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“Totally disappointed” 2 of 5 stars
Review of Hotel La Amistad

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Hotel La Amistad
Calle 15 Avenida 11, San Jose 1864-1002, Costa Rica   |  
Hotel amenities
Ranked #5 of 85 hotels in San Jose
Vancouver, Canada
Top Contributor
84 reviews 84 reviews
30 hotel reviews
Reviews in 34 cities Reviews in 34 cities
38 helpful votes 38 helpful votes
“Totally disappointed”
2 of 5 stars Reviewed April 27, 2013

My wife and I booked this hotel off trip advisor comments.....wish we had not!! Upon arrival we found the bed sheet covered in paint, wafer thin and full of holes like it had been used for a drop cloth whilst painting! Upon reporting this to the front desk, the housekeeper came down to the front desk and loudly complained saying the sheets were fine(mind you she only brought down the clean top sheet...calling me a liar! So, I had taken photos and immediately got my camera and showed the front desk...they apologised! The house keeping from that day on was terrible...just make the bed and mop the floor and change the towels( sometimes).....we bought our own disinfectant for the bathroom and toilet! The room had dust in the corners and under the bed, the furnature was hammered and the bed did not have a proper matteress but a thick piece of foam! The noise is terrible.....even though we asked for a room at the rear. But not from the outside but from the guests walking down the corridors talking loud until the early hours of the next day, accompanied by the clicking of high heel ladies shoes! Then again around 6 am or sooner the noise level increased to that of the previous evening! Maybe if you got three to four hours sleep a night you were lucky! This hotel in our opinion is not suitable for couples or families! There are lots of better options out there! The only PLUS that this hotel has going for it is the front desk and kitchen staff, namely Rudy, Carlos, Juan Carlos "the chef" and Luis....as people have previously stated....genuine,friendly and decent people who tried to make our stay enjoyable! To them we say THANKYOU!

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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199 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Tampa, Florida
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 21, 2013

this hotel is a small cozy and very friendly place to lay your head. the staff is very efficient and Carlos and Rudy go out of their way to make you feel comfortable. the amenities alone make it worth the stay. I will always stay here on my visits to San Jose, Costa Rica

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Locust Grove, Georgia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 22, 2013

Not only is Hotel La Amistad a nice place to stay it has a wonderful restaurant and bar. The chef Jose prepares some wonderful meals and the bartender Jenny will fix you some awesome drinks. Breakfast at La Amistad is amazing too, with fresh fruit, eggs to order, rice and beans, meats and pancakes or french toast along with fresh coffee and juice.

  • Stayed March 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surrey, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 18, 2013

This hotel came recommended to us from our son, who wanted to stay here but it was full at that time. So he just took a short tour, and was impressed by the size of rooms, cleanliness and ameneties etc. to make a long story short, we booked a month in advance and booked the penthouse suite. Upon arrival, everything was ready, got picked up at the airport, within minutes, got settled in our room. Found the room to be comfortable, really good bed, excellent hot jacuzzi tub, shower, and air conditioning, all working well. Walking distance to the main park, currency exchange, bank, and the tour guide was very helpful in arranging tours. Not cheap, but good quality tours, and good english speaking drivers. The owner of bar and kitchen, was very helpful in making us feel welcome, and a generally great guy to ask any questions of. Excellent food quality and drinks were well made! I rate it 9/10. Excellent ! Will stay here again.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, CO
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 17, 2013

I stayed at La Amistad back in December 2011 and March 2012, and am getting ready to stay again February 2013.

The Owner and Staff are excellent - Matt, Rudy, Carlos, Jorge, and staff are all extremely helpful and willing to assist whenever needed. Don and Mike are also awesome as part owners of the newly renovated restaurant!

I arrived at 6am (red-eye flight) before my room was ready and they allowed me to stay in another room until check later that morning/afternoon.

There is a train that operates during the week that could affect light sleepers, but ear plugs do the trick. The water pressure is awesome. La Amistad has the most comfortable beds too! Free calls to the US, and laundry add to the amenities.

  • Stayed March 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 26, 2012

Great place. Excellent service. Not a bad location, short walk to town. Safe area right near the hospital. I have stayed here several times. The owner is grate and very helpful. Staff is great also. Rooms are very clean. Also has a good breakfast and a nice bar area. Very modern place. I will stay here again when I have to come to San Jose.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Top Contributor
69 reviews 69 reviews
36 hotel reviews
Reviews in 43 cities Reviews in 43 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed November 2, 2012

My friend and I stayed at the hotel in mid-october. I tried out several rooms but the penthouse suites were the nicest. Extremely roomy with nice modern amenities, including a jacuzzi. Of them all, I think room 202 had the best layout and was the most comfortable. The staff were all very friendly and helpful and the girls working the bar were fun to chat with. Alex Palma, the taxi driver/tour operator who works out of the hotel is a great source to use if you have questions about San Jose or tours. Overall, I would have given this hotel an excellent rating except for one big drawback...the train noise! There is a commuter train line that runs right next to the hotel and every morning (and evenings) the trains come through. Depending on the location of the room, the train noise can be absolutely annoying. Definitely recommend having earplugs available if you stay here.

Room Tip: Penthouse suites are like apartments. Also, bring ear plugs.
See more room tips
  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel La Amistad

Address: Calle 15 Avenida 11, San Jose 1864-1002, Costa Rica
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
#13 Business Hotel in San Jose
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
South Beach Miami meets Costa Rican Culture. Located in Barrio Otoya and Amon, upon entering the Hotel you see the beautiful Art Deco Tile and Marble, surrounded by rich, dark native wood beams and floors. 34 rooms include 6 Penthouse Suites with King beds, 24 jet Jacuzzi tubs and personal dry sauna as well as, another 26 Luxury Rooms with either King or Queen size beds. All rooms have 80 channels of Cable TV with HBO and Cinemax, flat screen TVs, hardwire and wireless internet access, refrigerator, digital safe and luxurious mattresses. You will find these quiet Barrio's are away from the noise and traffic of downtown but still only a short 5 minute walk to all of San Jose's main attractions - The National Theatre, Museums, Shops, Restaurants, Casino's, Nightlife and Exotic Parks. As always free wireless, long distance calls to USA and Canada and laundry. Breakfast included in price. ... more   less 
Also Known As:
La Amistad Hotel
La Amistad San Jose
Hotel La Amistad Costa Rica/San Jose

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