We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Don Carlos: Traveler Reviews

3.0 of 5
Avenida 9 y Calle 9, San Jose, Costa Rica
Hotel amenities
Hotel Don Carlos
Ranked #28 of 87 hotels in San Jose
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices
* We search the top travel sites for the best price
Hotels.com Expedia.com Venere.com
and 1 more sites!
Traveler Reviews
Room Prices
Write a Review

239 reviews from our community

Traveler rating
    82
    97
    36
    15
    9
See reviews for
Families
42
 
Couples
78
 
Solo
26
 
Business
10
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Nova Scotia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“San Jose”
5 of 5 stars Reviewed September 23, 2012

We have stayed at several places in San Jose but always end up going back to Don Carlos. Rooms are spacious , clean and comfortable, staff are very helpful , interior is well decorated with Costa Rican art and the location is good for going to restaurants in the area without going too far in the dark. Don' t recommend walking around San Jose at night in any case.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask plohrenz about Hotel Don Carlos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
Reviews in 22 cities Reviews in 22 cities
12 helpful votes 12 helpful votes
“Awesome Place Right in the City”
5 of 5 stars Reviewed September 18, 2012

We stayed at this hotel on our way back from a trip to the rain forest, just for one night while we waited for our flight. It was a very unique layout, with little courtyards and fountains to walk through to get to each room. We were greeted with welcome beverages and the staff was very friendly and helpful. The room itself was very nice - a good size, clean and a nice bathroom. The hotel is within walking distance to a nice little town center with parks and places to sit, and there was a lovely shopping center nearby as well. We wished we had more time to stay here a few more nights!

  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask SarahB0Barah about Hotel Don Carlos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Pleasant Hotel close to downtown San Jose”
5 of 5 stars Reviewed September 11, 2012

We had an excellent stay at this hotel. Good service, great restaurant with a wonderful waiter, a limited dinner menu but very good breakfast buffet, and a nice, clean room. The hotel is wonderfully decorated with many drawings and Costa Rican art. It is close to downtown but in a better neighborhood than other hotels we watched on our search in San Jose. All services we requested were completed in a timely manner by the hotel staff. Overall, we stayed there for 3 nights ($ 80 each night, superior room, low season, and with a rebate).

Room Tip: Take a look at the rooms before you take it. Some rooms have a nice view, and lots of light especial...
See more room tips
  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask indigo655 about Hotel Don Carlos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Great place to start/end a vacation in Costa Rica”
4 of 5 stars Reviewed September 1, 2012

I should preface this by stating that I haven't actually spent any time in San Jose OUTSIDE of the Don Carlos.

We booked our trip through Costa Rica Sun Tours, and they took care of making these arrangements for us, but I can absolutely say that we'd choose to stay here on another trip through San Jose. For anyone flying into San Jose before moving on to other parts of the country, the Hotel Don Carlos is a perfect stop-over hotel for the night you get in and the night before you leave. We stayed here after arriving in San Jose, and we stayed here again at the end of our vacation the night before we returned home.

The hotel is adorable and charming, and the staff is welcoming. Upon our first arrival here, we were given a free round of drinks to welcome us here. I believe that the tradition is a fruit punch o some sort, but we were offered a Guaro Sour and accepted it happily. Next, we ordered dinner and I tried my first Casado Tipico Comida, the typical Costa Rican dish of rice, beans, chicken (or another meat), and plantains (my favorite!). It was tasty, and a great introduction to Costa Rica.

We had an early bus the morning we left and would be departing before the included (complementary) breakfast started at 7am, so they had a breakfast box arranged for us so that we'd have some fruit and coffee on our way out. I think this was a really nice and courteous gesture.

As for a pool, they have one, technically, but it's more like a fountain that apparently you can wade in. I've never seen anyone in it, but it exists.

All in all, this is a great spot in San Jose that's the perfect place to crash when you get into Costa Rica, and the perfect place to unwind as you prepare to leave. I'd definitely come back here.

Room Tip: Rooms 4-9 are in the cute little courtyard area in the middle of the hotel, away from the registrati...
See more room tips
  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask doniree about Hotel Don Carlos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“Going downhill.”
3 of 5 stars Reviewed August 26, 2012

Let me start by saying Don Carlos still offers a clean and quaint atmosphere. I have stayed at the Don Carlos in the past and just loved it (you can read my past review). However, the friendliness has left the building. Ironically, there were several of the same staff members as last time I was there (a year ago) but they seem to be unhappy this time around. What was missing from before? Smiles, hospitality, and the feeling of being welcome. I never hesitated to praise Don Carlos in the past, today however, I am disappointed and today I would not recommend Don Carlos:(

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by Jayson_Charles for San Jose
Ask Jayson_Charles about Hotel Don Carlos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
Hotel Don Carlos
Enter dates 1 night 2 nights
 
Hotel Santo Tomas
Great value on a similar hotel
San Jose, San Jose Metro
4.5 of 5 stars 319 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near San Jose
Trendy
Balmoral Hotel
Balmoral Hotel 3.5 of 5 stars 196 reviews
Romantic
Costa Rica Marriott Hotel San Jose
Costa Rica Marriott Hotel San Jo... 4.5 of 5 stars 578 reviews
Luxury
Barcelo San Jose Palacio
Barcelo San Jose Palacio 4.0 of 5 stars 324 reviews
Good for business
Tryp Sabana Hotel by Wyndham
Tryp Sabana Hotel by Wyndham 4.0 of 5 stars 173 reviews
Show Prices ABS:HotelCheckRates-d293508?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d447017?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d293457?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1860293?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these San Jose hotels
Hotel Le Bergerac 4.5 of 5 stars 253 reviews Hotel Santo Tomas 4.5 of 5 stars 319 reviews Hotel Grano de Oro San Jose 4.5 of 5 stars 774 reviews Mansion del Parque Bolivar Hotel 4.5 of 5 stars 100 reviews
Show Prices ABS:HotelCheckRates-d300221?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d293451?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d299076?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1952743?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 87 hotels in San Jose, ranked by popularity

Been to Hotel Don Carlos? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Hotel Don Carlos

Also Known As:
Don Carlos Hotel
Don Carlos San Jose
Hotel Don Carlos Costa Rica/San Jose
Address: Avenida 9 y Calle 9, San Jose, Costa Rica
Region: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Business Center Free Parking Restaurant Swimming Pool
Hotel Style:
#4 Romantic Hotels in San Jose
#19 Family Hotels in San Jose
Price Range: $
Hotel Class:3 star (3*)
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Venere and Tingo so you can book your Hotel Don Carlos reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hotel Don Carlos, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Hotel Don Carlos
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices