We had a wonderful two night stay at this well located hotel. It served as a good base from which to explore the city. When we arrived at the hotel we were warmly greeted and provied with a complimentary beverage - what a lovely way to start a visit . We enjoyed a long walk down Colon Avenue ( I thinK ) to a beautiful city park. There were two museums, a craft market about a block or so away with beautufl handicrafts made by local artisans-surprisingly most spoke English though more comfortable in Spanish. The area seemed very safe at night though hotel staff suggest guests not have any jewelry visible at night , a tip I appreciated. You will also notice even during the day that almost every store has security guards . There are a slew of restaurants within a block or so walk in almost any direction. We particularly enjoyed El Balcon de Europa.
The hotel generously provided special treats to help us celebrate my husband's birthday.
The room was very lovely and the bathroom was spa like such a treat . All of the staff we interacted with was helpful most were bilingual. This was a great place to start our Costa Ricn adventure.

This was a very nice hotel big rooms, helpful reception desk, nice breakfast and huge jacuzzi, very nice place to stay just in the middle of the main street, many shops just beside. Would definitely recommend!!

Good location in the central part of san jose, right in the pedestrian area. Area just around hotel felt safe at dark but would not go too far away.
Rooms were ok but not more. Very noisy from the other rooms and the corridor. Staff very helpful
Price too high for what you get according to me

Gym is pretty good with view of the city, good equipment including weights and bosu ball. View from hotel is great. Service was good. Getting a taxi through hotel is an extra $10 or so. Breakfast decent. Main draw of this hotel is that it is priced for what you get and in a great location near the grand market and other good places to eat. Rooms were clean, staff helpful, good place for a business trip.

Downside - bill is not itemized which will be difficult when I submit the reciept