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“Really comfortable hotel and good location” 4 of 5 stars
Review of Radisson Hotel San Jose Costa Rica

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Radisson Hotel San Jose Costa Rica
4.0 of 5 Hotel   |   Central Street & 3rd-15th Ave | P.O. Box 538, Calle Blancos, San Jose 558-2120, Costa Rica   |  
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Ranked #25 of 86 Hotels in San Jose
Brasília, Distrito Federal, Brazil
Top Contributor
67 reviews 67 reviews
60 hotel reviews
Reviews in 49 cities Reviews in 49 cities
88 helpful votes 88 helpful votes
“Really comfortable hotel and good location”
4 of 5 stars Reviewed November 25, 2012

The hotel is amazing and it is in a good part of San José. Not in the center but near it. The staff was very kind and the room was really really comfortable. The pool area is cool and have different pools. I would stay there again but one thing I really dislike in the hotel. They have one employee that is a Taxi driver and always stay in front of the hotel. It is a normal taxi just like all the taxis in San Jose. I asked them to hire a taxi for me and they brought me this taxi from the hotel. The driver didn't wanna start the taximeter and said it would be 3.000 colones for the ride. Normally I pay 700 Colones for that ride. If the taxi was one business service or different from the other taxis it would be ok, but this was really upset. This is the worst way of taking money from a tourist, the hotel should take care of the guests not taking money like this. I was really sad with this case, because every time this happens in other cities I feel like robbed. I would stay there again because it is a good hotel but I will ask in the reception to hire me one taxi that won't fool me.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RD_CRSanJose, Guest Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this review, January 8, 2013
Greetings from Radisson San Jose Costa Rica

Dear Vistor N:

On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area!
if in fact we are already taking alternatives to modify the rates of taxis ls the appropriate apologies.


Sincerely,

Jose Zarzosa Mora
Guest Service Manager
Radisson Costa Rica
20106000
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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505 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
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English first
Innsbruck, Austria
Senior Contributor
38 reviews 38 reviews
30 hotel reviews
Reviews in 30 cities Reviews in 30 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 21, 2012 via mobile

The Hotel is located close to The City Centre. Spacious room, good breakfast and Good value. Paid USD 109 for a Double including breakfast. The staff is very friendly and accommodating. The Hotel Building Itself is a Bit Old.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RD_CRSanJose, Guest Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this review, January 8, 2013
Greetings from Radisson San Jose Costa Rica

Dear Tirol76:


On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area!


Sincerely,

Jose Zarzosa Mora
Guest Service Manager
Radisson Costa Rica
20106000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Top Contributor
54 reviews 54 reviews
8 hotel reviews
Reviews in 27 cities Reviews in 27 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed October 25, 2012

As other reviews have said, it's a bit out of the center, but having experienced the noise and traffic chaos of downtown, that's perhaps no bad thing. The heavy concrete architecture of the place can be a bit overpowering, but the willingness of the staff, the comfortable beds and the good restaurant all add up fairly well. As a part of an international chain however, a bit more attention to the command of English by the principal staff would be welcome - the front desk in particular. A discussion about where places were downtown, and how to get to them, was finally put back on the rails by one of the bell captains, whose command of English (and knowledge of downtown) exceeded that of his three colleagues at the front desk. And we had to have string of minor repairs carried out - bathroom plugs and taps - toaster in the breakfast room (still not fixed after 2 days), etc. But having looked in briefly to another hotel (shalln't name it, but its tripadvisor ewrviews aren't great), this is probably the place to stay!

Room Tip: Ask for a room on the inside courtyard - ours was quiet, but our friends on the outside were aware o...
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RD_CRSanJose, Guest Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this review, January 8, 2013
Greetings from Radisson San Jose Costa Rica

On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area!


Sincerely,

Jose Zarzosa Mora
Guest Service Manager
Radisson Costa Rica
20106000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Taipei, Taiwan
1 review
5 of 5 stars Reviewed September 26, 2012

I have been stayed at Radisson San Jose couple time, it's not far away from downtown, and nearby the companies I visited.

All the trips can be arranged at the counter, the travel agent would pick you up from the hotel, and send you back; even can order cafe Britt online, delivery to the hotel.

Room Tip: the adjustable bed is nice!
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  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RD_CRSanJose, Guest Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this review, January 8, 2013
Greetings from Radisson San Jose Costa Rica

On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area!


