The Dona Ines has seen better days. To be fair, it looks like San Jose has too. She (Dona Ines) is clearly a grand old dame fading gracefully. The hotel is clean, quiet and the staff is excellent. There is a charming interior courtyard with lots of period furnishings. The hotel is fundamentally sound, and the breakfast is hearty and wholesome. The staff were tremendously easy to work with over email as we booked from Boston, and the service from check in to breakfast to arranging airport transport was absolutely flawless. While not a Marriott by a long stretch, it was a perfectly adequate for what we were looking for - a safe, clean, comfortable place to rest our heads for a night before continuing on to La Fortuna. Simple enhancements from new fabric on the headboards and settees and better lighting (especially in the bathrooms) would go a long way to enhancing her charms.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.