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“Great staff, brilliant event managers, but a few cockroaches - not quite Radisson standard!” 3 of 5 stars
Review of Radisson Hotel San Jose Costa Rica

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Radisson Hotel San Jose Costa Rica
4.0 of 5 Hotel   |   Central Street & 3rd-15th Ave | P.O. Box 538, Calle Blancos, San Jose 558-2120, Costa Rica   |  
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Hotel amenities
Ranked #20 of 85 hotels in San Jose
Dublin
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
7 helpful votes 7 helpful votes
“Great staff, brilliant event managers, but a few cockroaches - not quite Radisson standard!”
3 of 5 stars Reviewed March 15, 2013 via mobile

I stayed in the hotel for four nights. We had a business meeting there. The staff were lovely and the event team was one of the best I have dealt with. Everything highly organised. They also went far beyond the call of duty to help me out on some emergencies. The event manager was fantastic (I don't have her name). Two negatives - location is not good - it is away from shops etc, you have to drive. Secondly we saw a few cockroaches including one that strolled across the table during lunch! Maybe normal in a warm climate and the hotel is quite old, but I would have expected a better standard from the Radisson.,

  • Stayed November 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RD_GuestService, Guest Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this review, March 18, 2013
Greetings from Radisson San Jose Costa Rica


On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area!


Sincerely,

Jose Pablo Zarzosa Mora
Guest Service Manager
Radisson Costa Rica
20106000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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233 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
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  • Portuguese first
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English first
Atlanta, Georgia
Top Contributor
108 reviews 108 reviews
49 hotel reviews
Reviews in 60 cities Reviews in 60 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed March 7, 2013

This is your standard Radisson Hotel, with a beautiful pool and many water areas on the property. I stayed here on the first and last night of a tour of Costa Rica and was very happy with my room. The property is laid out so that it's very hard to find room numbers and I never found any elevators for upper rooms. I had two Sleep Number beds in my room. One was very comfortable but the other one would not hold pressure. The other amenities in the room were standard, with the exception of a very nice iPod dock that came in handy charging my iPhone.

The bar doesn't open until very late in the afternoon, and the room information says the breakfast restaurant is open from 6AM to 6PM but it is only open for breakfast. They have a nice selection of food at breakfast buffet, but not great compared to other world hotels. The entire property is fenced off and guarded so it made me not want to leave on foot to see what was nearby. The front desk was helpful when I had any questions.

Room Tip: You can pay the hotel front desk your SJO airport exit tax of $28 in advance. That saved me lots of...
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  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RD_GuestService, Guest Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this review, March 8, 2013
Greetings from Radisson San Jose Costa Rica

On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area!
Deeply regret the inconvenience you had during your stay we notified relevant departments to take necessary actions to ensure that such situations do not happen again in your next visit


Sincerely,

Jose Pablo Zarzosa Mora
Guest Service Manager
Radisson Costa Rica
20106000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada
Top Contributor
66 reviews 66 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 4, 2013

We stayed in this hotel 2 nights as part of our 10 days tour of Costa Rica. Probably one of the best hotel in San Jose. My wife was sick the first night we were there, the staff was more than helpful. Especially Melissa at the front desk. Breakfast buffet was very good. We ordered room service twice, good food both times. Nice and comfortable room, with decent amenities.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RD_GuestService, Guest Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this review, March 8, 2013
Greetings from Radisson San Jose Costa Rica

On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area!


Sincerely,

Jose Pablo Zarzosa Mora
Guest Service Manager
Radisson Costa Rica
20106000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leesburg, Virginia
Top Contributor
71 reviews 71 reviews
45 hotel reviews
Reviews in 51 cities Reviews in 51 cities
111 helpful votes 111 helpful votes
4 of 5 stars Reviewed March 3, 2013

All in all I think this is a good choice for a night or so in S.J., C.R. We stayed here after a flight for a winter vacation.
Beers are way overpriced at $4. each. And the hallways are endless, twists and turns with no signage to find your way to the lobby, I actually got lost and could not find my room.
Pillows are fluffy but then go flat and I was very uncomfortable. Sleep number beds, that's a nice choice.

Room Tip: Do not get at the end of the hall or you will be 10 minutes walk from the lobby if you need help and...
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  • Stayed February 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RD_GuestService, Guest Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this review, March 8, 2013
Greetings from Radisson San Jose Costa Rica


On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area!


Sincerely,

Jose Pablo Zarzosa Mora
Guest Service Manager
Radisson Costa Rica
20106000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mukilteo, Washington
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 2, 2013

Enjoyed the nice room, with free WiFi, and very comfortable bed, food was delicious, and staff helpful with any needs. Good business hotel, and if you like beautiful wood finishings, you would enjoy this hotel. Near the center of San Jose, and a good nights rest.

Room Tip: Ask for a room with sleep number beds
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  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RD_GuestService, Guest Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this review, March 8, 2013
Greetings from Radisson San Jose Costa Rica

On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area!


Sincerely,

Jose Pablo Zarzosa Mora
Guest Service Manager
Radisson Costa Rica
20106000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Porto, Portugal
Top Contributor
61 reviews 61 reviews
33 hotel reviews
Reviews in 37 cities Reviews in 37 cities
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed February 26, 2013

The room was comfy, clean, spacious, the bathroom was nice as well. The bed was quite comfortable, the decoration of the hotel is old fashioned and the pool area is reasonable.

Basicly it´s a nice place to sleep and leave as we did, to visit the rest of the country.
If you need to stay close tot he airport I advice another hotel as this one may be complicated cause of the surrounding traffic.
The hotel does not ssem secure to walk arround in the evning, either you grab a cab or use your car. The hotel taxis are double the price than other ones.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RD_GuestService, Guest Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this review, March 8, 2013
Greetings from Radisson San Jose Costa Rica

On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area!


Sincerely,

Jose Pablo Zarzosa Mora
Guest Service Manager
Radisson Costa Rica
20106000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San José
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 24, 2013

I stayed for 1 night and for the cost thought this hotel was excellent value. It is mainly a business hotel, but does have a decent gym, pool, hot tub and my room was big and the bed huge. I would certainly stay again. Good job.

  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RD_GuestService, Guest Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this review, March 8, 2013
Greetings from Radisson San Jose Costa Rica

On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area!


Sincerely,

Jose Pablo Zarzosa Mora
Guest Service Manager
Radisson Costa Rica
20106000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Radisson Hotel San Jose Costa Rica

Also Known As:
Radisson Europa Hotel And Conference Center
Radisson Europa Hotel San Jose
Radisson San Jose
San Jose Radisson
Radisson Hotel San Jose Costa Rica
Address: Central Street & 3rd-15th Ave | P.O. Box 538, Calle Blancos, San Jose 558-2120, Costa Rica
Phone Number:
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in San Jose
#4 Business Hotel in San Jose
#8 Family Hotel in San Jose
Price Range (Based on Average Rates): $
Hotel Class:4 star — Radisson Hotel San Jose Costa Rica 4*
Official Description (provided by the hotel):
Boasting a convenient location near the historic city center, the Radisson Hotel San Jose, Costa Rica offers comfortable accommodations in the city's vibrant financial, commercial and government district. The hotel is also close to major attractions including the National Theatre, Golden Museum and a range of shopping and dining options. While staying with us, you will enjoy on-site amenities such as a Fitness Center, Executive Lounge, an on-site casino, spacious meeting rooms and two restaurants - everything you need for a truly exceptional hotel stay. Reserve your stay online today and experience the comfort and convenience of the Radisson Hotel San Jose, Costa Rica. ... more   less 
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