We stayed at Hotel Presidente for a night upon our arrival in Costa Rica before heading to Manuel Antonio and Monteverde for several days. We stayed in a standard double room (full/queen bed, twin bed).
We arrived at around 2:30 pm (check-in is 3 pm). We were given keys to Room 25 on the 5th floor and when we arrived at the door, we heard loud music and talking coming from the room. We returned to the front desk and they investigated the situation, offering us a free drink at the bar in the News Cafe (restaurant at the hotel). We went to the bar to wait and ordered some food as well - which the hotel actually comp'ed very graciously. After about 30 minutes, the front desk staff, David, gave us the keys to our actual room and apologized for the inconvenience. But it was absolutely no problem because not only did they store our luggage, but we got a free meal. It was really refreshing to experience such great customer service despite the mix-up.
The hotel itself is in a great location for exploring San Jose (although it can be explored in probably less than a day). The streets are very crowded and noisy, but only an extremely light sleeper would have a major problem with the street noise, as most of the shops close around 9 or 10 pm and the number of people in the streets dwindle. Our room was higher up, too, so it was a little further from the noise.
The free breakfast is WONDERFUL and it is a really great convenience to have free internet stations in the lobby. There are lots of guards and staff members on duty so we felt very safe the entire time.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Girlfriend getaway, People with disabilities, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway
I selected this hotel as a top choice for:
Other