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“Hotel Don Carlos” 4 of 5 stars
Review of Hotel Don Carlos

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Hotel Don Carlos
3.0 of 5 Hotel   |   Avenida 9 y Calle 9, San Jose, Costa Rica   |  
Hotel amenities
Ranked #29 of 87 Hotels in San Jose
Certificate of Excellence
Singapore
1 review
“Hotel Don Carlos”
4 of 5 stars Reviewed November 14, 2012

I stayed here for 2 nights either side of my trip around Costa Rica. The hotel is in a good location, close to the main square in a quite side street.

The staff seemed to be particularly cautious about guests leaving the hotel after dark, and reccommend that you take a taxi even if travelling only a few blocks. I did this on their reccomendation, but walked back and did not feel unsafe.

Room Tip: The wifi worked well in the ground floor room that I stayed in at the start of my trip, but was very...
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  • Stayed October 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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330 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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PORTLAND,OREGON
2 reviews
4 of 5 stars Reviewed November 5, 2012

Let me start by saying I've stayed here many times over the last 15 yrs. the staff is wonderful and they have been there as long as I have. The person before me didn't eat at there restaurant. They don't know what they missed. I ate lunch there almost everyday! On my last day there was a line for lunch. They have daily specials that are great. I only had to wait 10 min. But it was was well worth the wait. I love the fact they have wifi. I could sit just outside my room on a comfy couch and keep in contact with my family.The staff would come by and ask if I needed anything!! The rooms are nice and clean. I enjoyed the short walk to downtown and still felt safe!! I love this town
They recommend new places for me to see, the Waterfall gardens,San Miguel a beach just past Jaco. I was there for two weeks. I would highly recommend this hotel.Oh they have a great gift shop I compared prices when I went downtown to the other gift shops and there prices were better on most items. When I left the airport had started a new security process they go thru EVERY item in your carry ons. It took me alone 15 mins! And I waited in line for 30 to 45 min. Next time I will check all my bags!

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Newcastle upon Tyne, United Kingdom
Top Contributor
69 reviews 69 reviews
38 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed October 9, 2012

We stayed here before and after the C2C trip with Coast to Coast Adventures. Small, traditional hotel in a quiet part of town. We didn't eat in, apart from breakfast, choosing to eat at the recommended Cafe Mundo up the road (we recommend it too). Hotel staff were happy to show us the way & didn't seem offended.
Short walk to shops and the artisan's market, as well as the National Museum.
The only gripe was (like in many small traditional hotels)....the lack of a lift, so bit of a pain carrying 4 heavy kit bags.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Nova Scotia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 23, 2012

We have stayed at several places in San Jose but always end up going back to Don Carlos. Rooms are spacious , clean and comfortable, staff are very helpful , interior is well decorated with Costa Rican art and the location is good for going to restaurants in the area without going too far in the dark. Don' t recommend walking around San Jose at night in any case.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Baltimore
Top Contributor
121 reviews 121 reviews
30 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed September 18, 2012

We stayed at this hotel on our way back from a trip to the rain forest, just for one night while we waited for our flight. It was a very unique layout, with little courtyards and fountains to walk through to get to each room. We were greeted with welcome beverages and the staff was very friendly and helpful. The room itself was very nice - a good size, clean and a nice bathroom. The hotel is within walking distance to a nice little town center with parks and places to sit, and there was a lovely shopping center nearby as well. We wished we had more time to stay here a few more nights!

  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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San Francisco, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 11, 2012

We had an excellent stay at this hotel. Good service, great restaurant with a wonderful waiter, a limited dinner menu but very good breakfast buffet, and a nice, clean room. The hotel is wonderfully decorated with many drawings and Costa Rican art. It is close to downtown but in a better neighborhood than other hotels we watched on our search in San Jose. All services we requested were completed in a timely manner by the hotel staff. Overall, we stayed there for 3 nights ($ 80 each night, superior room, low season, and with a rebate).

Room Tip: Take a look at the rooms before you take it. Some rooms have a nice view, and lots of light especial...
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  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Portland, Oregon
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 1, 2012

I should preface this by stating that I haven't actually spent any time in San Jose OUTSIDE of the Don Carlos.

We booked our trip through Costa Rica Sun Tours, and they took care of making these arrangements for us, but I can absolutely say that we'd choose to stay here on another trip through San Jose. For anyone flying into San Jose before moving on to other parts of the country, the Hotel Don Carlos is a perfect stop-over hotel for the night you get in and the night before you leave. We stayed here after arriving in San Jose, and we stayed here again at the end of our vacation the night before we returned home.

The hotel is adorable and charming, and the staff is welcoming. Upon our first arrival here, we were given a free round of drinks to welcome us here. I believe that the tradition is a fruit punch o some sort, but we were offered a Guaro Sour and accepted it happily. Next, we ordered dinner and I tried my first Casado Tipico Comida, the typical Costa Rican dish of rice, beans, chicken (or another meat), and plantains (my favorite!). It was tasty, and a great introduction to Costa Rica.

We had an early bus the morning we left and would be departing before the included (complementary) breakfast started at 7am, so they had a breakfast box arranged for us so that we'd have some fruit and coffee on our way out. I think this was a really nice and courteous gesture.

As for a pool, they have one, technically, but it's more like a fountain that apparently you can wade in. I've never seen anyone in it, but it exists.

All in all, this is a great spot in San Jose that's the perfect place to crash when you get into Costa Rica, and the perfect place to unwind as you prepare to leave. I'd definitely come back here.

Room Tip: Rooms 4-9 are in the cute little courtyard area in the middle of the hotel, away from the registrati...
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  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Hotel Don Carlos

Address: Avenida 9 y Calle 9, San Jose, Costa Rica
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Swimming Pool
Hotel Style:
#21 Business Hotel in San Jose
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Don Carlos 3*
Number of rooms: 36
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Also Known As:
Don Carlos Hotel
Don Carlos San Jose
Hotel Don Carlos Costa Rica/San Jose

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