San Jose, Costa Rica
Region: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Business Center Free Parking Restaurant Swimming Pool
Hotel Style:
#4 Romantic Hotels in San Jose
#17 Family Hotels in San Jose
Price Range: $
Hotel Class:3 star (3*)
Reservation Options:
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Hotel Don Carlos
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