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“Beautiful hotel, great staff” 5 of 5 stars
Review of Radisson Hotel San Jose Costa Rica

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Radisson Hotel San Jose Costa Rica
4.0 of 5 Hotel   |   Central Street & 3rd-15th Ave | P.O. Box 538, Calle Blancos, San Jose 558-2120, Costa Rica   |  
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Ranked #22 of 86 Hotels in San Jose
Pittsburg, Kansas, United States
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Beautiful hotel, great staff”
5 of 5 stars Reviewed June 26, 2013

We booked a tour through Gate 1, and this was the first hotel we stayed in Costa Rica. We ended up there 3 different nights in 3 different rooms. All of the rooms were very comfortable. The staff was very friendly and helpful. The breakfast buffet was tasty-especially the fruit. We even ordered room service once and it was excellent! There are some souvenirs in the lobby that were actually some of the most reasonably priced in the entire country! The bar and restaurant are average priced-not really insanely expensive, but definitely not cheap either! We didn't really venture out because we didn't feel comfortable wandering around the neighborhood. That may have been our unfamiliarity with the area as much as anything, but it seemed kind of rough to us. Only thing I would change is I wish I could have found a TV list that showed which channels occasionally played in English. I would definitely stay here again and recommend this hotel to everyone!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RD_GuestService, Guest Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this review, June 28, 2013
Greetings from Radisson San Jose Costa Rica

Dear Erin

It's good to know he had a first class stay with us! Thanks for taking the time to write about our hotel! We hope you visit us again soon!
Regards.

Jose Pablo Zarzosa M.
Guest Service Manager
Radisson San Jose
Tel 2010-6000 ext 5555
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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560 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Key West, Florida
Level Contributor
75 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed June 19, 2013

We highly recommend the Radisson. The staff was helpful and friendly and particularly Antonio at the front desk. The room extremely comfortable. The location was good as, Downtown was five or less dollars by cab. This City is not a great walking City due to the traffic and pot holes. The breakfast was a fabulous large buffet anything you want to include American Style or local style. I have stayed at Radisson before and they are pretty good with consistency. The gym was really well kept, and the pool looked nice. Entertainment every night was really good also. Some nights they had small local group signing and on other nights they had a great DJ. In the dining room we had dinner one time and it was fabulous. I cannot think of anything bad to say. We stayed 2 nights, and than returned for 5.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RD_GuestService, Guest Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this review, June 21, 2013
Greetings from Radisson San Jose Costa Rica

Dear casakey:

We thank you for taking the time to write about your stay at our hotel, by all the staff thank you for the qualification of 5 stars and great review, we hope to have the opportunity to have you back with us or when visit this area so to exceed your expectations in this your hotel.

Sincerely

Jose Pablo Zarzosa M.
Guest service Manager
Radisson San Jose
TEL 2010-6000 EXT 5555
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toronto, ontario
Level Contributor
70 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 206 helpful votes
4 of 5 stars Reviewed June 14, 2013

This is a nice hotel and a short cab ride to the center. Truthfully I wouldn't stay in the center anyway. The hotel is clean, the rooms were nice and the restaurants were pretty good. If you are going for a short stay of just a few days, I would recommend this hotel.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RD_GuestService, Guest Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this review, June 17, 2013
Greeting from Radisson San Jose Costa Rica

Dear Ab0000:

On behalf of all the staff of our hotel we want to thank you for taking the time to write about us, also thank you for your score of 4 stars and your wonderful comments, all hope to have the opportunity to have him well again to exceed your expectations to your next visit to this area.

Sincerely

Jose Pablo Zarzosa M
Guest service Manager
Radisson San Jose
TEL 2010-6000 EXT 5555
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
1 review
5 of 5 stars Reviewed June 12, 2013

Recently stayed here a couple of days and had a great experience. The hotel is very helpful and makes sure that your stay there is a great one. The hotel itself is about 10 mnts away from some of the most visited touristic spots and only cost about $3 or $4 to get you there on Taxi. There is an ATM right across the street from there incase you run out of cash and there a gas station to get your munchies and a taxi station down the street from there. Although I wouldnt recommend walking around there at night, you should be very safe during the day since I felt comfortable walking by myself during the daytime.