Sincerely,

Jose Zarzosa Mora
Guest Service Manager
Radisson Costa Rica
20106000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boca Raton, Florida
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed September 2, 2012

I stayed here 2 nights while on a GATE 1 tour to Costa Rica (by the way, GATE 1 tours are absolutely amazing and well priced so look in to this too if interested). The front desk staff is polite, efficient and got everything done so quickly. It was a nice intro to the country. The hotel is out of the way - you need to take a taxi to get to the city center but there are always taxis waiting outside and the car ride should be no more than $5 - only takes around 8 minutes.

I was traveling alone but even if I wasn't the room was big enough for two with lovely decor and nice flat screen TV. Added bonus is the extremely comfy sleep number bed - I could have slept the day away if allowed! There was interesting sepia colored art on the walls from another era and I enjoyed looking at it. While the hotel was away from the center, I felt safe so that was a good feeling.

There was a casino in which I only went in to get some change for smaller bills. Also a pool outside which seemed relaxing with some Zen gardens. Didn't get to go in it because it was raining but I liked looking at it. The breakfast here was delicous and the omelette station was the best part. Fruit was fresh and yummy.

When I had to leave the hotel at 3:30 am for my flight back, the staff was awake, alert and wished me Pura Vida (and my GATE 1 aiport van was there right on time!!!)

Room Tip: Ask for one close to the lobby as it can get confusing navigating through the hallways
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  • Stayed July 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RD_CRSanJose, Public Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this review, September 7, 2012
Dear travelchick627,

Thank you so much for your lovely review! I am really glad that you had a wonderful stay in our hotel. It is always nice to know we are doing things right. I also appreciate that you took the time to write and post your comments. On behalf of our team thank you for staying with us and we look forward to welcome you back in the near future. Have a nice day!

Best wishes,

Mauricio Luna Arce.
Revenue Coordinator
Tel: 506-20106000
Email: mluna@radisson.co.cr
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nfm
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed August 27, 2012

The hotel is large with a huge breakfast buffet. The rooms were great with small table and desk The beds were sleep number beds to promote a great sleep. The ballroom floor was a beautiful wood excellent to dance on.

Room Tip: I was on first floor with good view of pool
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  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RD_CRSanJose, Public Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this review, September 7, 2012
Dear merceede,

Thank you so much for taking the time to write your review. Also on behalf of our future guests, thank you for the great description and tips you included in your post. I feel thrilled because I know we exceeded your expectations. I hope we will get an opportunity to serve you again soon!

Best wishes,

Mauricio Luna Arce.
Revenue Coordinator
Tel: 506-20106000
Email: mluna@radisson.co.cr
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mexico City, Mexico
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed August 25, 2012

I stayed three nights as part of a convention. My room (2027) was spacious and well equipped, however, there was a “moldy” smell in the air when entering the room. Bed was really comfortable, it had a control for changing the firmness of the mattress. Great for a business trip if the location works for you. Wireless internet is free.

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RD_CRSanJose, Public Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this review, August 27, 2012
Dear Juan Luis C,

Thank you so much for your review. I am glad that you enjoyed our beds. Just to let you know they are called Sleep Number Beds and are exclusively designed for Radissons´ hotels. I hope you have the chance to enjoy them again soon! It was our pleasure to serve you. Have a great day!

Best wishes,
Mauricio Luna Arce.
Revenue Coordinator
Tel: 506-20106000
Email: mluna@radisson.co.cr
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Hotel San Jose Costa Rica

Address: Central Street & 3rd-15th Ave | P.O. Box 538, Calle Blancos, San Jose 558-2120, Costa Rica
Phone Number:
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Casino Hotel in San Jose
#5 Luxury Hotel in San Jose
#7 Business Hotel in San Jose
#11 Family Hotel in San Jose
Price Range (Based on Average Rates): $
Hotel Class:4 star — Radisson Hotel San Jose Costa Rica 4*
Number of rooms: 210
Official Description (provided by the hotel):
Boasting a convenient location near the historic city center, the Radisson Hotel San Jose, Costa Rica offers comfortable accommodations in the city's vibrant financial, commercial and government district. The hotel is also close to major attractions including the National Theatre, Golden Museum and a range of shopping and dining options. While staying with us, you will enjoy on-site amenities such as a Fitness Center, Executive Lounge, an on-site casino, spacious meeting rooms and two restaurants - everything you need for a truly exceptional hotel stay. Reserve your stay online today and experience the comfort and convenience of the Radisson Hotel San Jose, Costa Rica. ... more   less 
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Also Known As:
Radisson Europa Hotel And Conference Center
Radisson Europa Hotel San Jose
Radisson San Jose
San Jose Radisson
Radisson Hotel San Jose Costa Rica

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