I stayed in this hotel for a week for work in San Jose - it is a nice hotel in a not-so-nice location. I didn't know anything about San Jose before this trip, but if I came again I wouldn't stay in downtown San Jose. If you want to shop though then this would be the place to stay - it is close to bars and restaurants and San Jose sites - but go out of San Jose as much as you can - the rest of the country is incredible! That being said - the hotel is nice enough, the rooms are very spacious and clean, and there is free wifi, the staff are helpful and can speak enough English to help you get by, and as previous reviews had suggested, excellent water power in the shower! The coffee in the hotel restaurant is excellent, as is the food - the breakfast buffet is good as well. Friday nights they have live music which is amazing so I recommend going down to the bar. My suggestion to people arriving at the international airport though is not to use the hotel for transfers from the airport if you are arriving late - I arrived very late and the transport never showed up and I was left waiting - just get a taxi from the airport - it should cost you around US$35.