Good location, quiet residential neighborhood, 20 min walk to center. Breakfasts are great! Service though from the front desk was very weak. I am the owner of 3 Central American hotels, all highly rated on Trip Adviser so I think I can judge with some degree of authority the quality of service offered. Service by front desk people was consistently lacking in sincerity, warmth and friendliness. Sure they are more than capable to check a guest in, take payment, etc. ... But when it comes to genuine warmth and service to guests, personnel were sorely lacking. Part of this is simply cultural, after travelling thru Panama, Costa Rica, Nicaragua, Guatemala and Mexico, we have found genuine warm and personalized sercice to be woefully lacking in Costa Rica during this trip. A shame and a bit surprising especially given Costa Ricas privleged position as a regional tourism powerhouse. Efficiency and professional service are not substitutes for genuinely personalized and warmth of service. Being treated as just another tourist may be ok for some tourists, but this does not score high marks in my book. Costa Rica needs to do a much better job at making guests feel wanted, appreciated and valued - otherwise they are just another tropical, exotic locale like so many orher destinations.
- Official Description (provided by the hotel):
- Live a true costa rican experience in our hotel. The hotel is build in 5 old fashioned followed costa rican houses and our breakfast is speechless!!! ... more less
- Reservation Options:
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- Also Known As:
- Aranjuez Hotel Costa Rica/San Jose