  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RD_GuestService, Guest Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this review, June 13, 2013
Greetings from Radisson San Jose Costa Rica

Dear Surge82

We thank you for taking the time to write about your stay at our hotel, by all the staff thank you for the qualification of 5 stars and great review, we hope to have the opportunity to have you back with us or when visit this area so to exceed your expectations in this your hotel.

Sincerely

Jose Pablo Zarzosa M.
Guest service Manager
Radisson San Jose
TEL 2010-6000 EXT 5555
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Jose, Costa Rica
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed June 11, 2013 via mobile

Subject: Invasion of Privacy
I checked into the hotel last night, this morning I get a call from my ex wife stating a friend of her working here called her telling her I was a guest here and also divulged personal information of my companion such as her name, telephone number and ID number!

Needless to say that I am outraged that this fine hotel chain has such individuals working on staff, all I was offered after complaining to higher management was that they would investigate it.

And to top everything off some money disappeared from the bathroom after the too was cleaned

  • Stayed June 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RD_GuestService, Guest Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this review, June 12, 2013
Greetings from Radisson San Jose Costa Rica

Dear Mr KDahmani:

Mr Dahmani the most sincere apologies belong to a chain of 5 star hotels where confidentiality is part of our standards, the fact that his ex-wife will have a follow up to her behavior not our business as our hotel does not have the information you indicated and none of the staff is going to provide to anyone outside of the hotel, about money lost was made necessary research but according to his version of events is not consistent with the research done, so the hotel does not may help you with the solution to the problem.

Sincerely

Jose Pablo Zarzosa M
Guest Service Manager
Radisson San Jose
Tel 2010-6000 EXT 5555
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northern VIRGINIA
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed May 28, 2013

Big, modern hotel. lots of exposed concrete. Spacious rooms, great beds, hot breakfast buffet, excellent coffee. Business center and helpful front desk service. Solidly built; there was an earthquake around 3 am after we arrived, but we felt nothing. Low cost taxis to go downtown to the Artisan"s Market, national theatre and museum.

Room Tip: Make sure you select the breakfast included option.
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RD_GuestService, Guest Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this review, May 30, 2013
Greetings from Radisson San Jose Costa Rica

By all our hotel staff we thank you for the punctuation of 5 stars given us, we hope to have the opportunity to have you back with us to exceed their expectations in his next visit this area!.

Sincerely

Jose Pablo Zarzosa M
Guest service Manager
Radisson San Jose
Tel 2010-6000 EXT 5555
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Russell, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 7, 2013

This hotel is located 5 minutes from the airport. It provides excellent food, a shuttle service
As well as a very clean , contemporary room. We ended a well rounded vacation
In this hotel with pleasant front desk service..

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RD_GuestService, Guest Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this review, May 10, 2013
Greetings from Radisson San Jose Costa Rica

Dear Michelle:

By all our staff we thank you for giving us chosen for your stay in san jose and its 4-star rate and at such wonderful comments about our location and staff. hope to have the opportunity to have you back with us and so we can exceed your expectations.

Sincerely

Jose Pablo Zarzosa M.
Guest service Manager
Radisson San Jose
TEL 2010-6000 EXT 5555
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Hotel San Jose Costa Rica

Address: Central Street & 3rd-15th Ave | P.O. Box 538, Calle Blancos, San Jose 558-2120, Costa Rica
Phone Number:
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Casino Hotel in San Jose
#5 Luxury Hotel in San Jose
#7 Business Hotel in San Jose
#10 Family Hotel in San Jose
Price Range (Based on Average Rates): $
Hotel Class:4 star — Radisson Hotel San Jose Costa Rica 4*
Number of rooms: 210
Official Description (provided by the hotel):
Boasting a convenient location near the historic city center, the Radisson Hotel San Jose, Costa Rica offers comfortable accommodations in the city's vibrant financial, commercial and government district. The hotel is also close to major attractions including the National Theatre, Golden Museum and a range of shopping and dining options. While staying with us, you will enjoy on-site amenities such as a Fitness Center, Executive Lounge, an on-site casino, spacious meeting rooms and two restaurants - everything you need for a truly exceptional hotel stay. Reserve your stay online today and experience the comfort and convenience of the Radisson Hotel San Jose, Costa Rica. ... more   less 
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Also Known As:
Radisson Europa Hotel And Conference Center
Radisson Europa Hotel San Jose
Radisson San Jose
San Jose Radisson
Radisson Hotel San Jose Costa Rica

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